Compare Cheap Hotels in Vile Parle Maharashtra

"I had to extend my stay by two days due to flight cancellations caused by the Iran War. I mistakenly hit the extend button three times for the same reservation. It was clear to all that a single person would not make three reservations for the same days. Anyway, the hotel refused to refund the mistaken and duplicated reservations. Therefore, I cannot recommend this hotel, which clearly does not value its customers. I will never stay there again or at any hotel owned or operated by this conglomerate."

"Pathethic experience. Hotel entrance road full of GIANT POTHOLES!! Lobby area full of mosquitoes !! Dinner experience at the hotel restaurant was a nightmare. Had a mosquito floating in my wife’s mocktail drink, we returned it and they still had the audacity to bill it !! The one appetizer we ordered took 52 minutes to prepare !! Our room bedsheet had big ant on checkout morning !! Which I showed the video proof !!ALSO IT TOOK OVER 4 hours and 3 phone calls to get ONE TOWEL since the room had ONLY ONE TOWEL !! Upon checkout when I mentioned all these above issues….ALL I GOT WAS..”We are very sorry”…..I WILL STRONGLY ADVISE TO STAY AWAY FROM THIS DUMP that they call a Hotel !!"

"I don’t like the location as too much traffic and when I called Uber, the Uber drivers gets confused and they go to Terminal 1, Mumbai to pick up rather than Taj Santacruz EVEN THOUGH I put pick up location as Taj Santacruz. Also, the WiFi at this Taj is terrible and disconnects every 30 seconds!! I have stayed only at Taj while traveling to Mumbai and have stayed at The Taj palace hotel in Colaba and also at Taj LandsEnd in Bandra and both properties are awesome. I will not stay at Taj Santacruz again ever. Very mediocre experience which I don’t expect from Taj hotels. "

"Not at all clean room even washroom was the worst part of it"

"Few issues: 1. If we book via Expedia, we lose from privileges like a) No free Shuttle from airport b) No free Breakfast But it is not mentioned in Expedia app when we book. 2. The room had some snacks like Chips, Kit-Kat, Nuts. But we missed a hidden note on the side that said, it will all be charged. "

"A great hotel for a Airport Stopover or Business Meeting. Rooms are clean and well equipped. Staff are super friendly. They even packed a takeaway breakfast because i had a early morning train to catch."