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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property

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Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Bar (on property)
Outdoor pool
Exterior
Lobby
Breakfast, lunch, dinner served; local cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
$232
$213 nightly
$232 total
Total with taxes and fees
Dec 16 - Dec 17

Explore the area

View in a map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Place, Pier 3
    ‪1 min walk‬
  • Place, Port of San Juan
    ‪1 min walk‬
  • Place, Pier 1
    ‪3 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(26 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(59 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

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Bar (on property)
Alma San Juan
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 320 reviews
$224 nightly
The price is $244
Dec 16 - Dec 17
Total with taxes and fees
Alma San Juan

About the neighborhood

San Juan

With a stay at Hotel Rumbao, a Tribute Portfolio Hotel, you'll be centrally located in San Juan, steps from Pier 3 and within a 5-minute walk of Pier 1. .This hotel is 0.4 mi (0.6 km) from Port of San Juan and 0.4 mi (0.7 km) from Paseo de la Princesa.

What's nearby

  • Pier 3 - 1 min walk - 0.0 miles
  • Port of San Juan - 1 min walk - 0.1 miles
  • Calle Fortaleza - 2 min walk - 0.2 miles
  • Pier 1 - 3 min walk - 0.2 miles
  • Castillo de San Cristobal - 4 min walk - 0.3 miles

Getting around

  • Domenech Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Raices Restaurant - ‬2 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Mojito's Restaurant - ‬2 min walk
  • ‪Tijuana's Bar & Grill - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Bayside hotel with a 24-hour fitness center and a 24-hour front desk
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 245 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at KUEROS Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in San Juan? This hotel has 5973 square feet (555 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
KUEROS Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 26 per day)
  • Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 19.00 for children
  • Covered self parking fee: USD 26.00 per day (in/out privileges)
  • Covered valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 972 out of 1378 reviews
Rating 8 - Good. 232 out of 1378 reviews
Rating 6 - Okay. 82 out of 1378 reviews
Rating 4 - Poor. 38 out of 1378 reviews
Rating 2 - Terrible. 54 out of 1378 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chari

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff. Hotel is beautifully maintained. Close to old San Juan shopping and tourism! We loved our stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Amenities
Clean room. Great staff and the location was excellent.
Stayed 4 nights in Sep 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to cruise ship port. Large, well-appointed rooms. Great coffee shop and restaurant in hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and perfect.

This was the perfect location. One day we literally walked everywhere we wanted to see and visit. From the moment you walk in, it smells nice and clean which is always a good sign for me. Staff very friendly and the rooms have everything you need, the hand held steamer was our personal favorite.
Our view was looking out at the doc where cruise ships dock. *we did did take down these decorations of course before checking out 💛
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelique

Stayed 3 nights in Sep 2025

10/10 Excellent

Claudia Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Zulybel, Lake Wales

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estadia fue excelente. El personal del hotel muy profesional y amable. Las facilidades en excelente condición. La limpieza , seguridad, acceso al Viejo San Juan simplemente espectacular.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kenroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very beautiful and clean the service was wonderful everyone in the hotel are very friendly the food is amazing I would most definitely recommend this place and I would stay again myself
Stayed 4 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at hotel rumbao the staff makes you feel very welcomed , they offer a booklet of things to to around old San Juan as well as things they have for their guest at the hotel ,will definitely come back and recommend to anyone looking for a hotel at walking distance from old San Juan :))
Stayed 4 nights in Sep 2025

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view from 9th floor pool!

Great staff, best location!
Stayed 1 night in Sep 2025

10/10 Excellent

Chrysta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with Hotel Rumbao! From the moment you walk in you’re captivated by its beauty and then you are treated and greeted by such wonderfully friendly people. Our room was outstanding with a great shower in the bathroom. The restaurant had a great breakfast every morning but I also enjoyed the bar and dinner selection as well. We will definitely be returning again!!
Outside view of the Hotel
Room for two
Two Queen Beds
2nd Floor Restaurant Bar and Grill
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis M Valerio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay very much, it is close to everything and has a beautiful view.
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great stay, pleasantly surprised. Would recommend and definitely would come back.
Stayed 2 nights in Aug 2025

4/10 Poor

Eric

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We checked in on Wednesday, August 27th, and did not receive a satisfactory response until August 29th, after my husband escalated our concerns to the manager. It appears that booking this property through a third-party service resulted in subpar service. Upon arrival, we encountered several issues, including a leaking refrigerator, an unclean suite, and an empty soap dispenser. We promptly notified the front desk about the refrigerator leak, which was particularly concerning as we needed to store my wife's diabetic medication. Although the staff attempted to repair the refrigerator, the leak persisted, and their solution was to place a towel inside. We also reported other issues, including crumbs on the floor, a single roll of tissue in the bathroom, and the empty soap dispenser. As a frequent Expedia user, I have never experienced such poor service. If I book thru Expedia again for another trip to Puerto Rico, I will definitely not choose this hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Linda

Stayed 1 night in Aug 2025

4/10 Poor

Christopher Joseph Rivera, Pinole

Traveled with partner
Disliked: Cleanliness
Started out wonderfully at check in and then service got worse and worse with time. Initial check in was pleasant. Bathroom was a little filthy and definitely weathered. It can use a touch up. Service forgot to replenish towels and after requesting had to wait several hours (and a repeat visit to front desk). Paid for a full breakfast but only received “continental” breakfast. Service staff kind for the most part but definitely expected way more for a 4 star hotel. Spot is convenient for accessing Viejo San Juan. Will likely try another hotel or chain upon repeat visit.
Stayed 4 nights in Aug 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable, with lots of bars and dining options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Keynaija

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2025

10/10 Excellent

CARLOS

Stayed 1 night in Aug 2025