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Four Points by Sheraton Richmond

Property class: 3.5

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Photo gallery for Four Points by Sheraton Richmond

Indoor pool, seasonal outdoor pool
Lobby
View from room
Breakfast, lunch and dinner served
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is $136
$117 nightly
$136 total
Total with taxes and fees
May 11 - May 12

Explore the area

View in a map
9901 Midlothian Tpke, Richmond, VA, 23235
  • Place, Chesterfield Towne Center
    ‪5 min drive‬
  • Place, Virginia Commonwealth University
    ‪16 min drive‬
  • Place, Short Pump Town Center
    ‪28 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Lake View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Lake View

8.6 out of 10
Excellent
(9 reviews)
  • Lake view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(42 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, Multiple Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed with Sofa bed

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby lounge
Hyatt Place Richmond/Arboretum
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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very Good, 1,006 reviews
$110 nightly
The price is $128
May 31 - Jun 1
Total with taxes and fees
Hyatt Place Richmond/Arboretum

About the neighborhood

Richmond

With a stay at Four Points by Sheraton Richmond in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 17.4 mi (28.1 km) from Short Pump Town Center and 10 mi (16 km) from Broad Street.

What's nearby

  • Johnston-Willis Hospital - 3 min drive - 1.5 miles
  • Chesterfield Towne Center - 5 min drive - 2.6 miles
  • University of Richmond - 13 min drive - 8.2 miles
  • Virginia Commonwealth University - 16 min drive - 10.4 miles
  • Short Pump Town Center - 28 min drive - 16.3 miles

Getting around

  • Richmond Main Street Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Kickback Jack's - ‬16 min walk
  • ‪Chuck E. Cheese's - ‬16 min walk
  • ‪Mike's Pizza & Grill - ‬10 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Four Points by Sheraton Richmond

Four Points by Sheraton Richmond offers 194 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 194 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a picnic area.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe Palm, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Richmond? This hotel has 4000 square feet (360 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Cafe Palm - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ivy Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 16.99 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Palm
  • Ivy Lounge

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business center
  • 4,000 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.99 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 20 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Richmond Park South
Sheraton Richmond Park South Hotel
Richmond Sheraton
Sheraton Richmond
Four Points Sheraton Richmond Hotel
Four Points Sheraton Richmond
Four Points by Sheraton Richmond Hotel
Four Points by Sheraton Richmond Richmond
Four Points by Sheraton Richmond Hotel Richmond

Four Points by Sheraton Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maggie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room. Nice view. Clean and quiet. Would stay here again.
Stayed 2 nights in Jan 2026

4/10 Poor

Duane

Our stay was to avoid loss of electricity at home for a snow storm with possibility of ice. With no generator, we thought we should stay at a hotel for a few days. Our room had a faulty thermostat, which left us mostly cold. The heat would come on for a short while and go off. The second day we decided to use the restaurant for our evening meal. Not only was our room not warm, but halls were ice cold. Downstairs wasn't much better. The restaurant was ice cold. We ordered our food around 6:00 PM. There were linemen staying there waiting for the storm. A lot of them were eating there also. As we were waiting for our food, we noticed alot of them came in after us and were getting their food before we were. It was about 8:00 PM by the time we got our food. 2 hours, who has to wait that long at a restaurant to get food. We decided that they were catering to the linemen, in fact one lineman told us that it wasn't right. We were frozen about that time so we took to go so we could eat in our room, which was somewhat warmer. In the middle of the night about 5:00 AM we decided to get our things together and go home as the temperature in our room had gone down to 68 degrees. The ice storm didn't materialize, so decided that was the best option. I can honestly say this was the worst hotel stay we have ever had in our 60 years. All I can say is I would never choose this hotel or would never recommend it to anyone.
Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Stayed 1 night in Jan 2026

8/10 Good

Caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I had a good stay. The staff members were very friendly and helpful. The only 2 cons I had was the room could have been cleaner and the shower water pressure doesn’t get hot. If you don’t care for hot showers, then you’ll be fine. Overall, the bed was comfortable, checking in and out was smooth, parking was free, loved the convenience of restaurants and shopping center. We would stay again.
Stayed 1 night in Jan 2026

2/10 Terrible

Jeanna, Chestet

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It says that there’s a shuttle there is no! It says that there is a buffet breakfast. There is no buffet breakfast.!!!! I asked for some better pillows. All I got was more really crappy heavy flat pillows. The room was ridiculously small and I had to ask for extra toilet paper. Now the staff was very nice. I have no complaints about the staff, but the pictures and the actual quality of that hotel is very misleading and is what I consider false advertising.
Stayed 3 nights in Jan 2026

10/10 Excellent

yafei

Stayed 2 nights in Jan 2026

10/10 Excellent

chris

Stayed 1 night in Jan 2026

8/10 Good

Pattie

Stayed 2 nights in Jan 2026

10/10 Excellent

CLEMENT

Stayed 7 nights in Dec 2025

8/10 Good

Les

Traveled with family
Liked: Cleanliness, amenities
Stayed a weekend visiting family. Overall very good. Disappointed with the indoor pool temperature, very cold and not much heat in the pool space. Also, shower in the men’s room did not work, control handle broken off
Stayed 3 nights in Jan 2026

8/10 Good

Thomas, RICHBORO

Liked: Cleanliness, amenities, property conditions & facilities
God stay
Stayed 2 nights in Jan 2026

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities
Room clean, staff was pleasant
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable, and the staff was amazing. The receptionist A+, housekeeping A+, restaurant staff and food A+ and the manager was awesome.
Stayed 5 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2025

4/10 Poor

Philip

Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So very clean and comfortable. The staff is outstanding.
Stayed 1 night in Nov 2025

10/10 Excellent

Alice

Stayed 1 night in Dec 2025

10/10 Excellent

Annette

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Garfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in and wait staff. Only complaint is the water pressure on the bath is really bad
Stayed 1 night in Nov 2025

4/10 Poor

Larry

Barking dogs...night and day. Staff refused to do anything.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025