Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Premium Villa (Pavillion)
2745 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Premium Villa (Garden)
2433 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Suite (Master)
Room with view
1625 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Junior Suite (Garden)
1270 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Junior Suite, Ocean View
Room with view
1292 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Suite (Ocean, Adults Only)
Room with view
947 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Deluxe Room, 1 King Bed, Ocean View
Room with view
850 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 2 Queen Beds, Ocean View (Double)
Room with view
807 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Suite, 2 Queen Beds (Double)
850 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Penthouse
Room with view
1770 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Junior Suite, 1 Bedroom, Garden View
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
5-star resort with pools, private beach, full-service spa

Popular property highlights

Free self parking
Free WiFi
Pets allowed
On private beach
Business center

With a stay at Nizuc Resort and Spa in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and El Rey Ruins. This 5-star resort is 4.3 mi (7 km) from Aquaworld and 5.7 mi (9.2 km) from Cancun Interactive Aquarium.

Make yourself at home in one of the 274 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy international cuisine at Cafe de la Playa, one of the resort's 6 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Cancun? This resort has facilities measuring 8234 square feet (765 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is closed from September 7 2020 to September 9 2020 (dates subject to change).

Hotel Amenities

Hotel Amenities

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. At Nizuc Resort and Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 6 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

Nizuc Resort and Spa has designated areas for smoking.

  • Number of outdoor pools - 5
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Computer station
  • Swimming pool
  • On private beach
  • Conference space size (meters) - 765
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 274
  • Airport transportation (surcharge)
  • Tennis on site
  • Beach bar
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Full-service spa
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2013
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Free long-term parking
  • Breakfast available (surcharge)
  • Number of restaurants - 6
  • Conference space size (feet) - 8234
  • Laundry facilities
  • Beach towels
  • Wedding services
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free long-term parking , Free self parking

Room Amenities

Nizuc Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Ceiling fan
  • Espresso maker
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Free wired Internet
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Sleep Number by Select Comfort mattress
  • iPod docking station
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Wardrobe or closet
  • Bed sheets not available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.

Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare.

La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only.

Room service (during limited hours) is available.

Nearby Things to Do

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club, and a sauna.

Guests under 12 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Snorkeling on site
  • Beach yoga on site
  • Golfing nearby
  • Boat tours on site
  • Scuba diving on site
  • Tennis lessons on site
  • Kayaking on site
  • Skydiving nearby
  • Yoga classes/instruction on site
  • Game viewing on site

Spa Services

Spa at NIZUC has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of MXN 3055 per pet, per stay
  • Dogs only
  • 1 per room (up to 26 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

gap period enforced between guest stays 24 hours

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 915 for adults and MXN 457.50 for children (approximately)
  • Pet fee: MXN 3055 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Nizuc
  • Nizuc Cancun
  • Nizuc Resort
  • Nizuc Resort Cancun
  • Nizuc Resort Spa
  • Nizuc Resort and Spa Resort
  • Nizuc Resort and Spa Cancun
  • Nizuc Resort and Spa Resort Cancun

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Nizuc Resort and Spa is listed in the 2018 Travel + Leisure 500.

The property is a member of Preferred Hotels & Resorts.

Sorry, we seem to have had an issue loading our review content. Try again?