Compare Pet Friendly Hotels in Chester

"The third floor smells like urine, broken light on bed ,when there where pubes on the shampoo bottles I requested someone clean it or a new room - I was told no one was working but them so they can’t come clean it - so got a new room fifth floor - smelled a lot better - trundle bed mattress was dirty and socks under bed couch - if air was set to 72 a musty smell was as in the room but still better then the 3rd floor smells - went to use the pool and water was all mucky and smelled like dead fish so could not use that at all - I did not get to experience some of the good part that other may have because after the overnight staff member was rude I didn’t bother asking anyone else what the heck was up with the pool and the smell and the musty air "

"Room was clean and pool was nice"

"The staff rudely turned my husband away saying that they didn't have any rooms and refused to hear him out when he repeatedly said that he had a reservation. He was not able to get into this room until very late that night after shift change when a more reasonable person was at the front desk."

"What a great place. We only stayed 1 night, but will stay there next time when in Richmond."

"Great location.... "

"I had an accident with my room since it leaked water from the bathroom to the room, I recommend remodeling the entire bathroom of this room since it looks "old" the grout of the tile is dirty and I think it is not the quality standard of the Marriott"