Compare Cheap Hotels in Richmond

"Room was an upgrade, very spacious, clean and quiet Very close to airport so handy as we were flying out early the next morning"

"Over all I'm satisfied and happy"

"Nice place, friendly staff, awesome breakfast, value for the money."

"This hotel lives up to Fairmont standards. Excellent staff, spotlessly clean, beautiful rooms. "

"We booked a standard king room. When we checked in the air conditioning wasn’t working. Called the front desk and asked for it to be repaired or to switch rooms. They switched us rooms no problem. When we got to the new room we were given a room with two queen sized beds. We called and asked about the room type switch and the clerk said the room was an upgrade and that she has told me about the room type change at the front desk. I know that she didn’t as I would have told her we need a king bed. I also told her fine we have to get up at 3am to catch our flight we will stay but how about a discount for the room for the inconvenience. She again told us that the new room was an upgrade from the old room. I’m not sure how that works because on Expedia it’s about $30 more for the standard king over the standard two queen. Long story short we were overcharged for a cheaper room type and lied to by the front desk clerk about the conversation we had in the lobby. I won’t be staying there again."

"Room was really beautiful"