Compare Business Hotels in Pasadena

"The staff were very friendly and nice!! My suite did not have any hand soap or towels. House Keeping was there in two minutes. I customer service was on point. "

"Restaurant food in the libby was very. "

"Booked hotel to take shuttle to George Brown convention center for three adults and one child. Unable to ride shuttle due to the five-year-old. Cars were in valet to avoid parking by convention center. We had to take Uber to and from for three days. Very disappointed with restaurant on property food was below standard of fast food. Took order to go for spouse and found a hair in the order. Awaiting for refund. Not worth the cost."

"Hotel needs updating. Years ago hotel was e exceptional, hotel has excellent location but should provide discounted breakfast and free or greatly reduced parking. The hotel has lost the power to enforce parking privileges to customers. Touch ups needs around the edges all over the hotel. Furniture needs to be deep cleaned or removed. "

"The bed was comfortable. Room seemed clean but when we went to use a glass it still had water in it. Even with the paper top on it. Made me second guess the true cleanliness of the room. The shower has soap residue on everything like it had barely been cleaned. We didn’t eat at the restaurants they didn’t really have anything we wanted. We stayed here on our wedding night in 1989 and it was so much nicer then. Now it’s just mediocre. There was a big wedding going on and they took over the whole lobby. The elevators were very slow. Staff was very friendly. "

"Very cool redesign of the old Warwick Hotel. Room was very nice with great bedding. Staff was friendly and helpful. Really enjoyed the stay"