Compare Luxury Hotels in Hot Springs Village

"Room was very clean and updated furnishings "

"😊"

"Faded glory everywhere - a unique experience in a great setting"

"Always great "

"It has been updated recently which is nice but there were a few dated things still"

"Our bed had hair in it prior to us using it. I wore my flip flops in the shower and walked out with a wad of hair (not mine) stuck to my shoe. Bathroom wall and door frame had brown spots(wall was cream color). Bathroom door did not shay shut and would open on its own and no lock to keep it shut. And then there was Jeff, a 1 1/2 inch cockroach. I have been a social worker for 26 years and never saw a roach this big! Checked out of the room this morning and was not asked how my stay was. I’m thinking guests aren’t asked because they already know. Lobby looked nice but the room was a dump! Will never return!"