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NIZUC Resort and Spa

5.0 star property

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Photo gallery for NIZUC Resort and Spa

Suite (Master) | Premium bedding, minibar, in-room safe, individually decorated
Creator video - submitted by Taylor Phillips
47-inch flat-screen TV with satellite channels, TV, iPod dock
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $871
$727 nightly
$871 total
Total with taxes and fees
Jul 6 - Jul 7

Explore the area

View in a map
Punta Nizuc, Blvd. Kukulcan Km.21 - 260, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪6 min drive‬
  • Place, La Isla Shopping Mall
    ‪19 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

View all photos for Garden View Double

Garden View Double | Premium bedding, minibar, in-room safe, individually decorated

Garden View Double

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Ocean View Deluxe Double

Separate tub and shower, deep soaking tub, rainfall showerhead

Ocean View Deluxe Double

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Ocean Suite

Ocean Suite | Premium bedding, minibar, in-room safe, individually decorated

Ocean Suite

  • Partial sea view
  • 937 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Private Pool Villa

Private Pool Villa | Room amenity

Private Pool Villa

  • Garden view
  • 2422 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Private Pool Pavillion Villa

Private Pool Pavillion Villa | Premium bedding, minibar, in-room safe, individually decorated

Private Pool Pavillion Villa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2745 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Master)

Suite (Master) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1637 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

  • Garden view
  • 1291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1097 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse

Penthouse | Premium bedding, minibar, in-room safe, individually decorated

Penthouse

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1765 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Garden Deluxe Suite

Garden Deluxe Suite | View from room

Garden Deluxe Suite

  • Garden view
  • 1474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), NIZUC Resort and Spa is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Delfines Beach. .This beach hotel is 9.3 mi (14.9 km) from Moon Palace Golf Club and 2.9 mi (4.7 km) from Riviera Cancun Golf Resort.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 5 min drive - 2.2 miles
  • Delfines Beach - 6 min drive - 2.7 miles
  • Hotel Zone Beaches - 17 min drive - 7.0 miles
  • La Isla Shopping Mall - 19 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Taco Arte Restaurant - ‬13 min walk
  • ‪Arena Sports Bar - ‬12 min walk
  • ‪Marco Polo Restaurante - ‬2 min drive
  • ‪Sun Palace - ‬17 min walk
  • ‪Azvl - ‬19 min walk

About this property

NIZUC Resort and Spa

NIZUC Resort and Spa offers 274 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 12 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 274 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and minibars.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Cafe de la Playa, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Cancun? This hotel has 8234 square feet (765 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Cafe de la Playa - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast only.
Ramona - Overlooking the ocean, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Ni - Overlooking the ocean, this seafood restaurant specializes in Peruvian cuisine and serves lunch and light fare. Open daily.
La Punta Lounge and Grill - Overlooking the ocean, this restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Terra Nostra - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

NIZUC Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 915 for adults and MXN 457.50 for children
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar

Restaurants on site

  • Cafe de la Playa
  • La Punta Lounge and Grill
  • Ni
  • Ramona
  • Terra Nostra

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Game viewing
  • Health club
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8,234 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at the time of check-in. Guests who are citizens or residents of other countries must present a valid passport at the time of check-in.
Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at the time of check-in. Guests who are citizens or residents of other countries must present a valid passport at the time of check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 21 to May 23:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3055 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 3480 per stay
Cribs (infant beds) are available for MXN 2320 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 2320 per stay
  • Rollaway bed fee: MXN 3480 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

NIZUC Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 797 out of 1008 reviews
Rating 8 - Good. 99 out of 1008 reviews
Rating 6 - Okay. 49 out of 1008 reviews
Rating 4 - Poor. 22 out of 1008 reviews
Rating 2 - Terrible. 41 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Angie J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very prompt and accomodating.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Andrea

The most amazing resort
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Zul

Liked: Cleanliness, amenities, property conditions & facilities
perfect place to stay!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Amazing environment all around. Arquitecture, spectacular views. Huge rooms very nicely decorated and comfortable Staff incredibly friendly and attentive Best hitel I habe ever stayed at!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

ichthang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning is twice a day and it was awesome. One of the cleanest hotel i ve been too
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Suhasini

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. This place was amazing. The property is beautiful. The service was impeccable. The food was really good. I will be back
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are always immaculate. The staff is friendly. The ambience is unmatched.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gregory D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A level of excellence that can only be achieved by nizuc. Incredible team, excellent amenities and Michelin star quality food. When you pay for high quality experience it’s worth it!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Dino

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Property and views are beautiful. Staff are very respectful, competent and available. Food at all the restaurants is very good and miles better than the restaurants off property. Mucho gracias!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

ana

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort! Service was great! Location was also great!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beatifull room Increíble beaches Restaurants very well
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities
Its s great hotel in
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

RayAnn

Liked: Cleanliness, amenities, property conditions & facilities
Great service, amazing grounds!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Apoorv

Liked: Cleanliness, amenities, property conditions & facilities
its amazing hotel. We had we had an amazing time.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful and well maintained. The room was gorgeous and the service was outstanding. I enjoyed every second of our stay! Also, the food was amazing!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a fantastic experience! The best hotel we had ever stayed at. Will be coming again. Pros: 1. The property is beautiful with so much greenery. It feels very peaceful and never felt crowded. 2. The hotel rooms were impressive with large windows. The bed was incredibly comfortable, and the shower felt luxurious. 3 The service is outstanding too. The staff were kind and helpful. Cons: 1. Food was tasty but overpriced.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Horace

Liked: Cleanliness, amenities, property conditions & facilities
The entire facility is exceptionally luxurious. Our suite was spacious, well laded out. Lots of staff; well trained. The grounds: vast and super well laded out; enjoyed just laying out by the water, watching the horizon across the Caribbean.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

yarden

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredible.
Stayed 3 nights in Nov 2025