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The Lake House on Canandaigua

4.5 star property

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Photo gallery for The Lake House on Canandaigua

Couples treatment rooms, sauna, hot stone massages, deep-tissue massages
Property preview
Outdoor pool, cabanas (surcharge), pool umbrellas
Exterior
Kayaking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$352
$310 nightly
$352 total
Total with taxes and fees
Jan 28 - Jan 29

Explore the area

View in a map
770 South Main Street, Canandaigua, NY, 14424
  • Place, Canandaigua Lake
    ‪1 min walk‬
  • Place, Canandaigua Lake State Marine Park
    ‪3 min walk‬
  • Place, Kershaw Park
    ‪3 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪37 min drive‬

Room options

View all photos for Cottage, 1 King Bed - ADA

In-room safe, desk, laptop workspace, blackout drapes

Cottage, 1 King Bed - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds - ADA

In-room safe, desk, laptop workspace, blackout drapes

Cottage, 2 Queen Beds - ADA

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Woods) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Woods) - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Lake) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (Lake) - ADA

  • 360 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Town)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Town) - ADA

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Town) - ADA

  • 432 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite (Bridal)

In-room safe, desk, laptop workspace, blackout drapes

Suite (Bridal)

  • 574 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite (Dressing)

In-room safe, desk, laptop workspace, blackout drapes

Suite (Dressing)

  • 574 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 355 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Cottage)

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds (Cottage)

  • 360 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 360 sq ft
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Woods)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Woods)

9.8 out of 10
Exceptional
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Woods)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Woods)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (Lake)

9.0 out of 10
Wonderful
(7 reviews)
  • 360 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds (Lake)

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds (Lake)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (Lake)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Town)

9.8 out of 10
Exceptional
(11 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds (Town)

In-room safe, desk, laptop workspace, blackout drapes

Room, Multiple Beds (Town)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 2 Queen Beds (Town)

Room, 2 Queen Beds (Town) | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (Town)

9.4 out of 10
Exceptional
(10 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $148
Jan 28 - Jan 29
Total with taxes and fees
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About the neighborhood

Canandaigua

With a stay at The Lake House on Canandaigua, you'll be centrally located in Canandaigua, just a 5-minute walk from Canandaigua Lake State Marine Park and 5 minutes by foot from Kershaw Park. .This luxury hotel is 0.1 mi (0.1 km) from Canandaigua Lake and 0.3 mi (0.5 km) from Canandaigua City Pier.

What's nearby

  • Canandaigua Lake - 1 min walk - 0.1 miles
  • Canandaigua Lake State Marine Park - 3 min walk - 0.2 miles
  • Kershaw Park - 3 min walk - 0.2 miles
  • Canandaigua City Pier - 5 min walk - 0.3 miles
  • Roseland Waterpark - 20 min walk - 1.1 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 41 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪Wendy's - ‬11 min walk
  • ‪Fire On The Lake - ‬11 min walk

About this property

The Lake House on Canandaigua

Luxury hotel with 2 restaurants and a full-service spa
The Lake House on Canandaigua offers 124 accommodations with espresso makers and safes. 55-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 124 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy local cuisine at Rose Tavern, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Canandaigua? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 4 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Rose Tavern - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Sand Bar - This bar specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Library Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 mi
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Library Bar
  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Books
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Pedal boat
  • Pilates classes
  • Private wine tours
  • Sailing
  • Ski lift privileges
  • Ski passes
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Yoga classes

Family friendly

  • Children's games
  • Fenced pool
  • Free area shuttle
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 150.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 346 out of 441 reviews
Rating 8 - Good. 56 out of 441 reviews
Rating 6 - Okay. 24 out of 441 reviews
Rating 4 - Poor. 6 out of 441 reviews
Rating 2 - Terrible. 9 out of 441 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025

10/10 Excellent

Shannon

Traveled with partner
Everything about the Lakehouse is exceptional! The staff is warm and welcoming and friendly! We will be going back soon!
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeremy Wayne, TORONTO

Stayed 1 night in Sep 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeanette

Stayed 1 night in Oct 2025

10/10 Excellent

Aleta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Yury

Stayed 4 nights in Oct 2025

10/10 Excellent

Valerie, Gresham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a luxurious stay with beautiful scenery and fun options but it felt slightly overpriced on everything offered without any complimentary offerings so need funds to enjoy the stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lake House has left nothing to chance! The rooms are so well appointed and the lake view balconies complete with Adirondack chairs invite you to relax. Love the open lobby, versatile library for coffee or cocktails. The restaurants are delicious and the service is impeccable. Don’t miss the charm of the evening s’mores at the fire pit. Oh and the seasonal plantings are exquisite. A wonderful relaxing weekend getaway. Thank you LH. We’ll return❤️
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Friendly staff. Could use some hooks to hang towels/robes/wet bathing suits
Stayed 3 nights in Aug 2025

2/10 Terrible

Klaus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
During our stay there were 3 events causing a lot of noise late into the night (until almost midnight). The staff was unable to deal with crowds telling us they paid for it - like we didn't pay for our three rooms. No apologies or we are sorry. Nothing! We won't stay here again!
Stayed 3 nights in Sep 2025

10/10 Excellent

corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Meghan

Stayed 1 night in Sep 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fantastic in every way. Very highly recommend
Stayed 2 nights in Sep 2025

4/10 Poor

Ian

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Robert, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were amazing. The place has a lot to offer. Unfortunately the rooms are not sound proof at all. Maybe because there are no carpets, but we could hear our neighbors from next door and above us. Chairs being slid on floors, dogs barking, people talking loud and walking with hard steps above us. Not a good sleeping experience at all. I mentioned this in a survey by the resort and they didn’t even respond. Go there for the day but don’t stay the night.
Stayed 1 night in Sep 2025

10/10 Excellent

John, Ithaca

Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Stayed 1 night in Sep 2025

2/10 Terrible

Howard

Stayed 3 nights in Sep 2025