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Hotel Indigo West Chester - Downtown by IHG

Property class: 4

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Photo gallery for Hotel Indigo West Chester - Downtown by IHG

A bar area with a wooden bar, stools, and a wall with illuminated numbers.
Creator video - submitted by The Design Tourist
A hotel lobby with a reception desk, a large wooden display case with snacks and beverages, and a blue carpet with the hotel's name.
A spacious restaurant with high ceilings, exposed ductwork, and large windows. Tables and chairs are arranged for dining.
A cozy living room with a brown leather sofa, a round coffee table, and orange chairs.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services
  • Bar
The current price is $165
$149 nightly
$165 total
Total with taxes and fees
Nov 22 - Nov 23

Explore the area

View in a map
39 E.Gay Street., West Chester, PA, 19380
  • Place, Chester County Historical Society
    ‪2 min walk‬
  • Place, Marshall Square
    ‪8 min walk‬
  • Place, West Chester University of Pennsylvania
    ‪9 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a nightstand, and a lamp.

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

A modern bathroom with a large mirror, white marble sink, black vanity, white toilet, and a towel rack.

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 444 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A modern bathroom with a white sink, a toilet, a shower with a white curtain, and a mirror with a black frame.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 443 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

A hotel room with a bed, a desk with a chair, a television, and a dining area in the background.

Suite, 1 King Bed, Corner

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

A hotel room with a grey sofa, a round side table, a bed with white bedding, and a large window with sheer curtains.

Standard Room, Multiple Beds, Accessible (Communications)

  • 475 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Corner

A hotel room with two beds, a desk, a TV, and a sofa.

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 465 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

A hotel room with two beds, a desk, a chair, a lamp, and a TV.

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 545 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

A hotel room with a bed, a sofa, a chair, a small table, and a window with curtains.

Standard Room, Multiple Beds

  • 460 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 565 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Premium Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

A teal wardrobe with a mirrored section, a television mounted on the wall, and a desk with a lamp.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

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Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

West Chester

With a stay at Hotel Indigo West Chester - Downtown by IHG in West Chester, you'll be within a 15-minute walk of West Chester University of Pennsylvania and Chester County Historical Society. .This hotel is 9.3 mi (15 km) from Longwood Gardens and 0.4 mi (0.6 km) from Barclay Grounds.

What's nearby

  • Chester County Historical Society - 2 min walk - 0.1 miles
  • Barclay Grounds - 6 min walk - 0.4 miles
  • Marshall Square - 8 min walk - 0.5 miles
  • West Chester University of Pennsylvania - 9 min walk - 0.5 miles
  • Everhart Park - 11 min walk - 0.6 miles

Getting around

  • Exton Whitford Station - 11 min drive
  • Wilmington, DE (ILG-New Castle) - 48 min drive

Restaurants

  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪Barnaby's - ‬4 min walk
  • ‪Sedona Taphouse West Chester - ‬4 min walk
  • ‪Más Mexicali Cantina - ‬2 min walk
  • ‪LaScala's FIRE West Chester - ‬3 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Hotel Indigo West Chester - Downtown by IHG offers 108 accommodations. This West Chester hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 108 guestrooms. Complimentary wireless internet access is available to keep you connected.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
For dinner or brunch, stop by WC Seafood Kitchen, a restaurant that specializes in seafood. You can also grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.
WC Seafood Kitchen - This seafood restaurant specializes in seafood and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room 109 Speakeasy - Onsite cocktail bar. Open daily.
Corner Cafe - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 10 miles (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Cafe
  • Room 109 Speakeasy
  • WC Seafood Kitchen

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Offsite parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 183 out of 214 reviews
Rating 8 - Good. 19 out of 214 reviews
Rating 6 - Okay. 6 out of 214 reviews
Rating 4 - Poor. 2 out of 214 reviews
Rating 2 - Terrible. 4 out of 214 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome super cute place to stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place! Really enjoyed our stay here!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and housekeeping staff were excellent! I love staying at this hotel! It is beautiful, clean, and in a great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with an amazing restaurant
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The front desk people are warm and friendly, the hotel is gorgeous and well located. We walked to everything! We will definitely stay here again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience would stay here again. The customer service is top notch hotel was clean nothing but positive reviews. Kudos to this team and hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 2 years old and is located in a very convenient location that is with walking distance to many restaurants. The food in the restaurant was delicious and there is even a speakeasy in the basement!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to every thing. Staff was great. However restaurant staff were full of themselves
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room, and very comfortable bed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, nicely appointed rooms - beautiful restaurant and conveniently located in the center of town. Staff waa very warm, friendly and so helpful!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The location is so close to everything you can park and walk anywhere. The hotel itself if impeccably clean and stylish and the staff is so nice and friendly. The rooms are quiet and very comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, comfortable and great front desk staff,
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 star hotel. Restaurants bar on site. Wonderful staff. Updated modern rooms.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a great downtown.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't say enough good things about this place. Everything was spotless, thoughtfully designed, and made for a comfortable stay. The location is perfect—safe, walkable, and surrounded by great dining and shopping options. The in-house seafood restaurant was a standout and easily one of the highlights of our visit. Parking was convenient and close by, and we loved that the hotel is dog-friendly, making it even more welcoming. We loved every single one of the staff. Everyone was kind and warm (shoutout to Clarifer and Josh!). We didn't get the chance to check out the speakeasy, but that's just one more reason to come back. We would definitely stay here again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Great hotel! Clean, great location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel staff were amazing. Easy check in/ out. Restaurant was fine. A little slow d3pite not being terribly busy.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location , restaurant and decor upscale and warm. Staff really stood out! Management is doing a great job:)
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel and stff
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Excellent hotel. The on-site restaurant is superb.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the indigo theme
Stayed 1 night in Apr 2026