CheapTickets Verified Review
"My name is Dana Smalls, and I am VERY unhappy with the Richmond Marriott Short Pump location. As I arrived yesterday, the bathroom door fell off, and no one has fixed this and the cable is out in the room. I have spoken to Ashley, who has ignored the fact that we are scared the glass dokemay fall on us. So I had to bathe in room 526, Leon Carr's room. I was told another room would be given that was 1 hrs ago, and Ashkey listed a room has to be cleaned. Why aren't the rooms cleaned already. Lastly. I go to the front desk to follow up on the broken shower door Ashley is typing so I don't interrupt her. She begins to stare at us, as if we were crazy. I asked her if she was ready for us, she says ready for what? WHERE IS THE PROFESSIONALISM...This is the Marriott Hotel.. I feel like I just stayed in a Motel. I canceled tonight's reservation.. Moved to The Hampton Inn"
A verified traveler from Richmond VA stayed at Richmond Marriott Short Pump