The Windsor Suites

4.0 star property

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Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, sun loungers
City view from property
2 bars/lounges
Fountain
Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
$162
$139 nightly
$162 total
Total with taxes and fees
Mar 29 - Mar 30

Explore the area

View in a map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Place, Pennsylvania Convention Center
    ‪6 min walk‬
  • Place, Rittenhouse Square
    ‪9 min walk‬
  • Place, Reading Terminal Market
    ‪10 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Accessible (Skyline Club Level)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Skyline Club Level)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Skyline Club Level)

  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Skyline Club Level Murphy)

  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Discovery)

  • City view
  • 970 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Suite, 1 Bedroom (2 Doubles)

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom (King)

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Studio, 1 King Bed (Club Level)

  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room (Club Level Murphy)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)
  • City view
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

Studio Suite, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 450 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Studio, 2 Double Beds

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Studio, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Similar properties

About the neighborhood

Philadelphia

A stay at The Windsor Suites places you in the heart of Philadelphia, within a 15-minute walk of Pennsylvania Convention Center and Reading Terminal Market. .This hotel is 0.5 mi (0.9 km) from Rittenhouse Square and 4.4 mi (7.1 km) from Xfinity Mobile Arena.

What's nearby

  • Benjamin Franklin Parkway - 5 min walk - 0.3 miles
  • Fairmount Park - 6 min walk - 0.4 miles
  • Pennsylvania Convention Center - 6 min walk - 0.4 miles
  • Rittenhouse Square - 9 min walk - 0.5 miles
  • Reading Terminal Market - 10 min walk - 0.6 miles

Getting around

  • Suburban Station - 3 min walk
  • 30th St Station - 20 min walk
  • Philadelphia Intl. Airport (PHL) - 22 min drive

Restaurants

  • ‪Wawa - ‬1 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Shay’s Steaks - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Windsor Suites

The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 171 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite at Con Murphy’s Irish Pub, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekends from 9:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Philadelphia? This hotel has 2072 square feet (192 square meters) of space consisting of conference space and 4 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 11:00 AM on weekends.
Con Murphy’s Irish Pub - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Asia on the Parkway - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,072 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • Banquet hall
  • Built in 1963
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 for adults and USD 15 for children
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or onsite payments
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 216536

We should mention

The seasonal pool will be open from April to November
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

The Windsor Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1670 out of 2629 reviews
Rating 8 - Good. 486 out of 2629 reviews
Rating 6 - Okay. 236 out of 2629 reviews
Rating 4 - Poor. 111 out of 2629 reviews
Rating 2 - Terrible. 126 out of 2629 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Guy

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I needed to quickly book a large suite for our family due to our granddaughter’s surgery at CHOP. We had never stayed at Windsor Suites before and didn’t know much about the area… but after 5 nights there, we can honestly say this hotel was FABULOUS — immaculate, friendly, and incredibly convenient during a very difficult week. Our suite was spacious — about 850 sq. ft. — with a balcony, a dining area, a cozy living room, a galley kitchen, and a beautiful bedroom that also opened to the balcony. It gave us the comfort and space we needed to breathe. What truly made the difference was the people: the warm front desk team — Cat and Noella — the coolest longtime bellman, Andrew, and even the valet crew who were always kind and helpful. Every single person made us feel cared for. And yes… they’ve got one of Philly’s top Irish pubs and a great Asian restaurant right downstairs — a much-needed treat! We’d love to return again under happier circumstances, but we’ll always be grateful for how Windsor Suites took care of us when it mattered most.
Stayed 4 nights in Dec 2025

10/10 Excellent

Chinmay

Stayed 2 nights in Dec 2025

10/10 Excellent

Jodi

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and accommodating. Good location and very clean hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very spacious room, clean, staff very friendly and accommodating. great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Kareem

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Classy hotel in a great location and our room had an incredible view of the city
Stayed 1 night in Dec 2025

10/10 Excellent

Judith

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right near City Hall. Staff was very attentive and room with balcony was amazing facing City Hall. Valet parking so quick and efficient! Concierge top notch. Definitely stay her if you want the best restaurants and site seeing area!
Stayed 1 night in Dec 2025

10/10 Excellent

BRANDON

Stayed 2 nights in Dec 2025

4/10 Poor

Hayleigh

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Everything
Stayed 1 night in Dec 2025

10/10 Excellent

Marissa

Stayed 1 night in Dec 2025

10/10 Excellent

Camille

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff we dealt with were warm, welcoming and helpful, in addition to being very professional. We very much liked our room with the king size bed, kitchenette and walk in closet, bigger than any closets we have at home! Nice to have dishes, an iron/ironing board, hair dryer and even an umbrella supplied for our convenience. Laundry facility too. Great hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryauna

Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Close proximity to downtown Would stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Ariel

Stayed 1 night in Dec 2025

10/10 Excellent

Tyler

Stayed 5 nights in Nov 2025

10/10 Excellent

ammarin

Stayed 1 night in Nov 2025

10/10 Excellent

Emanuel

You need to do a better job making sure people can get in to access the front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Rosemarie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff were awesome and so accommodating!
Stayed 1 night in Dec 2025

10/10 Excellent

jonathon

Traveled with family
Liked: Cleanliness
The staff are fantastic , shout out to Kat who took good care of us. The suite was good ,could use a little update but no complaints!The hotel anmmenities are great but best for the Summer time ,pool was advertised as year round heated pool but was closed on our dates ,also fire pit was not lit in the evenings!We had axcess to the Sky lounge was was not stocked at any time during our stay. Hotel is close to everything ,from museums to shopping and dining.There are restuarants on site which offer a great atmosphere and good food. Alround I would come again , but PLEASE stock up the Skylounge!!Skylounge
Stayed 2 nights in Nov 2025

6/10 Okay

Anne

Liked: Cleanliness
The bedroom ceiling was leaking water and the bed was very wet, key didn’t work and we got stuck on the rooftop. Large rooms and the location was awesome!!
Stayed 1 night in Dec 2025

10/10 Excellent

Syed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

8/10 Good

Malika

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were friendly and very accommodating. The room was a great size, and the hallways featured fun decor.
Stayed 3 nights in Nov 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Caren

Liked: Cleanliness, amenities, property conditions & facilities
wonderful
Stayed 4 nights in Nov 2025