Compare Cheap Hacienda Heights Independent

"Room phone didn’t work, upgraded my room to a corner suite. Only to be placed in a different room. Kitchen closes too soon"

"For the price of this property this hotel is 100% worth it. We stayed for five nights, having a suite so two rooms with bunkbeds a king bed and a pullout couch. Having a full-size fridge is life! Especially doing Disney with kids, save a few bucks! Instacart some food to the hotel, which saved us a ton of money and the breakfast at this hotel is by far the best we had our entire almost 3 week trip! Selection and hot not to mention Micki waffles! Check-in was a bit of a headache, couldn’t get accommodated for early check-in so kind of sucked but understandable as it’s spring break and it’s super busy, the room wasn’t clean as I wanted it to be and there was a few issues, they switched us to another room which wasn’t clean either, housekeeping ended up having to come clean it, I wasn’t just being picky lol they took pictures and everything. I think it was just due to being very busy so I am giving them a break on this. The front desk staff was nice, but meh. They were basically blah and you’re in Disney!! As far as I’m concerned Disney having some more upbeat, happiness and eager to help would be more appreciated for sure. We also stayed at the Disneyland resort for a few nights in the calibre of front desk is definitely not comparable.. the pool itself. I thought the pool was heated, but I don’t think it was so it was a bit chilly for march, hot tub needs jets but decent! Tub and shower can used at same time this is a game changer !"

"Helpful staff "

"Dirty Rooms and Not as pictured on website "

"Great"

"Friendly staff, Valet, Bell desk, bar and restaurant staff and front desk people were all very helpful and anticipated our every need."