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Haven Riviera Cancun - All Inclusive - Adults Only

Property class: 5 and above

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Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

4 outdoor pools, free cabanas, pool umbrellas
Property video
4 outdoor pools, free cabanas, pool umbrellas
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
7 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪35 min drive‬
  • Place, La Isla Shopping Mall
    ‪47 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Garden View

9.2 out of 10
Wonderful
(46 reviews)
  • Garden view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(350 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Junior Suite Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(39 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View (Swim out)

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 1 King Bed, Garden View (Swim out)

9.4 out of 10
Exceptional
(37 reviews)
  • Garden view
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim-Out Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(69 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Junior Suite Swim-Out Partial Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(60 reviews)
  • Partial ocean view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Junior Suite Ocean Front

Serenity Club Junior Suite Ocean Front | Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(82 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Romance Jr Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Romance Jr Suite Ocean Front

9.6 out of 10
Exceptional
(20 reviews)
  • Sea view
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serentiy Club Junior Suite Swim Out Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(32 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(47 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, One Bedroom, Master Suite, Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club, One Bedroom, Master Suite, Ocean Front

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 1249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club, Two Bedroom, Master Suite, Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 1808 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Suite (Serenity Club Ocean Front)

Presidential Suite (Serenity Club Ocean Front) | Premium bedding, pillowtop beds, free minibar, in-room safe

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2454 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Pure Wellness Junior Suite Partial Ocean View

Pure Wellness Junior Suite Partial Ocean View | Premium bedding, pillowtop beds, free minibar, in-room safe

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(13 reviews)
  • Partial ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Partial Ocean View King Bed Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Ocean View King Bed Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Ocean View King Bed Junior Suite

9.4 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Ocean View 2 Queen Beds Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Ocean View 2 Queen Beds Junior Suite

8.0 out of 10
Very good
(12 reviews)
  • Ocean view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Partial sea view
  • 735 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Double Beds, Partial Ocean View

Junior Suite, 2 Double Beds, Partial Ocean View | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite, 2 Double Beds, Partial Ocean View

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Cancun

With a stay at Haven Riviera Cancun - All Inclusive - Adults Only in Cancun, you'll be 4.1 mi (6.6 km) from Xoximilco and 12.9 mi (20.8 km) from Delfines Beach. .This all-inclusive property is 13 mi (20.9 km) from Puerto Morelos Beach and 14.1 mi (22.7 km) from El Rey Ruins.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • El Rey Ruins - 34 min drive - 16.1 miles
  • Delfines Beach - 35 min drive - 16.3 miles
  • Aquaworld - 40 min drive - 18.9 miles
  • La Isla Shopping Mall - 47 min drive - 21.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬14 min drive
  • ‪Grand Lobby Bar - ‬13 min drive
  • ‪The Grill - ‬15 min drive
  • ‪Grand Central Buffet - ‬14 min drive
  • ‪Grazie Italian Restaurant - ‬20 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 435 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and an outdoor tennis court. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at Tahani, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 20000 square feet (1858 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Tahani - Overlooking the pool and garden, this theme restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Satsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agua Bendita
  • Olios
  • Satsu
  • Tahani
  • Vora Mar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (20,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

24-hour pool access
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3705 out of 4998 reviews
Rating 8 - Good. 841 out of 4998 reviews
Rating 6 - Okay. 256 out of 4998 reviews
Rating 4 - Poor. 94 out of 4998 reviews
Rating 2 - Terrible. 102 out of 4998 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Theresa Shenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My day was great! I traveled by myself there and I liked how everything was all inclusive. Barely had to pay out-of-pocket for anything other than tipping the staff which is optional. If you want to try out the spa you do have to make reservations and the spa charge will charge to your room. If you want to sit by the pool side, you do have to try and reserve it early because it is first come first serve. Also, for the on-site restaurants, you have to make reservations for ahead of time before 5 o’clock because they will fill up fast. Other than that my stay here was amazing and I would book again for longer in the future :)
Stayed 3 nights in Apr 2026

10/10 Excellent

Andrzej Konrad

Liked: Cleanliness, amenities, property conditions & facilities
Great and friendly staff great amenities most time great food
Stayed 14 nights in Jan 2026

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it def coming back
Stayed 5 nights in Dec 2025

8/10 Good

Yvonne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very spacious and so our group had beautiful views. The beach was clean and plenty of seating. The pools were fun and there were options for a crazy day it a quiet one.
Stayed 5 nights in Jan 2026

10/10 Excellent

Robert

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Nicely spread out. Spa was very nice. Service was mostly excellent in all areas. Restaurants were very good. Lunch ala cart options are limited unless you are serenity level. I would stay here again.
Stayed 5 nights in Jan 2026

10/10 Excellent

Meishon

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was extra friendly and courteous. They went out of their way to make you feel special and welcomed at all times. The resort is beautiful, clean and modern. The rooms are really spacious and very clean. They had a good amount of activities to the day, and the food was also very great. The only issue I had but never mentioned to them because I kept forgetting was the room that we had had really thin walls and we could hear anything from nextdoor to outside very clearly. I could hear when someone was moving a chair from another room or outside, when the shower was on nextdoor, when anyone was talking. For days that we tried to sleep in, that was really bothersome. But overall, I really enjoy the stay and would return.
Stayed 3 nights in Jan 2026

8/10 Good

Dawn

Stayed 4 nights in Jan 2026

10/10 Excellent

Chiara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fun, and modern. Food was ok, but all in all great place and really friendly staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

David

Stayed 4 nights in Jan 2026

8/10 Good

Iris, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 1 week at this resort.. girls trip.. 40-50 years old ladies. Pros... staff is amazing, from the servers to housekeeping .. very attentive. Luiz, Elmar,Yazmin, Blanca at the circle pool(quite pool) Maria at the Limes bar, amazing service top notch from everyone. Rooms are updated and nice, clean.. no complaints. Pools are clean, we only used the circle quite pool. Mediterranean restaurant is the only 5 star, all others are 3, servers are fantastic food is mediocre. Buffet tacos fantastic! The Buffet is quite good, lots of options, better than the places you need reservations for. Cons.. the house white wine is awful, white wine needs to be drinkable for a 5 star resort which it's not unless you buy a bottle. Our $20 cad bottle at home cost $120👀 here... the red cab sav is the only decent house wine. We like wine so this was a huge upset for us. Our side of the resort has construction which was annoying but manageable... literally 40 meters from our front door. So basically don't stay in Building 1 and 2. They are building another hotel right next door. This a 4 star star resort at most, the food at the restaurants really needs some attention to (other than the Mediterranean) and the house white wine tastes like vinegar. Other than that it was a relaxing time with friends.. we felt spoiled by the amazing staff. Just ask for exactly what you want in a drink or else it comes watered down. Limes bar is the best, but closes at 10pm... a bit early. The lo
Stayed 7 nights in Jan 2026

4/10 Poor

Casey Ann

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room-Great! Staff-Awesome! I would love to say 5 star stay (or close) and the absolute ONLY reason is the lack of compensation for an injury. Due to a negligence to properly inform hazards and assure safety I slipped by a pool and was immediately unable to bear any weight on my right leg. I walk by pools often, I walk on ice up to 6 months a year and I know how to deal with slippery surfaces however there was no warning for me. We were thankful for the on-site dr the hotel provides at a cost, he was very assuring and staff did their best to alliviate my frustrations, but we still were unable to do many things we had wanted to do and the bills along with loss of wages leaves us unfufilled. Any compensation along with an assurance to the area being made more safe and acknowledged would certainly change our perspective.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jennifer Susan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mar was the standout for me! She went above and beyond to make our stay enjoyable and so much fun!
Stayed 7 nights in Jan 2026

10/10 Excellent

Emily

Stayed 6 nights in Jan 2026

10/10 Excellent

Alessia Vallejo

Stayed 5 nights in Jan 2026

10/10 Excellent

Daniel

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Lots of great staff… Example: Maria, Angel (Papazito), Ricardo (I think that is his name) from the Mediterranean restaurant, Sandra, The coffee shop employees, etc, were very friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very enjoyable. And this spa was excellent.
Stayed 7 nights in Jan 2026

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing!
Stayed 6 nights in Jan 2026

10/10 Excellent

Darrel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service was great. Room was very clean. All staff was very friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lisa Ann

Liked: Cleanliness, amenities, property conditions & facilities
Great trip, great staff!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Kim Jazzlet

Stayed 4 nights in Jan 2026

8/10 Good

Curt

Stayed 5 nights in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff was very friendly and helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Richard W, Fridley

Stayed 7 nights in Jan 2026

10/10 Excellent

Karma

Stayed 3 nights in Jan 2026

10/10 Excellent

GABRIELA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
El personal fue excesivamente amable. Cuarto muy limpio. Las amenidades no fueron tan buenas
Stayed 6 nights in Dec 2025