Compare Arcade Hotels in Rancho Mirage

"The room was really clean and the staff were really friendly. "

"Located on a loud highway, had to check in via FaceTime??? Had to ask for bath towels and the breakfast was non existent!"

"Nice rooms and receptionist was nice and easy to talk to."

"Everythign was great! Breakfast was a perk!"

"Front desk said we would get our room early, but later on another staff member said we won't because they are doing deep cleaning. We ended up going into our room and there was hair on the bathroom floor and shower. Other than that, rest of the room was clean. Staff is terrible. We asked for a late check out and whoever we spoke to on the phone said it was alright only if we pay the additional $79 fee. Later on, after an hour passed from regular check out time, staff called our room and was asking why we were still there. She was claiming that we were lying about someone telling us we can do a late check out... like how would we know about the $79 fee then? Eventually let us stay until 1pm. We also got ID'd by security right when we stepped into the hotel on our second night there. Keep in mind no one else did who was walking in. We were just casually walking towards the elevators to get to our room. A little weird if we are not trying to play at the casino. "

"Very nice clean hotel 5 star"