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CheapTickets Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type Options Nightly price Book
King (with Sofa Bed)
483 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Other room types
Ocean View King (with Sofa Bed)
Room with view
483 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Swim Up Double
483 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Turquoize Ocean Front Master Double
Room with view
694 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Turquoize Sky Swim Up Ocean Front Master Double
694 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Resort View King (with Sofa Bed)
483 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Double
483 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Ocean View Double
Room with view
483 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Ocean Front Pyramid Suite (with Sofa Bed)
Room with view
1316 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Turquoize Sky Swim Up Ocean Front Master King
Room with view
695 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Club Ocean Front Double
Room with view
463 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Club Ocean Front King
Room with view
463 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Resort View Double
483 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Ocean Front King (with Sofa Bed)
Room with view
483 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Dolphin View Master King (with Sofa Bed)
598 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Dolphin View Master Double
598 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Swim Up King (with Sofa Bed)
483 square feet
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
Select dates to see price
Turquoize Ocean Front Master King
Room with view
694 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Club Ocean Front Corner Suite
Room with view
1087 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Turquoize Sky Ocean Front Master Double
Room with view
694 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Turquoize Sky Ocean Front Master King
Room with view
695 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Ocean Front Double
Room with view
483 square feet
2 Double Beds
Room sleeps 4 guests
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 3 outdoor swimming pools

Popular property highlights

Free valet parking
Free WiFi
Business center
Laundry facilities
Babysitting or childcare (surcharge)

With a stay at Hyatt Ziva Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This 4.5-star property is 0.2 mi (0.3 km) from Forum Beach and 0.5 mi (0.9 km) from Chac Mool Beach.

Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 24 March 2020 to 30 June 2020 (dates subject to change).

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

  • All available beverages included
  • Taxes included
  • 24-hour room service
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Onsite live performances included
  • All food and beverages included

Hotel Amenities

Hyatt Ziva Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hyatt Ziva Cancun - All Inclusive features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This all-inclusive property also offers a children's pool, a rooftop terrace, and a complimentary children's club. Onsite valet parking is complimentary.

Hyatt Ziva Cancun - All Inclusive has designated areas for smoking.

  • Number of outdoor pools - 3
  • Elevator
  • Rooftop terrace
  • Number of bars/lounges - 7
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Area shuttle (surcharge)
  • Luggage storage
  • Hair salon
  • Number of restaurants - 8
  • Concierge services
  • Designated smoking areas
  • Outdoor tennis court
  • Laundry facilities
  • Total number of rooms - 547
  • 24-hour fitness facilities
  • One meeting room
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free valet parking

Room Amenities

Hyatt Ziva Cancun - All Inclusive offers 547 accommodations with free minibar items and espresso makers. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • LED TV
  • Daily housekeeping
  • Blackout drapes/curtains
  • Phone
  • Turndown service
  • Free bottled water
  • Linens provided
  • Private bathroom
  • In-room climate control (air conditioning)
  • Bathrobes
  • Rainfall showerhead
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Iron/ironing board
  • Eco-friendly toiletries
  • Premium bedding
  • In-room safe
  • Number of bathrooms - 1
  • Shower only
  • Minibar (stocked, free items)
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (free)

Where to Eat

Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

La Bastille - This restaurant specializes in French cuisine and serves dinner only.

El Mercado - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Breeze Grill - This steakhouse serves breakfast, lunch, and dinner.

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Late night fare is available from 24-hour room service.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Basketball on site

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 19
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Only service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Hotel Names

  • Hyatt Ziva Cancun All Inclusive
  • Hyatt Ziva Cancun
  • Hyatt Ziva Cancun All Inclusive All-inclusive property
  • Hyatt Ziva
  • Hyatt Ziva Cancun - All Inclusive Cancun
  • Hyatt Ziva Cancun - All Inclusive All-inclusive property
  • Hyatt Ziva Cancun - All Inclusive All-inclusive property Cancun

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Globe
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