CheapTickets Verified Review
"Terrible all around service! Started with the valet parking. Those valet peeps have the worst attitude and service. We drove up to the garage parking lot hoping we would find a good parking space, immediately after parking the car some valet dude started yelling at us saying we couldn’t park there. He literally treated us like we were some type of criminals. I told them I didn’t know we couldn’t park there, and told him to calm down. The rooms have no microwave, no refrigerator, small beds and to top it off very thin walls! They make it clear to NOT have any room parties or else they will kick you out. Complained about a neighbor and they didn’t get kicked out. Staff in the front lobby is not very welcoming either. First and last time staying there. NEVER AGAIN! "
A verified traveler from Arizona stayed at Hotel Indigo El Paso Downtown, an IHG Hotel