- Liked: Staff & service
- Disliked: Amenities, property conditions & facilities
A LOT of work to be done at this Hostel. While the staff was friendly and helpful, the absence of amenities like a stove are key to have a successful hostel. There's a code to enter the property and all the rooms do not have a key or access code. There were several instances where other guests would enter my room by mistake. The upstairs rooms, there was only one bathroom and sometimes I would have to wait for half an hour to use the restroom. As a regular hostel attendee, I've never seen locals using an hostel but whilst I stayed there, my room was regularly frequented by locals. To get around the city, there's a free tram that takes you directly to the Union Station but I didn't feel safe to walk at night in that part of town. Although Comfort Zone has the best rates as a hotel in the city, do yourself a favor and get a hostel elsewhere.