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Get an overview of this hotelWaterfront resort across from San Juan cruise-ship piers, just steps from restaurants, shops and attractions.

Popular property highlights

Pets allowed
Free WiFi
Restaurant
Swimming pool
Business center

With a stay at Sheraton Old San Juan Hotel, you'll be centrally located in San Juan, steps from Pier 3 and Port of San Juan.

This 4-star hotel is 0.1 mi (0.2 km) from Pier 1 and 0.3 mi (0.5 km) from Pier 4.

Make yourself at home in one of the 240 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Satisfy your appetite for brunch at Palio, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has 8073 square feet (750 square meters) of space consisting of a conference center and meeting rooms.

Languages Spoken

  • English

Sheraton Old San Juan Hotel

Hotel Amenities

Hotel Amenities

Sheraton Old San Juan Hotel is across the street from the cruise-ship piers and 3 blocks from Fort San Cristobal.

The resort offer an onsite restaurant and café. Guests have access to a computer in the resort's administrative office, along with tour/ticket assistance, complimentary wireless Internet access in public areas, an Internet point, multiple conference/meeting rooms, luggage storage, and photocopy, faxing, and secretarial services. Concierge services are also available. A 24-hour fitness center contains cardio machines. The resort's shopping arcade lies across a narrow street.

This Puerto Rico resort is smoke-free.

  • Bar/lounge 
  • Elevator/lift 
  • 24-hour front desk 
  • Spa treatment room(s) 
  • Conference space 
  • Porter/bellhop 
  • Restaurant 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 10 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Outdoor pool 
  • Babysitting or childcare (surcharge) 
  • Valet parking (surcharge) 
  • Smoke-free property 
  • Computer station 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 750 
  • Terrace 
  • Luggage storage 
  • Offsite parking discounted rates available 
  • Hair salon 
  • Breakfast available (surcharge) 
  • ATM/banking 
  • Concierge services 
  • Conference space size (feet) - 8073 
  • Conference center 
  • Ballroom 
  • Banquet hall 
  • Reception hall 
  • Spa tub 
  • Total number of rooms - 240 
  • Television in common areas 
  • Number of floors - 9 
  • Wedding services 
  • Multilingual staff 
  • 24-hour health club 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator (on request)  
  • Microwave (on request)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Valet parking (surcharge), Offsite parking discounted rates available

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Room service (limited hours) 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Phone 
  • Coffee/tea maker 
  • Microwave (on request) 
  • Refrigerator (on request) 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • In-room massage available 
  • Iron/ironing board 
  • Desk 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Free wired Internet 
  • Number of bathrooms -  
  • Down comforter 
  • Pillowtop mattress 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Palio - This authentic restaurant offers Puerto Rican fusion cuisine with a selection of quality meats and fresh fish and stunning views of Old San Juan Harbor from the resort's second floor. Breakfast, brunch, lunch, and happy hour are also available. Closed Mondays.

Nearby Things to Do

Guests can take advantage of the hotel's outdoor pool for swimming and sunning, and 24-hour fitness center for staying in shape.

The concierge desk can assist with a range of tours and activities, from mountain climbing to snorkeling.

The recreational activities listed below are available at or near the hotel; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Hiking/biking trails nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs only
  • 1 per room (up to 40 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Noise-free rooms not guaranteed
Service animals exempt from fees/restrictions
Pets allowed (no fees)

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 20 for adults and USD 16 for children (approximately)
  • Valet parking fee: USD 25.65 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Old San Juan Casino
  • Old Sheraton
  • Old Sheraton Hotel
  • Sheraton Old
  • Sheraton Old Hotel & Casino
  • Sheraton Old San Juan
  • Sheraton Old San Juan Casino
  • Sheraton Old San Juan Hotel & Casino
  • Sheraton San Juan Casino
  • Old San Juan Sheraton
  • San Juan Sheraton
  • Sheraton Old San Juan Hotel And Casino
  • Sheraton Old San Juan Hotel San Juan
  • Sheraton San Juan
  • Sheraton Old San Juan Hotel
  • Sheraton Old Hotel

We should mention

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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