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Paradisus Cancún – All Inclusive

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Photo gallery for Paradisus Cancún – All Inclusive

A resort with a pool, beach, and ocean view.
Property video
A water slide at a resort with clear blue water, palm trees, and thatched-roof huts.
An indoor dining area with wooden furniture, a glass display case, and hanging pendant lights.
A seaside restaurant with thatched umbrellas, wicker furniture, and a view of the ocean.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi
The current price is $455
$372 nightly
$455 total
Total with taxes and fees
Sep 10 - Sep 11

Explore the area

View in a map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪5 min walk‬
  • Place, Nichupté Lagoon
    ‪5 min walk‬
  • Place, Oasis Arena
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Master Suite Sunset View

A modern hotel room with a large bed, a bathtub, a balcony with a view of the sea, and a dining area.

Premium Master Suite Sunset View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 656 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Premium Two Bedrooms Master Suite

A balcony with a view of the sea, a bathtub, two wicker chairs, and a small table with a handbag and sunglasses.

Premium Two Bedrooms Master Suite

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 1097 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Premium Suite Sunset View

A hotel room with a large bed, a view of a building through a glass door, a round mirror, and a small table with a lamp.

Premium Suite Sunset View

8.0 out of 10
Very good
(5 reviews)
  • Lagoon view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for The Reserve Adults Only Master Suite - Ocean View

A hotel room with a large window, a sofa, a TV, and a balcony with a view of the ocean.

The Reserve Adults Only Master Suite - Ocean View

  • Ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Reserve Suite Sunset View Adults Only

A hotel room with a large bed, a television on a tripod stand, a bathroom with a bathtub, and a shower.

The Reserve Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(6 reviews)
  • Lagoon view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Reserve Adults Only Suite - Ocean View

A hotel room with a bed, a sofa, a dining table with chairs, a lamp, and a view of the ocean.

The Reserve Adults Only Suite - Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Reserve Master Suite Sunset View Adults Only

A modern hotel room with a sofa, a round table, a television, and a view of the outdoors.

The Reserve Master Suite Sunset View Adults Only

10.0 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Concierge Junior Suite Ocean View

A hotel room with a bed, a chair, a TV, a mirror, and a wardrobe.

Family Concierge Junior Suite Ocean View

  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Concierge Suite Ocean View

A hotel room with a bed, a desk with a chair, a table with chairs, and a balcony with a view of the ocean.

Family Concierge Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Governor Suite

A modern hotel room with a large TV, a sofa, a dining area, and a balcony with a view of the ocean.

Governor Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Concierge Suite Sunset View

A modern hotel room with a balcony, a sofa, a round table, and a chair.

Family Concierge Suite Sunset View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Concierge Junior Suite Sunset View

A hotel room with a bed, a TV, a lamp, and a view of a building through a large window.

Family Concierge Junior Suite Sunset View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Family Concierge Two Bedroom Sunset View

A hotel room with a bed, a round table, a chair, a sofa, a large window with a view of the sea, and a balcony.

Family Concierge Two Bedroom Sunset View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Family Concierge Two Bedroom Ocean View

A hotel room with two beds, a TV, a mirror, a lamp, and a small table.

Family Concierge Two Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Sunset View

A hotel room with a bed, a television, a lamp, and a mirror.

Junior Suite Sunset View

7.8 out of 10
Good
(144 reviews)
  • Lagoon view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Ocean View

A bedroom with a bed, a TV, and a view of the ocean.

Junior Suite Ocean View

8.0 out of 10
Very good
(55 reviews)
  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for The Reserve Junior Suite Sunset View Adults Only

A hotel room with two beds, a sofa, a small table, a lamp, a mirror, and a large window with curtains.

The Reserve Junior Suite Sunset View Adults Only

9.0 out of 10
Wonderful
(16 reviews)
  • Lagoon view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for The Reserve Adults Only Junior Suite - Ocean View

A neatly arranged bedroom with a large bed, bedside tables, a mirror, and a hanging light fixture.

The Reserve Adults Only Junior Suite - Ocean View

8.2 out of 10
Very good
(12 reviews)
  • Ocean view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Paradisus Cancún – All Inclusive is within a 5-minute drive of Luxury Avenue Shopping Mall and Museo Maya Trailhead. .This beach property is 2.1 mi (3.4 km) from La Isla Shopping Mall and 2.6 mi (4.2 km) from El Rey Archaeological Zone.
View more Resorts in CancunOpens in a new window

What's nearby

  • Aquaworld - 5 min walk - 0.3 miles
  • Nichupté Lagoon - 5 min walk - 0.3 miles
  • Oasis Arena - 14 min walk - 0.8 miles
  • Ballenas Beach - 16 min walk - 0.9 miles
  • Iberostar Cancun Golf Course - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Tatish Restaurant - ‬11 min walk
  • ‪Coffee & Me - ‬11 min walk
  • ‪Coyote Loco - ‬11 min walk
  • ‪Bana - ‬1 min walk
  • ‪McDonald's - ‬6 min walk

About this property

Paradisus Cancún – All Inclusive

Paradisus Cancún – All Inclusive offers 773 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 773 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Gastro Hall, one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Gastro Hall - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sal Steak Cave - This fine-dining restaurant overlooks the ocean and pool and specializes in Argentinean cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Capella - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Sante - This restaurant overlooks the ocean and pool and specializes in Mediterranean cuisine. Open daily.
Kao - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Paradisus Cancún – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Capella
  • Gastro Hall
  • Kao
  • Sal Steak Cave
  • Sante

Things to do

  • 4 outdoor pickleball courts
  • 4 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Health club
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 5 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-007-002571/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Paradisus Cancún – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 429 reviews
Rating 8 - Good. 71 out of 429 reviews
Rating 6 - Okay. 23 out of 429 reviews
Rating 4 - Poor. 8 out of 429 reviews
Rating 2 - Terrible. 12 out of 429 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent food, drinks, amenities.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good nice experience staying in this hotel
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Curstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive, very clean resort! Food was good for an all inclusive!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Highly recommended!!!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service and food were excellent.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my week stay at this resort! Great food, great drinks, very clean, and friendly staff. Our server Alejandro was phenomenal. Resort exceeded my expectations. I will definitely be back.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable pool and excellent staff
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Natalie Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from an amazing week here.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, pool was great, and staff was very helpful. Julie from guest services was especially helpful during our stay. Had a great time!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the food usually most all inclusive resorts have mediocre food but the Blue Agave and Italian restaurant were delicious!! Loved the beach and the aesthetic of the resort
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Miriam Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. We will be back!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liza Pius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, staff is good.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sulamita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 6 days and I wish I could have stayed longer. The resort is absolutely stunning and the rooms were so nice! The staff is very very kind, helpful, polite and just make the experience ever better! Is most definitely in my top favorite places I have stayed.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierges, Galindo and Natalia were very efficient with their care and with making reservations with amazing restaurants. The hotel rooms were clean and the staff were all welcoming.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! The ocean front room is GORGEOUS. All of the staff is super attentive and kind. Our next trip back will be to here.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Room was exceptional. Food was average tasting for all inclusive, but there were plenty of options offered.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Niyogushima

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was so much enjoyable
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa message was great, staff was very helpful.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a week and absolutely loved it. Everything about this hotel from atmosphere, food, service etc. Was amazing. Definitely would come back. All staff was so friendly and helpful.
Stayed 6 nights in Apr 2026
Verified review

4/10 Poor

Natalia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The food needs more salt and the resort needs new management.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Property very clean
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing! Staff was so friendly and welcoming. Loved it so much
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room best staff
Stayed 6 nights in May 2026