Compare Oceanfront Hotels in Richmond

"This hotel is underated. They care about their customers and handle issues promptly. I've stayed there 6 times and I will do it again. Thank you!"

"It was perfect. Def coming back again"

"Sadly I was not impressed by this '4-star'. Check-in was painfully slow (waited for over 10 min.), someone needs to look into their processes, why they are so much slower than all the other hotels I've been to. Two people behind the counter and a 3rd watching instead of helping, maybe you are a manager, but when you see a line of 10 guests forming, you get hands on and help your team. The they have 3 elevators, but 2 were out of order and the last one, the buttons on the left side weren't working, not very reassuring. Finally the soundproofing is terrible, when my neighbour would couch or sneeze, I thought they were in my room... Imagine when they decided to watch TV at 5.30 am. "

"The room was clean and updated. Very efficient and friendly staff. So happy to take advantage of the paid parking for a week and complimentary shuttle to and from the airport."

"Beautiful hotel and lovely staff!"

"Super nice staff ! "