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Hotel Mousai Cancun Adults Only - All Inclusive

Property class: 5 and above

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Photo gallery for Hotel Mousai Cancun Adults Only - All Inclusive

Exterior
Property video
A room with a wooden floor, a hammock, a sofa, a small table, and a large window with a view of the ocean.
A bar area with a long counter, clear glasses, and a view of the ocean and palm trees.
A hotel room with a bed, a yellow armchair, a striped armchair, a small table with a lamp, and a view of the sea through a sliding glass door.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
The current price is $824
$682 nightly
$824 total
Total with taxes and fees
Oct 7 - Oct 8

Explore the area

View in a map
Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400
  • Place, Punta Sam Beach
    ‪14 min walk‬
  • Place, Playa Mujeres Golf Club
    ‪6 min drive‬
  • Place, North Beach
    ‪46 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite 2 Queen Beds Ocean Front

A modern hotel room with a large bed, a bench, a desk, and a view of the ocean.

Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite 1 King Bed Ocean Front

A hotel room with a bed, a yellow armchair, a striped armchair, a desk with a laptop, and a large TV. There is a balcony with a view of the ocean.

Suite 1 King Bed Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of the ocean through floor-to-ceiling windows.

Corner Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1370 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 2 Queen Beds Ocean Front

A hotel room with two beds, a large window with a view of the ocean, a ceiling fan, and a flat-screen TV.

Ultra Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Ultra Suite 1 King Bed Ocean Front

A hotel room with a large bed, a sofa, a TV, and a balcony with a view of the sea.

Ultra Suite 1 King Bed Ocean Front

  • Ocean view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of the ocean through floor-to-ceiling windows.

Ultra Corner Suite Ocean Front

  • Ocean view
  • 1370 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Corner Suite Ocean Front

A hotel room with a bed, a sofa, a chair, a TV, and a balcony with a view of the sea.

Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

A spacious bedroom with a large bed, a ceiling fan, and a view of the ocean through floor-to-ceiling windows.

Ultra Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Master Suite

A modern hotel room with a large bed, a bench, a glass partition, a desk, and a chair.

Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Master Suite

A modern living room with a large flat-screen TV, comfortable seating, a ceiling fan, and a view of the city through large windows.

Ultra Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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  • Pool
  • Hot tub
  • All inclusive
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4.8 out of 5, Exceptional, 1,529 reviews
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Oct 11 - Oct 12
Total with taxes and fees
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About the neighborhood

Punta Sam

When you stay at Hotel Mousai Cancun Adults Only - All Inclusive in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Beach - 14 min walk - 0.8 miles
  • Mujeres Beach - 5 min drive - 1.8 miles
  • Playa Mujeres Golf Club - 8 min drive - 3.3 miles
  • North Beach - 46 min drive - 5.7 miles
  • Dolphin Discovery - 55 min drive - 9.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Mike's Coffee - ‬5 min drive
  • ‪El Suspiro - ‬7 min drive
  • ‪The Press - ‬19 min walk

About this property

Hotel Mousai Cancun Adults Only - All Inclusive

Hotel Mousai Cancun Adults Only - All Inclusive offers 88 air-conditioned accommodations with outdoor private hot tubs and minibars. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with digital channels, pay movies, and smart speakers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Imagine has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 88 air-conditioned rooms featuring outdoor private hot tubs and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Digital programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center.
Grab dinner at NOI Ristorante Italiano, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
NOI Ristorante Italiano - This fine-dining restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required. Open daily.
The Rooftop - Overlooking the ocean, this restaurant serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Blanca Blue - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Bocados Steak House - This poolside steakhouse specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.
Hiroshi - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • Blanca Blue
  • Bocados Steak House
  • Hiroshi
  • NOI Ristorante Italiano
  • The Rooftop

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 003-007-005445/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Mousai Cancun Inclusive
Hotel Mousai Cancun Adult Only
Hotel Mousai Cancun Adults Only
Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Ocean Front Adults Only .
Hotel Mousai Cancun Adults Only All Inclusive
Hotel Mousai Cancun Adults Only - All Inclusive Hotel

Hotel Mousai Cancun Adults Only - All Inclusive Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 127 out of 140 reviews
Rating 8 - Good. 6 out of 140 reviews
Rating 6 - Okay. 1 out of 140 reviews
Rating 4 - Poor. 5 out of 140 reviews
Rating 2 - Terrible. 1 out of 140 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel - highly recommend
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing food, relaxing place
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel ever. The photos don’t show how wonderful and helpful the staff is. Sleek modern amenities with cool extras like a Toto bidet and automatic curtains and Bluetooth speakers in the room. The sunken true hot tub and balcony hammock make it one of the best balconies anywhere and every room is ocean front.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay!!!
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite property in Cancun. A true 5 star adult’s only resort. The service is exceptional, the food is top notch and the property is beautiful and very well maintained
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
New hotel, good restaurants, lots of pools and staff was great.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was lovely!!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very friendly staff that went out of their way to help and serve us.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property condition and facilities are excellent. Services is not 5 stars, some staff need more training.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Luxurious hotel with top notch staff and food. Loved every minute here. The jacuzzi was the best one I have been in. Couldn't ask for a better vacation.
Rooftop pool was amazing as was service.
Noi was delicious!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, the hotel was new, clean and beautiful. Food was very good (except desserts which were just ok). Loved the pool. The adults only vibe was very relaxing!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place for vacation
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service, the kindest and most attentive staff. The best food I’ve had at an all-inclusive (Noi was our favorite). Will definitely return in the future!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
iy was amazing experience...just WOW!!!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire stay was amazing as usual. Our 3rd time here was our favorite. We would move here if we could!!! Phenomenal staff including Jose the GM. Wonderful training. Incredible restaurants and top not pristine grounds and pools.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, good service, quite place
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel and the service
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the rooftop pool. Blanca and Santiago always provide great service and the cocktails are wonderful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must

One of the best hotels we have ever been. Amazing service people food and location
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and facilities
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service throughout—from the concierge and restaurant staff to the beach waiters. The views were stunning, and the cleanliness of the entire property was impressive. A truly wonderful stay.
Stayed 2 nights in May 2025

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