Compare Hotels with Hot Tubs in Covent Garden

"Our first room was filthy- the ‘cleaning rag’ was even left in the bathroom which turned out to be a dirty pillow case. Was moved to a different room and was told we would have that room for the remainder of our stay. However, was told the next morning we had to move and was left without a room for the day until after 3pm. The put up bed for my 7 year old was not in the room. Took us telling reception 3 times and it was eventually brought to the room at 8:30pm. Very outdated rooms and not as expected. Breakfast also not worth the money. Reception staff unhelpful."

"Room was clean and had everything we needed. Couldn’t beat the location, very walkable to many different attractions or to the underground station, for anything a little further out. Would definitely stay again."

"Very professional service . Great position "

"I believed that the cleaning took too long and had to request that cleaning start after three days. the television was not working properly and would cut off and the screen would go blank during a program. breakfast was excellent with respect to choice and the speed of service. Staff were also very attentive and friendly."

"Hostels are very different from hotels apparently. Not only is nothing for drinks in the room, there is not even a glass for water. Dog barking hours into the night. Poor quality food with little vegetarian options. No room service."

"Great location but that’s about it. Dirty towels, extremely small room, sink backed up, one roll of toilet paper, AC not working. Wouldn’t recommend staying. Ended up booking a new property the same day we arrived and eating the cost of both hotels to get out of there."