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iStay Hotel Ciudad Juarez

3.5 star property

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Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Indoor pool
Standard Room | In-room safe, desk, soundproofing, iron/ironing board
Lobby
Daily buffet breakfast (MXN 150 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$95
$85 nightly
$95 total
Total with taxes and fees
May 24 - May 25

Explore the area

View in a map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Place, Hospital de la Mujer
    ‪2 min walk‬
  • Place, Plaza de las Americas
    ‪5 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪14 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(48 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.2 out of 10
Very good
(35 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(11 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Gamma Ciudad Juarez
Zona Pronaf
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,090 reviews
$113 nightly
The price is $126
Apr 29 - Apr 30
Total with taxes and fees
Gamma Ciudad Juarez

About the neighborhood

Ciudad Juárez

With a stay at iStay Hotel Ciudad Juarez, you'll be centrally located in Ciudad Juárez, a 5-minute drive from Paso del Norte International Bridge and 9 minutes from American Consulate. .This hotel is 8.6 mi (13.9 km) from Fort Bliss and 5.2 mi (8.3 km) from Sun Bowl Stadium.

What's nearby

  • Hospital de la Mujer - 2 min walk - 0.1 miles
  • Plaza de las Americas - 5 min walk - 0.3 miles
  • Jaime Canales Lira Stadium - 9 min walk - 0.5 miles
  • Estadio 20 de Noviembre - 12 min walk - 0.7 miles
  • Paso del Norte Cultural Center - 14 min walk - 0.8 miles

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Burros Crisóstomo Triunfo - ‬9 min walk
  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Applebee's - ‬4 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Corralito - ‬4 min walk

About this property

iStay Hotel Ciudad Juarez

IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with safes and complimentary newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 146 air-conditioned rooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, babysitting, and shopping on site.
Enjoy a meal at Restaurante la Pergola, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurante la Pergola - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante la Pergola

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 23 2026 to April 24 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

iStay Hotel Ciudad Juarez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 874 out of 1352 reviews
Rating 8 - Good. 254 out of 1352 reviews
Rating 6 - Okay. 119 out of 1352 reviews
Rating 4 - Poor. 52 out of 1352 reviews
Rating 2 - Terrible. 53 out of 1352 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
As expected great stay room was very clean staff very attentive.
Stayed 1 night in Dec 2025

10/10 Excellent

ALHAI JOHANA

Stayed 1 night in Jan 2026

10/10 Excellent

Eliseo

Stayed 1 night in Jan 2026

10/10 Excellent

Javier

Stayed 3 nights in Jan 2026

10/10 Excellent

Eliseo

Stayed 1 night in Jan 2026

6/10 Okay

Raymond

This is my culture to place when I’m in Mexico. Everything was good except their breakfast buffet. The kitchen staff is not courteous. They are not friendly. They I’ll have brown on their faces.
Stayed 15 nights in Dec 2025

4/10 Poor

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities
Personal
Stayed 3 nights in Dec 2025

4/10 Poor

Arturo

Traveled with family
Liked: Cleanliness
Disliked: Amenities
They charge for a buffet breakfast that isn’t even close to a buffet. Online reservations are not the same as advertised when you arrive.
Stayed 3 nights in Dec 2025

10/10 Excellent

Abraham

Stayed 2 nights in Dec 2025

2/10 Terrible

César

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
Nice location. Nice room with Heat. Hair dryer and iron.
Stayed 2 nights in Dec 2025

10/10 Excellent

Abraham

Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
This friendly and helpful when I checked in. The room was good size and very clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karla

Stayed 1 night in Dec 2025

8/10 Good

Beatriz

Stayed 1 night in Dec 2025

4/10 Poor

Luis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and unkept, awful towels..
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 weeks due to family emergency and everyone made us feel at home.
Stayed 7 nights in Dec 2025

10/10 Excellent

Griselda

Stayed 1 night in Dec 2025

10/10 Excellent

Marcos, EL PASO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
GREAT
Stayed 1 night in Oct 2025

8/10 Good

Hernan

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Stayed 1 night in Dec 2025

8/10 Good

RAFAEL, Kirkland

Stayed 4 nights in Dec 2025

10/10 Excellent

Fausto

Stayed 1 night in Dec 2025