Compare Spa Resorts & Hotels in Laguna Beach

"The staff is for the most part very friendly and helpful. The only thing that bothered me was the lack of chairs in the room, only one. The refused to give us one more. But we would stay there again, this was our second visit in a year."

"The only thing in the room that was clean was the bed. "

"The ladies at the front desk was sweet, and caring, we’ve stayed here for the past 3 years, we love this place."

"Great location, large sized room, very clean. Overall, enjoyed our stay. We had an unpleasant experience at the desk when we requested plates that were missing from our kitchenette but other than that the other staff did try to make up for her rude behavior and lack of ability to want to do her job which was appreciated. "

"My deck was share with three other rooms. There was no shampoo or cream rinse, no coffee, sugar ect. Evening entertainment was terrible. I just wanted a few days on the beach but this was a place for families with little kids and little kid amenities and activities. Also used as a party place for large groups of partying teens"

"Staff at reception desk kept speaking to each other and making corrections and trying to be funny, when they should focus on the client checking in. ALL the chairs in the breakfast area were in extremely poor condition I HAVE A HANDICAP AND THE PARKING WAS ABOUT 200 YARDS ACROSS THE STREET FROM THE HOTEL LOBBY. THEY HAVE NO ASSISTANCE AVAILABLE. ARE THEY IN COMPLIANCE WITH "THE AMERICAN DISABILITY ACT?""