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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Governador Suite, Flex cancellation options
Room with view
969 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Family Room, 2 Bedrooms, Kids & Teens Free + Flex cancellation options
969 square feet
1 King Bed and 2 Double Beds
Room sleeps 4 guests
(up to 4 children)
Select dates to see price
Superior Deluxe Resort View, Kids & Teens Free + Flex cancellation options
484 square feet
1 King Bed 2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior Deluxe Ocean View, Kids & Teens Free + Flex cancellation options
Room with view
484 square feet
1 King Bed 2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Honeymoon Suite, Flex cancellation options
Room with view
484 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Luxury Ocean Front, Kids & Teens Free + Flex cancellation options
Room with view
484 square feet
1 King Bed 2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior Deluxe Garden View, Kids & Teens Free + Flex cancellation options
484 square feet
1 King Bed 2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
All-inclusive property with 4 restaurants and 2 outdoor pools

Popular property highlights

Free valet parking
Free WiFi
24-hour business center
Laundry facilities
Smoke-free property

With a stay at Moon Palace Nizuc - All Inclusive in Cancun, you'll be within a 15-minute drive of Costa Occidental de Isla Mujeres National Park and Xoximilco. This 4.5-star property is 12.2 mi (19.6 km) from Delfines Beach and 8 mi (12.8 km) from Ventura Park Cancun.

Make yourself at home in one of the 500 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this property include complimentary wireless Internet access and concierge services.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Hotel Amenities

Moon Palace Nizuc - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Moon Palace Nizuc - All Inclusive features a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's 4 bars/lounges. Wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center. This all-inclusive property also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.

Moon Palace Nizuc - All Inclusive is a smoke-free property.

  • Coffee/tea in common areas
  • Number of outdoor pools - 2
  • Elevator
  • Number of bars/lounges - 4
  • Full-service spa
  • 24-hour front desk
  • Beach umbrellas
  • Tours/ticket assistance
  • Coffee shop or café
  • Free self parking
  • Beach sun loungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Smoke-free property
  • Swimming pool
  • Children's pool
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 4
  • 24-hour business center
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 500
  • 24-hour fitness facilities
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German
  • Italian
  • Spanish
  • Portuguese

Parking

Free self parking , Free valet parking

Room Amenities

Moon Palace Nizuc - All Inclusive offers 500 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Pay movies
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Towels provided
  • Linens provided
  • Smart TV
  • Netflix

Where to Eat

Moon Palace Nizuc - All Inclusive has 4 restaurants on site.

24-hour room service is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Awe-Spa. Services include hot stone massages, sports massages, Swedish massages, and Thai massages.

The spa is open daily.

  • Hot stone massage
  • Sports massage
  • Swedish massage
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

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  • Moon Palace Nizuc All Inclusive
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We should mention

Pool access available from 8:00 AM to 7:00 PM.

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

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