Compare Cheap Hotels Near Baybrook Mall Texas

"They failed to tell us before booking that the property is under renovation, and looks dumpy. Taped room numbers on cards on the doors, falling ceilings in thr hallway, one towel & washcloth in the bath, no ice because the ice machine was broken, broken a/c in the hallway, etc. Oh, and... we arrived a couple of hours AFTER the check-in time, and the front desk told us she didn't know if our room was clean because the cleaning staff was short staffed. Well, she was was right. The room looked clean, but it was very obviously NOT cleaned, just tidied up. T he sheets hadn't been changed. Also, the covers smelled like open ***! Luckily, we brought our own sheets! One good thing was the shower, which was updated with decent water pressure. The cleaning staff was nice, but they looked tired & overworked. "

"Everything was perfect and good and very clean"

"If Floyd is at the front desk…runaway. Cancel!!! We traveled with the 11u travel baseball team and stayed here for 3 nights. Saturday, our team and parents hung in lobby, ordered pizza and had a blast. Front desk was very helpful and of course behavior was on point. Sunday night…3 couples were in lobby chatting away with a couple drinks and in comes Floyd. He clapped his hands at us so loud like 5 times and told us to shut up and go to our rooms. So disrespectful. Words were exchanged, cops were called and everything was fine. Unfortunately, the manager at the time left without speaking to us. Oh well. Sad holiday inn employs people that do not respect their clients. Rest of staff was amazing. "

"The room was nice, nothing over the top, but all was very comfortable. The AC worked great and e slept well"

"Amazing place would rate 10/10 "

"no comp breakfast"