Compare Ski Resorts & Hotels in Canandaigua

"I didn't like the place at all and actually checked out within an hour of checking in. I was told by expedia that I would get a refund but didn't receive one. I was assigned a room on the second floor but there was no elevator. Access doors locks were not working and the door was catching. I also saw a lot of random workmen going in and out of the hotel and hallways which made us feel unsafe. The room was smaller than I originally booked. The bathroom flush kept going on its own and the sink and the WC cistern were wet."

"I arrived at 430 to be told my room wasn’t ready. I had to wait an hour for my room. I have an 11 month old baby and if my family wasn’t there I would’ve been left to wait in the lobby. When asked how they could compensate I was told there was nothing they could do for me. My room was 2.5 hours late. They didn’t even apologize."

"Nice place. "

"Excellent hotel, highly recomended"

"Great place. Had a weekend getaway here, and highly recommend. Dinner at Rose Tavern, while lovely spot, really didn't impress us with the menu. However, the breakfast, via room service, was outstanding! Great heated pool & hot tub!"

"Room was extremely clean and cozy."