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Haven Riviera Cancun - All Inclusive - Adults Only

Property class: 5 and above

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Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

A resort pool with palm trees and lounge chairs, overlooking the ocean at sunset.
Property video
A luxurious indoor pool area with multiple water features, a central seating area, and modern lighting.
An aerial view of a resort with multiple buildings, a large swimming pool, and a beachfront.
A beach with lounge chairs and palm trees.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included

Explore the area

View in a map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪30 min drive‬
  • Place, La Isla Shopping Mall
    ‪38 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite Garden View

A modern hotel room with a large bed, a desk, a sofa, a round table, and a bathtub.

Junior Suite Garden View

9.2 out of 10
Wonderful
(55 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

A modern hotel room with a large bed, a desk, a bench, a dining area, and a view of the outdoors.

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(374 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Junior Suite Partial Ocean View

A modern hotel room with a large bed, a desk, a bench, a dining area, and a view of the outdoors.

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(47 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View (Swim out)

A modern hotel room with a bed, sofa, chairs, a coffee table, and a small kitchen area.

Junior Suite, 1 King Bed, Garden View (Swim out)

9.4 out of 10
Exceptional
(45 reviews)
  • Garden view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim-Out Partial Ocean View

A modern hotel room with a pool, a dining area, and a living room with sofas and a coffee table.

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(76 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Junior Suite Swim-Out Partial Ocean View

A modern hotel room with a pool, a dining area, and a living room with sofas and a coffee table.

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(67 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Junior Suite Ocean Front

A modern hotel room with a large bed, a desk, a sofa, a round table, and a bathtub.

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(87 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Romance Junior Suite Ocean Front

A modern hotel room with a bed, sofa, chairs, a coffee table, and a small kitchen area.

Serenity Club Romance Junior Suite Ocean Front

9.6 out of 10
Exceptional
(22 reviews)
  • Sea view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serentiy Club Junior Suite Swim Out Ocean Front

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a pool view.

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(35 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a pool view.

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(53 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, One Bedroom, Master Suite, Ocean Front

A modern hotel room with a large bed, a sofa, a ceiling fan, and a view of the ocean through the glass door.

Serenity Club, One Bedroom, Master Suite, Ocean Front

9.8 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 1249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, Two Bedroom, Master Suite, Ocean Front

A modern hotel room with a dining area, a large window with a view of the ocean, and a ceiling fan.

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 1808 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite (Serenity Club Ocean Front)

A spacious living area with a large window overlooking the ocean, a cozy seating arrangement, and a modern interior design.

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2454 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness Junior Suite Partial Ocean View

A modern hotel room with a large bed, a desk, a TV, and a seating area with a chair and a small table.

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • Partial ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Partial Ocean View King Bed Junior Suite

A hotel room with a bed, a ceiling fan, a sofa, a dining table, and a view of the ocean.

Serenity Club Partial Ocean View King Bed Junior Suite

9.6 out of 10
Exceptional
(15 reviews)
  • Partial ocean view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Ocean View King Bed Junior Suite

Four bottles of alcoholic beverages on a reflective surface.

Serenity Club Ocean View King Bed Junior Suite

9.4 out of 10
Exceptional
(20 reviews)
  • Ocean view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Ocean View 2 Queen Beds Junior Suite

A hotel room with two beds, a ceiling fan, a view of the ocean, and a balcony with a table and chairs.

Serenity Club Ocean View 2 Queen Beds Junior Suite

8.0 out of 10
Very good
(12 reviews)
  • Ocean view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

A hotel room with two beds, a balcony with a view of the ocean, and a modern design.

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Four bottles of alcoholic beverages on a reflective surface.

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

8.6 out of 10
Excellent
(7 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the outdoors.

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(8 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

A modern hotel room with two beds, a sofa, a round table, and a ceiling fan.

Junior Suite, 2 Double Beds, Partial Ocean View

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Cancun

With a stay at Haven Riviera Cancun - All Inclusive - Adults Only in Cancun, you'll be 4.1 mi (6.6 km) from Xoximilco and 12.9 mi (20.8 km) from Delfines Beach.
View more Resorts in CancunOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • El Rey Archaeological Zone - 29 min drive - 16.1 miles
  • Delfines Beach - 30 min drive - 16.3 miles
  • Aquaworld - 34 min drive - 18.9 miles
  • La Isla Shopping Mall - 38 min drive - 21.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬14 min drive
  • ‪Lobby Bar - ‬20 min drive
  • ‪Grand Lobby Bar - ‬13 min drive
  • ‪the cave - ‬21 min drive
  • ‪Diamond Club Lounge - ‬20 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 435 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and an outdoor tennis court.
Enjoy local and international cuisine at Tahani, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only. Open daily.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3861 out of 5133 reviews
Rating 8 - Good. 830 out of 5133 reviews
Rating 6 - Okay. 260 out of 5133 reviews
Rating 4 - Poor. 82 out of 5133 reviews
Rating 2 - Terrible. 100 out of 5133 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay at !
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible atmosphere! & staff!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and food was amazing
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort for couples. Excellent staff, very clean, and overall good food.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. Definitely will recommend
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bars, and great food. All staff was very kind and helpful
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the 24 hour room service the 24 hour pool and everyone was nice. The best part was the swim out pool from our room.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Staff was great and food was really good.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. Our butlers Candido and Enrique went above and beyond to make our stay enjoyable.. This was our third time staying here and hope to have many more!!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever … staff is very friendly and always helpful.. 👍
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with excellent customer service.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful the cleaning room staff was extremely nice the food was good and the staff from the Serenity pool Alma, Ernesto and Antonio ( Toño ) were amazing excellent service. Great experience in this resort
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top notch!! Fun and relaxing atmosphere.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & clean resort
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really recommend this hotel great staff , great food. Also it’s LGBTQ friendly. I will come back to this hotel. Food was good too. Just need more restaurant or food so we can eat overnight. But other than that amazing hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! We stayed there for our honeymoon. The staff made sure to make it special and memorable. We were really impressed by the quality of the service.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, rooms were great, they were quick to fix our maintenance requests.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and cleaned daily. Staff was friendly and helpful. The pool felt great and the pool activities were really fun.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large bedrooms, clean and beautiful resort. The staff were fantastic.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, close to airport, serenity club is absolutely worth it
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Perfect vacation. Highly recommend.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during my stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort! My fiancé and I had an amazing time.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim out rooms were great!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in Apr 2026