Compare Hotels with Room Service in Canandaigua

"Staff was great. Breakfast was very good. However, our room was not what it should have been for the price charged. King suite but entry light did not work, light in the sitting area did not work, bathroom sink took forever to drain, spider in the tub and hair on the floor. Would not stay there again."

"The reason I rated my stay so low was that on two of the five nights, there were very noisy people in neighboring rooms. On one night, a couple was having a fight that included screaming, yelling, and crying. It also sounded like there was physical roughness. It lasted about 20 minutes and made it difficult to sleep for a lot longer than that. The next night there was a loud group of people an about 3am that sounded drunk. Lots of swearing and laughing and some singing. This lasted about 30 minutes. I did not know what I should do. Maybe I’ll should have called the front desk, but I didn’t. Everything was fine on the other days."

"very convenient"

"Clean room, great amenities, nice atmosphere. Some spaces looked to be forgotten about or should be in renovation but weren't high on the list. Retrofits of HVAC in rooms was interesting and looked unfinished."

"Wonderful place to stay! Very clean! "

"The night manager was wonderful and very responsive. She personally came to remedy the problem. Here is what happened...We checked in late to our room and unfortunately, housekeeping didn't clean our room. When my son was getting ready to go to sleep, he noticed the sheets were soiled. We also noticed that used towels were still hanging from the hooks."