Compare Hotels with Shopping in King of Prussia

"Casino allows smoking so hotel reeks of smoke, housekeeping had to be requested but then doesn’t always come or dumps towels inside door. Construction noise without warning from 645am drilling and hammering as they are turning some bedrooms into offices. Food in restaurants terrible and all steaks dropped on floor and waited 2 hours for food. Air con noisy and not services. Ice machine broken on my floor. Seriously avoid at all Costs. There are no redeeming features at all. It’s tired, and sad and the manager non responsive."

"It was decent for the price."

"I only stayed 1 night so I can't speak to all but my one night was fairly fine. Clean room, cozy bed, welcoming staff at front desk. Wish I had had a chance to visit the bar on the first floor, it looked like a good time! Didn't hear my neighbors outside of them rolling up or down their window shades. Only "issue" I had was trying to call to guest services and front desk but had no answer to see if they had a steamer/iron. All in all, I'd do another short term stay here. It's in a great shopping and food area, very walkable."

"Paid for two rooms, but one of the rooms had a bad smell. They said theyd take care of it while we were out for dinner. I came back to the room unannounced to an ozone machine running at 8:30pm. You cant be in a room with ozone running for a minumum of 4 hours and in most cases its recommneded 24 hrs or more with limited airflow, like in a hotel. The night manager, minimized it and would not give us a dofferent room or money back. "

"The property and room was well appointed. The room was generally clean with need for dusting my only complaint. Although full of guests the staff was attentive when asked. Unfortunately when I checked in and offered my credit card for incidentals, they double billed me for the room and if I hadn’t caught it would have remained. But once disputed immediately resolved!"

"A solid and quiet luxurious place. We had everything we needed, and staff was wonderful. Our only beef was with the parking situation (Valet Only)- also quite nice folks- but the entrance is on a tricky and busy street."