Mixed Feelings: Beautiful Resort, Painful Stay
We recently stayed at this resort & while there were some highlights, the overall experience left us disappointed.
🌟Service: The staff were truly wonderful—attentive, friendly, & helpful. Their hospitality was the high point of our stay & deserves recognition.
🍽️Food: Nothing particularly memorable, but decent enough to get by.
🏖️Facilities: The resort is clearly designed with aesthetics in mind. However, comfort seems to have been sacrificed in the process. Every seating area—from lounge chairs to beds—was so uncomfortable that I ended up with severe back pain, to the point I could barely walk. For a place meant to promote relaxation, this was a major letdown.
🚪Elevator Issues: During our last 24 hours, one of the two elevators was out of service. With only one small elevator left to serve the entire building, it was a frustrating & time-consuming ordeal just trying to get to & from our room.
💼Unwelcome Sales Pitch: Before we even made it to our room—after a long day of travel—we were approached about attending what appeared to be a timeshare presentation. This was not only poorly timed, but also completely out of step with the relaxing getaway we had hoped for. We came to unwind, not to be sold to. We get enough of that back home.
❌Bottom Line: Unless the resort invests in truly comfortable seating & bedding, we won’t return. The beautiful surroundings & excellent service can’t make up for physical discomfort.