First, the transportation from the airport was a mess because no one knew this resort from the name listed (Selection Riveria Cancun), even with the address. Everyone knew this location to be called the PALMAR RESORT. So if you say that, you won't have troubles like we did. Secondly, our shower and our in-room hot tub NEVER got hot, not even warm! The in-room hot tub looks beautiful on the pictures, but we never got to enjoy that amenity. We unfortunately took cold showers our entire trip, even after speaking to the front desk and maintenance people. There is alot of construction going on within the property, so a lot of things are not available, including some restaurants. The staff was very pleasant and gave really good service from beginning to end. If you like to vacation with no crowds, this is the place for you. There were probably 5 other couples there in total, so we never had to wait long for anything at all, and it was very peaceful. Beautiful resort overall, but I would not stay here again.