Compare Cheap Massapequa Best Western

"2 nights and the staff were all helpful and friendly. We even got cookies. Quick check in and check out. Shuttle service also very very good"

"Very friendly staff! Had a nice stay!"

"Parking easy and secure. Air condition. kept room cool and heat working."

"A little dated. Felt like a safe area. Happy to have a shuttle to the airport but we had to miss breakfast as the later shuttle was full, so I can’t comment on food and we unfortunately had to pay $100 for airport breakfast. "

"First time I had problems with the hot water supply. Maybe is an isolated problem of room 302"

"Overall, my stay was excellent — the room was comfortable, clean, and felt very welcoming. The check-in process was smooth and efficient, and the gentleman at the front desk was understanding and helpful. However, the parking experience was quite frustrating. It was raining heavily, and when I arrived, the valet was full and another car was blocking the entrance. I temporarily pulled over in the hotel loading zone to quickly unload my luggage (I had five pieces) and planned to check in and then move my car right away. There were also several other cars doing the same. Unfortunately, the hotel shuttle driver pulled up behind me and kept honking, insisting that I move my car immediately. But there was nowhere for me to go in that moment. I was standing outside in the rain trying to explain that I just needed a few minutes to check in and store my luggage before moving the car. The situation felt unnecessary and stressful, especially given the weather and circumstances. No staff came out to assist with traffic flow or luggage during this time. That said, once inside, the front desk staff handled the situation professionally and even helped communicate with the shuttle driver, which I really appreciated. Everything else about the hotel was great, but the lack of coordination and support around parking — especially during bad weather — was disappointing and could definitely be improved."