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Holiday Inn Hotel and Suites Richmond West End by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel and Suites Richmond West End by IHG

Exterior
Restaurant
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Terrace/patio
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $133
$114 nightly
$133 total
Total with taxes and fees
Jul 6 - Jul 7

Explore the area

View in a map
8008 W. Broad St, Richmond, VA, 23294
  • Place, Bowlero West End
    ‪1 min walk‬
  • Place, Short Pump Town Center
    ‪13 min drive‬
  • Place, Kings Dominion
    ‪32 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility)

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Mobility)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub, Non Smoking (Mobility, Access Tub)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(21 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(1 review)
  • 576 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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4.0 out of 5, Very Good, 1,014 reviews
$89 nightly
The price is $104
Jun 28 - Jun 29
Total with taxes and fees
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About the neighborhood

Richmond

With a stay at Holiday Inn Hotel and Suites Richmond West End by IHG, you'll be centrally located in Richmond, within a 10-minute drive of University of Richmond and Short Pump Town Center. .This hotel is 7.3 mi (11.8 km) from Richmond Raceway and 7.8 mi (12.6 km) from Virginia Commonwealth University.

What's nearby

  • Bowlero West End - 1 min walk - 0.1 miles
  • Short Pump Town Center - 13 min drive - 7.1 miles
  • Broad Street - 18 min drive - 10.0 miles
  • Greater Richmond Convention Center - 19 min drive - 10.8 miles
  • Kings Dominion - 32 min drive - 23.5 miles

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • Wawa
  • ‪Joen Korean Restaurant - ‬11 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Sushi Masa - ‬8 min walk

About this property

Holiday Inn Hotel and Suites Richmond West End by IHG

Holiday Inn Hotel and Suites Richmond West End by IHG offers 141 accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 141 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Richmond? This hotel has 2054 square feet (191 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Hotel and Suites Richmond West End by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 14 for adults and USD 7 to 7 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 2,054 square feet of conference space
  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 14.00 for adults, and USD 7.00 to 7.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Q Inn Richmond
Quality Inn West End
Holiday Inn Hotel Suites Richmond West End an IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Hotel
Holiday Inn Hotel and Suites Richmond West End by IHG Richmond

Holiday Inn Hotel and Suites Richmond West End by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 528 reviews
Rating 8 - Good. 111 out of 528 reviews
Rating 6 - Okay. 50 out of 528 reviews
Rating 4 - Poor. 22 out of 528 reviews
Rating 2 - Terrible. 18 out of 528 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities
The entire hotel was immaculate, comfortable, the staff Krystal was AWESOME, and the Mexican Restaurant behind the hotel was a 10!!!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ugur

Liked: Cleanliness, amenities, property conditions & facilities
very clean and quiet hotel to stay and get rest
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Verivel

Great stay!
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Neissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Breakfast was a bit disorganized and it interrupted our planned events/competitions, but that was the only issue we had to deal with.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Sep 2025
Verified

8/10 Good

Cherry Ann

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff were great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lena

Liked: Cleanliness, property conditions & facilities
Check in staff was very nice. Hotel very clean with lots of restaurants and stores nearby. Room was clean and neat.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Clean room, all staff were courteous!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and nice area. Plenty of food options and shopping not far away.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Fredrick

Liked: Amenities
Great stay Love it will stay again sometime
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, cleanliness of the property and on site food.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, breakfast was amazing!!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities
Clean, efficient, quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, hotel was very clean, bed was comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

shanice

Liked: Cleanliness, staff & service, amenities
great location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Tavori

Liked: Cleanliness, staff & service, amenities
Yes very good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms are big and very clean. Highly recommend this property .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mariandrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, easy to book!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the shower was hot with good water pressure. The A/C worked well, and the closet area was spacious. The bathroom was a little cramped, but not limiting. Staff was friendly and helpful. Overall, really enjoyed the stay. It was close enough to plenty of things to do and felt like a safe place to be.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Treva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay. Staff were very friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

GINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in…nice suite…great price
Stayed 1 night in Nov 2025