Compare Cheap Hotels in Thunder Bay

"I wasn’t given any information on check in regarding on site services like lounge or breakfast, nor was I given any information on how to access wifi. The clerk mentioned I had booked through Expedia and I believe because of that I was given a sub standard room. There were no lamps, and only tiny night lights beside the beds. There was no arm chair or love seat to sit on, only a chair at a desk with no phone outlet to charge my phone. There was no clock in the room either. This is just a guess but I think those guests deemed as “less than” are given less than desirable rooms. Booking through Expedia shouldn’t make a difference in how I am treated as a guest. "

"Breakfast was really bad. Old yesterday's potato and waffles. Poor menu and poor quality"

"Completely misrepresents the rooms. The photos that you think you are booking is NOT what you get. We booked the jacuzzi suite. When we got to the room it was a very old room - no jacuzzi. When we asked about it they said 'all our jacuzzi rooms are under reno so we put you in a different room'. I told them that we booked that specifically for the jacuzzi and that they shouldn't have offered it if they didn't have it. We asked for a downgrade in a room for less, and they said they would downgrade us - but no refund. It was stay or leave. Nothing given as a refund, no comp for restaurant, no sorry. If you look at the photos, they definitely have renovated suites but we were put in a super disgusting suite. If we weren't short on time and needing to work we would have moved hotels but it wasn't possible. There was a mouse running along the floorboard, there was stains all over the couch and bed, tons of dust on the fan, broken dresser, disgusting stuff on the floor. Do NOT go there."

"Breakfast great! "

"The shower pressure wasn’t very good"

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