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Hotel Riu Palace Peninsula - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

Aerial view
Creator video
Lobby sitting area
Exterior
7 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Tortuga Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

Junior Suite (U)

8.6 out of 10
Excellent
(368 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.4 out of 10
Very good
(351 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.6 out of 10
Excellent
(103 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(22 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (M)

9.8 out of 10
Exceptional
(10 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior, M)

7.0 out of 10
Good
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

9.4 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa - U)

9.0 out of 10
Wonderful
(36 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (SJMB / B2C)

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 434 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (SUMZ / B2C)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, L)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (Superior | C)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (C)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Jetted Tub (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (U)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • Sleeps 8
  • 1 Double Bed

Junior Suite (Villas, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (C)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (C)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Sea View (M)

8.0 out of 10
Very good
(1 review)
  • Sleeps 8
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 1 Double Bed

Junior Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (B2C-CA)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 8
  • 1 Double Bed

Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up,Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Suite (Villas, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (E)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (E)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (L)

  • Sleeps 8
  • 1 Double Bed

Junior Villa (Suite, Elite Clube, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed

Junior Villa (Suite,Swim up, Elite Club, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed

Villa (Suite, Elite Club, + 18 yrs, L)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (M)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Garden View (M)

  • Sleeps 8
  • 1 Double Bed

Junior Suite, Sea View (Superior, 2 rooms, +18yrs, M)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, +18 yrs M)

  • Sleeps 2
  • 1 Double Bed

Suite, Sea View (Elite Club, +18 yrs, M)

  • Sleeps 2
  • 1 Double Bed

Junior Villa (Suite, Elite Club, +18 yrs, M)

  • Sleeps 2
  • 1 Double Bed

Villa (Suite, Elite Club, +18 yrs, M)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Aerial view
Hotel Riu Caribe - All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.5 out of 5, Wonderful, 1,871 reviews
$278 nightly
The price is $341
May 11 - May 12
Total with taxes and fees
Hotel Riu Caribe - All Inclusive

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Palace Peninsula - All Inclusive is within a 10-minute walk of Langosta Beach and Tortuga Beach. .This all-inclusive property is 8.4 mi (13.5 km) from Delfines Beach and 4.2 mi (6.7 km) from La Isla Shopping Mall.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Langosta Beach - 8 min walk - 0.5 miles
  • Tortuga Beach - 9 min walk - 0.5 miles
  • Cancun Golf Club at Pok Ta Pok - 4 min drive - 1.6 miles
  • Playa Tortugas - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Lobby Bar - ‬7 min walk
  • ‪Breakfast - ‬4 min walk
  • ‪Las Olas - ‬6 min walk
  • ‪Swim-up Bar - ‬3 min walk
  • ‪The White Box Gastrobar - ‬15 min walk

About this property

Hotel Riu Palace Peninsula - All Inclusive

Hotel Riu Palace Peninsula - All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 562 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a health club, and a steam room. Additional amenities at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Las Olas, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Las Olas - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Isla Mujeres
  • Kabuki
  • Krystal
  • Las Olas
  • Tamales

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Art Deco architecture
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from April 6 2026 to July 25 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Spa
  • Hot tub
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3355 out of 5092 reviews
Rating 8 - Good. 946 out of 5092 reviews
Rating 6 - Okay. 404 out of 5092 reviews
Rating 4 - Poor. 160 out of 5092 reviews
Rating 2 - Terrible. 227 out of 5092 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

KHAYDAR

Disliked: Cleanliness, amenities
We were supposed to arrive between January 25th and January 30th. Because of a snowstorm in New York, we were unable to fly out of New York, as all flights were cancelled. However, they charged us $5,700. We don't know why. We have never stayed at this hotel and would not recommend it to anyone. There are scammers working here, and Expedia is also a scam company. We do not recommend booking through Expedia or this hotel. We called to get our money back, but they are not answering.
Stayed 5 nights in Jan 2026

10/10 Excellent

JOSHUA

Stayed 7 nights in Jan 2026

6/10 Okay

Andrea

Stayed 3 nights in Jan 2026

8/10 Good

Phyllis

Stayed 3 nights in Jan 2026

10/10 Excellent

Ilya

Stayed 4 nights in Jan 2026

6/10 Okay

Nigar D

Traveled with partner
Liked: Amenities, property conditions & facilities
Cleanliness of the room needs improvement. The curtains are molded.
Stayed 10 nights in Jan 2026

10/10 Excellent

Faizan Ummarbhai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room with a view. Amazing staff, very friendly and courteous.
Stayed 3 nights in Jan 2026

4/10 Poor

Marven

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I'll try to review this as objectively as I can, as maybe people in different situations might have a better experience. First, we traveled to this hotel as a family with 2 toddlers. There are absolutely no activities outside of the pool, other than a couple of hour arts/crafts place called "riuland" during the day. We traveled in January and the weather was pretty cool, the problem is the pools aren't heated. There are 3 main pools, 2 are absolutely ice cold, and the middle "heated" one is still cold. We were at this hotel for a full week and only used the pool for 2 of the days. Even those days we forced it and were shivering in the pool. The second main issue we had was with the food. At the end of the day we decided to go to an all inclusive so we can spend all day at the pool and eat a bunch of food. The pool was a no go, and the food was worse... My wife saw molding mushrooms in the breakfast omelet bar. The quality and taste of everything was just the lowest possible. Everything looks and feels rubbery. We tried out the individual restaurants and each one was worse than the last. The lobster in the steak restaurant feels like plastic and the butter is like watered down dirt, I kid you not. Our experience was so bad that we would Uber out of the hotel everyday to try and find some activity to do with the kids, and to eat out for all of our meals. We wasted a lot of money coming to this hotel and so far it doesn't seem like we will get any back.
Stayed 8 nights in Jan 2026

10/10 Excellent

RITA

Liked: Cleanliness, staff & service, amenities
Very nice hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Martha Georgina

Stayed 4 nights in Jan 2026

10/10 Excellent

Victor Louis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff were very helpful the room was clean and we had several choices for the food
Stayed 5 nights in Jan 2026

8/10 Good

hugo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es limpio, seguro, la comida es buena (8.5/10). Las politicas de cambio de titular si uno de nosotros no va son un poco estrictas. Los cuartos son muy buenos. La mayoria de los huespedes son extranjeros. No hay langosta en la STEAKHOUSE, el corte de carne es PESIMO en la STEAKHOUSE. El resto de los restaurantes es muy bueno. Realmente todas las actividades playeras fuera de camastros y kayak los tienes que subcontratar en SCUBA Caribe. No me agrado que un compañia de tours llamada MTS se autoproclamara como personal de expedia en el hotel y me llamara a mi cuarto para ofrecerme un traslado y tours.
Stayed 4 nights in Jan 2026

8/10 Good

Destan

Stayed 4 nights in Jan 2026

10/10 Excellent

fernando de

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing, direct access to the beach, the room was nice with a cute jacuzzi that we enjoyed, the staff was very nice they were the only workers that never asked for a tip which was a relief because everyone outside the hotel expected a tip. Only problem was lack of food options. They had like 5 restaurants but the menu for each was very small, barely any real options. But that’s common in all inclusive resorts so I can’t really put that on them. Other than that I did enjoy my stay. My stuff was not taken unlike what most people say about riu hotels. I loved my stay
Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amika was a wonderful front desk staff that immediately made us feel welcome, comfortable and upgraded our room for our babymoon! We had THE BEST experience here and are incredibly grateful we got to meet her and stay at such an amazing place in the villas. Having a jacuzzi in our room and the balcony was such an amazing bonus and definitely worth upgrading next time just for that. The entire resort was so clean and there was not a time we did not see staff making improvements or cleaning the entire stay. The food was incredible every day and had the best range of foods anyone in any mood could find something spectacular to enjoy.
Stayed 6 nights in Jan 2026

8/10 Good

Kristy Ann

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience.... friendly and accommodating staff!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms, Staff and Ammenties were top notch. Will definatly stay there again. Thanks again to JR at the front desk. Went above and beyond to make our first time staying at the RIU a great one!!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio de personal, la comida excelente y variada, y las instalaciones estaban impecables
Stayed 4 nights in Jan 2026

8/10 Good

NAIM

Stayed 7 nights in Jan 2026

10/10 Excellent

ORDEL

Liked: Cleanliness, amenities, property conditions & facilities
I was very pleased with the room, staff and atmosphere!
Stayed 5 nights in Jan 2026

8/10 Good

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent restaurants and buffet were very good. Entertainment wasn't all that good riu party's were great. The rooms were dated and the food served by the pool wasn't any good
Stayed 5 nights in Jan 2026

8/10 Good

Carla Wieth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2026

8/10 Good

Simona

Traveled with family
The hotel it’s ok, the rooms pretty dated, you feel like you’re going back to the 80’. The staff was very nice and helpful, very good customer service. The pool is nice , very big pools but it does smelled like sewer. The beach is nice .
Stayed 5 nights in Jan 2026

2/10 Terrible

cameron

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible rooms
Stayed 6 nights in Jan 2026

10/10 Excellent

Benigna, Chicago

Stayed 6 nights in Jan 2026