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The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

Property class: 4

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Photo gallery for The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

A resort with multiple swimming pools, beachfront views, and a variety of building structures.
Creator video
A hotel room with a large balcony, a bed with a patterned bedspread, and a view of the ocean.
A modern living room with a sofa, armchair, and a desk with a TV. There is a large window with a view of the ocean.
An outdoor event with round wooden tables, guests, and a view of the ocean.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Restaurant
The current price is $276
$224 nightly
$276 total
Total with taxes and fees
Sep 24 - Sep 25

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Sian Kaan Master Suite

A hotel room with a large bed, a bench, a nightstand, a lamp, a phone, and a view of the ocean.

Sian Kaan Master Suite

  • Sleeps 2

View all photos for Room Standard with Sea View

Minibar (free items), in-room safe, blackout drapes

Room Standard with Sea View

  • Sea view
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Pyramid Ocean Front Room

Shower, hair dryer, bathrobes

Pyramid Ocean Front Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Standard

A hotel room with a bed, bedside table, TV, and a view of the outdoors.

Pyramid Standard

7.2 out of 10
Good
(56 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

A hotel room with a large bed, a desk, a television, and a view of the ocean.

Pyramid Ocean Front

7.0 out of 10
Good
(38 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Master

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Suite Pyramid Master

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Pyramid Junior

A modern hotel room with a large bed, a TV, a balcony with a view of the sea, and a dresser with drawers.

Suite Pyramid Junior

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sian Kaan Master Suite

A hotel room with a large bed, a flat-screen TV, a minibar, and a view of the ocean.

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Beach Front

A hotel room with a bed, bedside table, TV, and a view of the ocean.

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A spacious atrium with a central walkway, surrounded by lush indoor plants and hanging decorations.
The Grand Oasis Cancun - All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.1 out of 5, 2,108 reviews
$190 nightly
The price is $235
Sep 24 - Sep 25
Total with taxes and fees
The Grand Oasis Cancun - All Inclusive

About the neighborhood

Cancun

With a stay at The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and La Isla Shopping Mall. .This all-inclusive property is 2.5 mi (4.1 km) from Delfines Beach and 15.2 mi (24.4 km) from Moon Palace Golf Club.
View more Resorts in CancunOpens in a new window

What's nearby

  • Oasis Arena - 1 min walk - 0.0 miles
  • Nichupté Lagoon - 3 min walk - 0.2 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 10 min walk - 0.5 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tun-kul - ‬9 min walk
  • ‪Tatish Restaurant - ‬4 min walk
  • ‪La Placita - ‬2 min walk
  • ‪Havana Sports Bar - ‬1 min walk
  • ‪Coffee & Me - ‬3 min walk

About this property

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive offers 320 accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include showers, bathrobes, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Make yourself at home in one of the 320 guestrooms featuring free minibar items and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a steam room. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mexican cuisine at Benazuza Adults Only, one of the property's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. When you are in need of a refreshing drink, visit the poolside bar or one of 15 bars/lounges, or 2 beach bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 6458 square feet (600 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Benazuza Adults Only - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Market Place and Bites - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The White Box Gastrobar - This bistro specializes in international cuisine and serves lunch only. Open daily.
TunKul Food Hall - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Careyes Adults Only - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Basic alcoholic beverages included

Room service during certain hours

In-room minibar (all beverages included)

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Bartending

Cooking

Dancing

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 5.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun

Pyramid Grand Oasis All Inclusive

Pyramid Grand Oasis Cancun

Pyramid Grand Oasis

The Pyramid at Grand Oasis All Inclusive

Pyramid Grand Oasis All Inclusive All-inclusive property Cancun

Pyramid Grand Oasis All Inclusive All-inclusive property

Pyramid Oasis Inclusive inclu

The Pyramid Cancun by Oasis - Gourmet Premium All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 717 out of 1832 reviews
Rating 8 - Good. 367 out of 1832 reviews
Rating 6 - Okay. 301 out of 1832 reviews
Rating 4 - Poor. 183 out of 1832 reviews
Rating 2 - Terrible. 264 out of 1832 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to travel
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

claudia

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, friendly staffing
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Rupinder Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,outdoor pool was really cleaned. Restaurant food really good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was cleaned every day, the staff was super friendly and kind. We’re definitely coming back!!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Claudia A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are returning clients who consistently value the attentive service. It is a remarkable establishment in Cancun, Mexico.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Lance Myron King Melitta

Liked: Cleanliness, amenities, property conditions & facilities
Great stay good food
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Maureen Angulo y Samuel Wosk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. People very kind. Food excellent. Without hesitation my next trip to Cancun I will stay at Pyramid Hotel
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was verry nice
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Juan carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view of the ocean, Room very clean and the service is excellent.
Stayed 7 nights in Feb 2026
Verified review

2/10 Terrible

Tamari

Disliked: Cleanliness, amenities, property conditions & facilities
I’m not going second time, was ok but not great and enjoyed.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful! The food was great! And the pool was AMAZING!
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Hristina

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
old, pretty unkept, but friendly people and nice restaurants.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Vianney

Liked: Cleanliness, staff & service, amenities
Restaurants were well varies. We loved Cayeres our favorite. Gourmet food. Abram chef #1 in cacun. Waitress very friendly and hopefully. Room was clean . AC not cooling properly.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Olusegun

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

YESENIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Pools were great
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have lower the quality of the food and drinks . Was better in 2023
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
This place was way too big for us. Dining options were not explained very well and hard to find speciality restaurants. We could never find a spot by the pool! So sat on towels on beach. Never could find even a chair on beach either.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

kessandra

Liked: Cleanliness, staff & service, amenities
Excellent staff, everyone was helpful and friendly
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Jaime Tapia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not what we expected overall it was clean, pool areas where all nice too!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
José our server was amazing always
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good staff good food
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Staff should be friendly
Stayed 5 nights in Apr 2026