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The Lake House on Canandaigua

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Photo gallery for The Lake House on Canandaigua

A spa area with wooden tubs, a lounge chair, and a building with a balcony overlooking a lake.
A waterfront hotel with a pool area, lounge chairs, and paddleboards docked at the pier.
A spacious living room with a high ceiling, a central sofa, and multiple green armchairs.
A poolside area with lounge chairs and umbrellas, overlooking a body of water.
A resort with a swimming pool, outdoor seating, and a dock with boats.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $410
$361 nightly
$410 total
Total with taxes and fees
Sep 9 - Sep 10

Explore the area

View in a map
770 South Main Street, Canandaigua, NY, 14424
  • Place, Canandaigua Lake
    ‪1 min walk‬
  • Place, Canandaigua Lake State Marine Park
    ‪3 min walk‬
  • Place, Kershaw Park
    ‪3 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪54 min drive‬

Room options

View all photos for Cottage, 1 King Bed - ADA

A four-poster bed with a wooden frame and white bedding, two wooden chairs, a small table, and a black rug in a bright room with white walls and a door.

Cottage, 1 King Bed - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • Canal view
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cottage, 2 Queen Beds - ADA

A hotel room with two beds, a wooden floor, a small table, and a window with a view of a building.

Cottage, 2 Queen Beds - ADA

10.0 out of 10
Exceptional
(2 reviews)
  • Canal view
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (Woods) - ADA

A hotel room with two beds, a wardrobe, a mirror, a lamp, and a coat rack.

Room, 2 Queen Beds (Woods) - ADA

10.0 out of 10
Exceptional
(3 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds (Lake) - ADA

A hotel room with two beds, a wooden floor, a small table, and a window with a view of a building.

Premium Room, 2 Queen Beds (Lake) - ADA

  • Lake view
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, ADA

A four-poster bed with a canopy, bedside tables with lamps, a bedside shelf, a wardrobe, and a suitcase on a chair.

Room, 1 King Bed, ADA

7.0 out of 10
Good
(8 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds (Town) - ADA

A hallway leading to a bedroom with a bed, bedside table, and a rug.

Suite, Multiple Beds (Town) - ADA

  • 432 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite (Bridal)

A hallway with a patterned rug, a white sofa, and a door leading to a room with a window.

Suite (Bridal)

  • Canal view
  • 574 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite (Dressing)

A hallway leading to a bedroom with a bed, bedside table, and a rug.

Suite (Dressing)

  • Canal view
  • 574 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A four-poster bed with a wooden frame, a bedside table with a lamp, a chair, and a desk with a lamp.

Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Canal view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds (Cottage)

A hallway leading to a bedroom with a bed, bedside table, and a rug.

Room, Multiple Beds (Cottage)

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a wooden floor, a small table, and a window with a view of a building.

Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Canal view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Woods)

A four-poster bed with a wooden frame and white bedding, two wooden chairs, a small table, and a black rug in a bright room with white walls and a door.

Room, 1 King Bed (Woods)

9.8 out of 10
Exceptional
(10 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Woods)

A hotel room with two beds, a wardrobe, a mirror, a lamp, and a coat rack.

Room, 2 Queen Beds (Woods)

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Lake)

A four-poster bed with a canopy, bedside tables with lamps, a bedside shelf, a wardrobe, and a suitcase on a chair.

Premium Room, 1 King Bed (Lake)

9.2 out of 10
Wonderful
(9 reviews)
  • Lake view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Multiple Beds (Lake)

A hallway leading to a bedroom with a bed, bedside table, and a rug.

Premium Room, Multiple Beds (Lake)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds (Lake)

A hotel room with two beds, a wooden floor, a small table, and a window with a view of a building.

Premium Room, 2 Queen Beds (Lake)

8.0 out of 10
Very good
(4 reviews)
  • Lake view
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Town)

A four-poster bed with a canopy, bedside tables with lamps, a bedside shelf, a wardrobe, and a suitcase on a chair.

Room, 1 King Bed (Town)

9.8 out of 10
Exceptional
(16 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds (Town)

A hallway leading to a bedroom with a bed, bedside table, and a rug.

Room, Multiple Beds (Town)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Town)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds (Town)

9.6 out of 10
Exceptional
(11 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

View all photos for ADA Standard King

In-room safe, desk, laptop workspace, blackout drapes

ADA Standard King

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Canandaigua

With a stay at The Lake House on Canandaigua, you'll be centrally located in Canandaigua, steps from Canandaigua Lake and a short 5-minute drive from CMAC Performing Arts Center. .This luxury hotel is 0.2 mi (0.4 km) from Kershaw Park and 0.3 mi (0.5 km) from Canandaigua City Pier.

What's nearby

  • Canandaigua Lake - 1 min walk - 0.1 miles
  • Canandaigua Lake State Marine Park - 3 min walk - 0.2 miles
  • Kershaw Park - 3 min walk - 0.2 miles
  • Canandaigua City Pier - 6 min walk - 0.4 miles
  • Roseland Waterpark - 4 min drive - 1.4 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 46 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Dunkin' - ‬20 min walk
  • ‪Applebee's Grill + Bar - ‬5 min drive
  • ‪Patty's Place - ‬2 min drive

About this property

The Lake House on Canandaigua

The Lake House on Canandaigua offers 124 accommodations with espresso makers and safes. 55-inch Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 124 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy local cuisine at Rose Tavern, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Canandaigua? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 4 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Rose Tavern - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Sand Bar - This bar specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Library Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 mi
  • Free beach shuttle
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Library Bar
  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Bicycle storage
  • Boat and paddles
  • Boat tours
  • Books
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Paddleboard
  • Pedal boat
  • Pilates classes
  • Private wine tours
  • Sailing
  • Ski lift privileges
  • Ski passes
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Yoga classes

Family friendly

  • Children's games
  • Fenced pool
  • Free area shuttle
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 150.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 434 out of 550 reviews
Rating 8 - Good. 68 out of 550 reviews
Rating 6 - Okay. 29 out of 550 reviews
Rating 4 - Poor. 8 out of 550 reviews
Rating 2 - Terrible. 11 out of 550 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, lovely property right on the lakes.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest properties with excellent staff I have ever had the pleasure to experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent rooms, and beautiful property!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated comfortable room huge shower friendly staff amazing property
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tara

The lake house was peaceful and beautiful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from room was beautiful. Dinner at sand bar was good. Trivia night was very fun. Thank you for a great staycation.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!! The food, room views, pool looking at the lake! Walkable into town, boat rides on the lake, sauna that looks at the lake is a very nice design. They have a shuttle if you need one- that I didn’t use but seen it used often. Definitely will be back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in, staff was very courteous and professional. The room was very well stocked . We only stayed one night and did not get to use the amenities. Grounds were lovely.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the lake house. We’ve already booked our return trip in August to fully immerse ourselves in the summer experience and all its delightful offerings. The staff and customer service there were exceptional, providing us with an unparalleled and memorable stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Had a weekend getaway here, and highly recommend. Dinner at Rose Tavern, while lovely spot, really didn't impress us with the menu. However, the breakfast, via room service, was outstanding! Great heated pool & hot tub!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ask for a room with a view on the lake!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shweta

Liked: Cleanliness, amenities, property conditions & facilities
Great place. The rooms were clean, staff was great. Loved the spa and the sauna.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Rhonda

Everything was amazing!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jean B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views, great hot tub, modern light filled room with large shower, pleasant staff. However, they didn’t respond for our request for 2 more robes. Also, a coffee station in the lobby of the large building of cottages where we stayed would have been nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! My new favorite place!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was the best. My wife needed an Emory board and they went to the store and brought it to her. Above and beyond service.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean and very comfortable hotel .Good responsive service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
From the location, to the service, to the room, everything was exceptional. The attention to detail is amazing. My husband and I will definitely be back.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent grounds, great food at the restaurant. Beautiful rooms and view
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Wonderful overnight getaway! Beautiful resort with a lot of amenities. Lovely. Rooms are beautiful and very clean!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful comfortable room with view of the woods and lake outlet
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel,staff and restaurants very nice!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at the Lakehouse! The whole experience was top notch and even with a slight mix up, they went above and beyond to ensure we were taken care of. It was a surprise stay for my wife's birthday. I reserved dinner at the restaurant in the hotel, Rose Tavern. The service and food was amazing! The front desk service was tremendous. I run a small business and I know what it takes to serve customers at a high standard. The Lakehouse on Canandaigua Lake will be an expierience and stay to remember! Thank you for making my wifes stay so special!
Stayed 1 night in Apr 2026