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Holiday Inn Express Richmond I-64 Short Pump Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Restaurant
Property amenity
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$137
$118 nightly
$137 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
9933 Mayland Drive, Richmond, VA, 23233
  • Place, Virginia Hospital & Health
    ‪5 min drive‬
  • Place, Short Pump Town Center
    ‪7 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪8 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(11 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(48 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

8.6 out of 10
Excellent
(9 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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The price is $149
May 3 - May 4
Total with taxes and fees
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About the neighborhood

Richmond

Located in Richmond, Holiday Inn Express Richmond I-64 Short Pump Area by IHG is in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 7.8 mi (12.5 km) from Lewis Ginter Botanical Garden and 10.2 mi (16.4 km) from Carytown.

What's nearby

  • Virginia Hospital & Health - 5 min drive - 3.2 miles
  • Short Pump Town Center - 7 min drive - 3.9 miles
  • Bowlero West End - 8 min drive - 4.3 miles
  • Henrico Doctors' Hospital - 8 min drive - 4.7 miles
  • Bon Secours Heart Institute at Reynolds Crossing - 8 min drive - 5.1 miles

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Costco Food Court - ‬18 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Golden Corral - ‬10 min walk
  • ‪Panera Bread - ‬17 min walk
  • ‪Cracker Barrel - ‬8 min walk

About this property

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 accommodations with laptop-compatible safes and hair dryers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 112 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary self-serve breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Richmond? This hotel has 500 square feet (46 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2001
  • Double-glazed windows
  • Renovated entire property - December 2021
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express I-64 Northwest
Holiday Inn Express I-64 Northwest Hotel
Holiday Inn Express I-64 Northwest Hotel Richmond
Holiday Inn Express I-64 Richmond Northwest
Holiday Inn Express Richmond Northwest
Holiday Inn Express Richmond Northwest I-64
Holiday Inn Express I-64 Richmond Northwest Hotel
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Holiday Inn Express Richmond I-64 Short Pump Area Hotel
Holiday Inn Express Short Pump Area Hotel
Holiday Inn Express Short Pump Area
Hotel Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Richmond Holiday Inn Express Richmond I-64 Short Pump Area Hotel
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Holiday Inn Express Richmond I-64 Short Pump Area Richmond
Holiday Inn Express Richmond I 64 Short Pump Area
Holiday Inn Express I 64 Richmond Northwest
Express Short Pump Area

Holiday Inn Express Richmond I-64 Short Pump Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1007 reviews
Rating 8 - Good. 204 out of 1007 reviews
Rating 6 - Okay. 68 out of 1007 reviews
Rating 4 - Poor. 31 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Christopher

Traveled with family
Disliked: Cleanliness, amenities
Staff was friendly however room had issues; hvac was malfunctioning and fridge despite being replaced didnt keep cold. In addition faucet kept dripping
Stayed 1 night in Jan 2026

10/10 Excellent

Dre

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very spacious and inviting. The bed was heaven it was almost hard to get out off.
Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

8/10 Good

Shiva

Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Stayed 1 night in Sep 2025

6/10 Okay

venus

Liked: Cleanliness
Disliked: Staff & service
Great room! It was clean and comfortable. However, It was hard to locate front desk staff. She seemed to be missing through out the night. Breakfast was horrible! The eggs were cold and the sausage was dry and burnt. I think the breakfast condition is going to depend largely on who’s preparing it
Stayed 1 night in Jan 2026

10/10 Excellent

Marie

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Dharma

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Glenna

Stayed 2 nights in Jan 2026

10/10 Excellent

steve

Stayed 1 night in Jan 2026

8/10 Good

Ebonie

Stayed 2 nights in Jan 2026

10/10 Excellent

Kelly, Bluefield

Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 3 nights in Dec 2025

10/10 Excellent

danae

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Cur'tiece

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire hotel was very clean. Beds comfy, excellent breakfast. They even allowed me to have a late check out, being that I am a IHG member. I really enjoyed my stay here.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dr Prakash, Hastings

Stayed 2 nights in Jan 2026

10/10 Excellent

Leona

Liked: Cleanliness, amenities, property conditions & facilities
The only issue is the toilet . Didn't flush well .
Stayed 1 night in Jan 2026

4/10 Poor

Shirley

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had change rooms because toilet wasn’t working properly
Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff. Great stay..
Stayed 2 nights in Sep 2025

10/10 Excellent

Marwane

Stayed 1 night in Jan 2026

6/10 Okay

TERRY, West Monroe

Traveled with partner
Liked: Cleanliness, amenities
Staff was courteous, breakfast was great... but the bathroom fan was on 24/7 and made it hard to sleep.
Stayed 2 nights in Dec 2025

8/10 Good

Cesar

Stayed 3 nights in Dec 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean, well maintained hotel. The breakfast had a nice variety and the desk staff was friendly.
Stayed 1 night in Dec 2025

8/10 Good

Yoneiki

Liked: Cleanliness, property conditions & facilities
Should get a new microwave and have more towels available
Stayed 1 night in Dec 2025