Compare Hotels with Suites in Winter Haven

"Lo recomendaría estamos pensando alquilar de nuevo con mi familia y amigos"

"Great time! Staff was extremely helpful. "

"I was very disappointed with my stay at this hotel. The room itself was poorly designed and had an uncomfortable, unsettling atmosphere. It is rare that I feel like I am staying in a room that genuinely feels unpleasant, but that was the case here. The bed was also uncomfortable, which made the stay even worse. The most serious issue, however, was a major security concern. After a long day, my spouse and I returned to our room and found that our hotel room door had been left open. A staff member had entered the room to replace toiletries and apparently forgot to close the door afterward. All of our belongings were inside, including our work laptops and other personal items. This was extremely upsetting and made us feel unsafe. When I raised the issue with the manager, I was offered a free night to use in the future. I explained that I would not feel comfortable staying at this hotel again because I no longer trusted that my belongings or room would be secure. The manager then said they would help me pursue a partial refund. However, it has now been four days, and I still have not received any follow-up or update from the company. Overall, the experience was disappointing, uncomfortable, and concerning from a safety standpoint. I would not stay here again and would caution others to carefully consider the security issues before booking."

"very clean"

"Good"

"As soon as I walked in to my room, I called the front desk. I requested that Sean someone to place the two very heavy closet doors back in their tracks so we can use the closet. They never sent anyone. We had to hang our clothes around the room. Some areas in the walkways had missing stone work. Place is nice, but not Paradise at all. Shame"