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Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Serenity Club, Two Bedroom, Master Suite, Ocean Front
Room with view
1808 square feet
2 King Beds
Room sleeps 4 guests
Select dates to see price
Other room types
Presidential Suite (Serenity Club Ocean Front)
Room with view
2454 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club Junior Suite Ocean Front
Room with view
603 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club Romance Jr Suite Ocean Front
Room with view
603 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Romance Junior Suite Swim-Out Partial Ocean View
Room with view
678 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, 1 King Bed, Garden View (Swim out)
603 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Junior Suite Swim-Out Partial Ocean View
Room with view
678 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serentiy Club Junior Suite Swim Out Ocean Front
603 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite, 1 King Bed, Balcony, Partial Ocean View
Room with view
678 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club, Romance Junior Suite, Swim Out, Ocean Front
603 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite Garden View
603 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Romance Junior Suite Partial Ocean View
Room with view
678 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Serenity Club, One Bedroom, Master Suite, Ocean Front
Room with view
1249 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Elegant adults-only property on the beach

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business center
24-hour front desk

When you stay at Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only in Puerto Morelos, you'll be on the beach and steps from Costa Occidental de Isla Mujeres National Park. This 4.5-star property is 12.4 mi (20 km) from Delfines Beach and 8.2 mi (13.2 km) from Ventura Park Cancun.

Make yourself at home in one of the 333 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and an outdoor tennis court. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Flavours, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only

Ctra. Federal 307, Chetumal – Pto, Puerto Morelos, QROO 77569

Renovations & Closures

This property is closed from March 19 2020 to September 30 2020 (dates subject to change).

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Airport transfers
  • Laundry/dry cleaning services

  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • 24-hour room service
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Tennis included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • All available beverages included
  • Minibar (all beverages included)
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included

Hotel Amenities

Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a spa tub. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 8 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This all-inclusive property also offers a nightclub, a 24-hour fitness center, and a terrace. Complimentary self parking and valet parking are available on site.

Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only has designated areas for smoking.

  • Number of outdoor pools - 3
  • Elevator
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Outdoor tennis court
  • Pool umbrellas
  • Total number of rooms - 333
  • One meeting room
  • Tennis on site
  • Beach bar
  • Couples/private dining
  • Designated smoking areas (fines apply)
  • Newspapers in lobby (surcharge)
  • Number of bars/lounges - 8
  • Number of poolside bars - 2
  • Full-service spa
  • Swim-up bar
  • Free breakfast
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 2018
  • Coffee shop or café
  • Free pool cabanas
  • Free WiFi
  • Pool sun loungers
  • Nightclub
  • Proposal/romance packages available
  • Number of restaurants - 5
  • Ballroom
  • Spa tub
  • Television in common areas
  • 24-hour fitness facilities
  • Garage
  • Wedding services
  • Garden
  • Multilingual staff
  • Off-street parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Spanish
  • Portuguese

Parking

Free self parking , Free valet parking

Room Amenities

Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only offers 333 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Pillowtop mattress
  • iPod docking station
  • Rainfall showerhead
  • Furnished balcony or patio
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Champagne service
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Closed captioned TV
  • Grab bar - near toilet
  • Wardrobe or closet

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Flavours - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast only.

Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Olios - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.

Vora Mar - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.

Satsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Ecotours nearby
  • Tennis lessons on site
  • Scuba diving nearby
  • Yoga classes/instruction on site
  • Ziplining nearby

Spa Services

My Senses Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Minimum guest age is 18

Debit cards

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Haven Riviera Cancun Resort SPA All Inclusive Adults Only
  • Haven Riviera Cancun Resort SPA All Inclusive Adults Only
  • Haven Riviera Cancun Resort SPA All Inclusive Adults Only
  • Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
  • Haven Riviera Cancun Resort All Inclusive Adults
  • Haven Riviera Cancun All Inclusive Adults Puerto Morelos
  • Haven Riviera Cancun All Inclusive Adults
  • Haven Riviera Cancun Inclusive

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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