Compare Cheap Hotels in Ceiba

"Exceeded our expectations! Fantastic resort. "

"Dessyuno"

"DO YOURSELF A FAVOR AND DON'T STAY HERE!!! I don't know how this place got any positive reviews. We stayed 1 night out of the 8 nights originally booked and then rented another place.The "RainForest" house is a joke. I should have known something was off when I realized we were the only people staying in the multi-unit building.1) there is no staff on the property. 2) there were 3 or 4 remotes in the unit that operated the fans, lights, and AC unit (which was the only thing in the unit that would have worked) IF there were any batteries in the unit that would have worked. 3) the second "bedroom" was a day bed in another room with no linens, and 4) there were 2 dogs barking all damn night, started around 7pm and ended around 6am. I contacted the owner or property managers requesting a refund for the nights we would not be staying. The response was my invoice being sent to me with a response of no refunds. Just save yourself the trouble and the money, because you will end up staying elsewhere and book a different place."

"They offer a wide range of amenities. The pools are free, but you’ll need a day pass to the spa to access the hot tub. All of the restaurants were amazing—my favorite was Nectar. It’s the perfect place if you want to spend your entire stay at the resort, with plenty of things to do."

"The resort was clean, comfortable, has potential, with spacious rooms and friendly staff, but improvements in communication, maintenance, and guest management are needed. Significant issues with reservation accuracy at check-in(reserved two king rooms but was given one king and one room with two queen beds because my original reservation had been given to another party. I had been in contact with the hotel before arrival and received confirmation the day before that both king rooms were reserved), limited communication about compensation, and inconsistent dining experiences (Ember and Vine was not recommended based on our experience, with a $12 plate of just lettuce and a very long wait time. The café had very limited options and was the only place open early morning, and Trova was decent but made errors in our order twice. The pizza was good and fresh. We also encountered maintenance concerns (appeared to be small insect-like debris (possibly silverfish or similar) coming from the faucet in one room, and the second room had a ceiling leak above the full-length mirror, both of which were concerning, including a faucet issue and a ceiling leak, as well as overcrowded pool areas with limited seating(a family-friendly resort, but supervision in shared areas could be improved, as children were often running and splashing even in the hot tub, making it difficult to relax). On a positive note, the fireplace was a nice touch. Xavier, go-kart team and security were very kind/helpful."

"Air conditioning works perfectly; the kitchen is so complete; my husband and I enjoy cooking together; we had such a fun time there; and the sounds of coquis and the nature of Puerto Rico are so soothing. We visited beaches at Luquillo and Fajardo, took the ferry to Culebra, and drove to Old San Juan multiple times. Vicente and Andre's property is so beautiful, we definitely recommend it to anyone who's considering renting it!"