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iStay Hotel Ciudad Juarez

3.5 star property

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Breakfast served
Standard Room | In-room safe, desk, soundproofing, iron/ironing board
Lobby
Indoor pool
Daily buffet breakfast (MXN 150 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Place, Hospital de la Mujer
    ‪2 min walk‬
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪12 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(44 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(11 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Gamma Ciudad Juarez
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,008 reviews
$100 nightly
The price is $112
Mar 13 - Mar 14
Total with taxes and fees
Gamma Ciudad Juarez

About the neighborhood

Ciudad Juárez

With a stay at iStay Hotel Ciudad Juarez, you'll be centrally located in Ciudad Juárez, a 5-minute drive from Paso del Norte International Bridge and 9 minutes from American Consulate. .This hotel is 8.6 mi (13.9 km) from Fort Bliss and 5.2 mi (8.3 km) from Sun Bowl Stadium.

What's nearby

  • Hospital de la Mujer - 2 min walk - 0.1 miles
  • Plaza de las Americas - 3 min walk - 0.2 miles
  • Paso del Norte Cultural Center - 12 min walk - 0.7 miles
  • Estadio 20 de Noviembre - 12 min walk - 0.7 miles
  • Edificio de Posgrado UACH - 14 min walk - 0.8 miles

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Cafe Veracruzano - ‬10 min walk
  • ‪Corralito - ‬4 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Burros Crisóstomo Triunfo - ‬9 min walk

About this property

iStay Hotel Ciudad Juarez

IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with safes and complimentary newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 146 air-conditioned rooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, babysitting, and shopping on site.
Enjoy a meal at Restaurante la Pergola, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurante la Pergola - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante la Pergola

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

iStay Hotel Ciudad Juarez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 819 out of 1290 reviews
Rating 8 - Good. 247 out of 1290 reviews
Rating 6 - Okay. 117 out of 1290 reviews
Rating 4 - Poor. 53 out of 1290 reviews
Rating 2 - Terrible. 54 out of 1290 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jaime

Stayed 1 night in Dec 2025

8/10 Good

RAFAEL, Kirkland

Stayed 4 nights in Dec 2025

10/10 Excellent

Fausto

Stayed 1 night in Dec 2025

10/10 Excellent

ERNESTO

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseluis

Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

Raymundo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, the food and that it has an indoor pool
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

6/10 Okay

Jorge

Traveled with family
The Room Was Ok, Only Thing Is That Everything Look Old And Worn, Had Problem With The Door Security Pin. It Locked Us Out. Sliding Glass Door Lock Inoperative . Staff Was Very Courteous. I Would Stay There Again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Omar

Stayed 3 nights in Nov 2025

6/10 Okay

Maria

Traveled with family
It was okay. Expedia promotes it having A/C but we could not turn it on because the whole establishment is at a set temperature so during winter off and rooms were hot. Shower pressure for hot water after is slow. Frustrating. Good customer service and breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Guillermo

Stayed 3 nights in Nov 2025

10/10 Excellent

Bryan

Stayed 1 night in Oct 2025

10/10 Excellent

ROBERTO

Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, amenities
Good place
Stayed 1 night in Nov 2025

8/10 Good

Alberto

Stayed 4 nights in Nov 2025

10/10 Excellent

Luis Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Arturo, Longmont

Stayed 4 nights in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Stayed 1 night in Nov 2025

10/10 Excellent

Jose Luis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and staff was very helpful. We would defenetly stay at iStay again
Stayed 2 nights in Nov 2025

4/10 Poor

Jose Alfredo

Stayed 9 nights in Oct 2025

10/10 Excellent

Arturo, Longmont

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast lots of choices !
Stayed 2 nights in Nov 2025