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Superior Inn Hotel and Conference Centre Thunder Bay

Property class: 3

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Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Hallway
Bar (on property)
Breakfast area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • Place, Thunder Bay Regional Health Sciences Centre
    ‪7 min drive‬
  • Place, Redwood Park
    ‪8 min drive‬
  • Place, Intercity Shopping Centre
    ‪8 min drive‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

7.8 out of 10
Good
(35 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 285 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Business Room, Multiple Beds

7.2 out of 10
Good
(34 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

7.4 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

7.2 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Thunder Bay

With a stay at Superior Inn Hotel and Conference Centre Thunder Bay in Thunder Bay, you'll be near the airport, within a 5-minute drive of Lake Superior and International Friendship Garden. .This family-friendly hotel is 1.8 mi (2.8 km) from Redwood Park and 2.1 mi (3.4 km) from St. Paul's Anglican Church.

What's nearby

  • Lakehead University - 7 min drive - 4.8 miles
  • Thunder Bay Regional Health Sciences Centre - 7 min drive - 5.1 miles
  • Redwood Park - 8 min drive - 4.4 miles
  • Intercity Shopping Centre - 8 min drive - 5.1 miles
  • Fort William Historical Park - 11 min drive - 6.0 miles

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Tim Hortons - ‬3 min drive
  • ‪Burger King - ‬15 min walk
  • ‪Nomad - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 181 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a hot tub. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Lake and Spruce, a family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Thunder Bay? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (15,070 square feet of space)
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 85.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday and Tuesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 85.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 339 out of 1149 reviews
Rating 8 - Good. 269 out of 1149 reviews
Rating 6 - Okay. 231 out of 1149 reviews
Rating 4 - Poor. 142 out of 1149 reviews
Rating 2 - Terrible. 168 out of 1149 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Kayli

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very hot 35+ and old, otherwise no sound, slept well, had window open prior to bed to cool down the room.
Stayed 1 night in Jan 2026

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only reason we booked the Superior Inn was so our three children could use the pool and water slide. We were never informed during booking or at check-in that the pool was closed for maintenance, which was extremely disappointing. Upon arrival, the lobby was chaotic, with over 30 unsupervised children running around and playing floor hockey. After entering our room, the experience quickly got worse. The bathtub faucet was leaking from the wall, with visible mold around the tub. The room was very dirty — we found hair on the bed, bathroom walls, inside the fridge, and on the coffee maker. The carpets were filthy and covered in sticky stains. Later, my son and I went to get ice and encountered multiple intoxicated guests in the hallway, including one vomiting on the floor. Throughout the night, drunk guests knocked on our door at 3 a.m. and 5 a.m., doors slammed constantly, and loud music played nearby, making sleep impossible. We booked two nights but left the next day because we felt uncomfortable and unsafe. When we spoke to the front desk, we were told we should have called ahead to see if there was a hockey tournament, as this behavior “happens all the time.” No apology or compensation was offered. This was the worst hotel stay I have ever experienced, and I would not recommend this hotel to anyone, especially families.
Stayed 2 nights in Jan 2026

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, great food and a free shuttle service
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

john

Stayed 2 nights in Jan 2026

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room cleanliness and front desk staff
Stayed 1 night in Jan 2026

8/10 Good

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Jerica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2025

4/10 Poor

David

Stayed 1 night in Jan 2026

10/10 Excellent

January

Stayed 2 nights in Jan 2026

10/10 Excellent

James, Stoney Creek

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and welcoming.
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
We were not impressed with the fire alarm going off at 2:30amish and didn't shut off for about 15-20 min. Of course we were all awake and had difficulty getting back to sleep. I tried calling the front desk to see what was happening but could not get an answer.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities
Great place to stay while in the airport area. Clean rooms, friendly staff Great food and a free shuttle service.
Stayed 1 night in Jan 2026

10/10 Excellent

Naomi, Thunder Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room, clean, quiet and nice bathrooms
Stayed 1 night in Sep 2025

6/10 Okay

Candace

Stayed 2 nights in Jan 2026

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Booked because of pool. Closed early. Slide shuts for no apparent reason for 30 minutes at a time, every hour. When you ask the staff, they say they have to do it. No reason.
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Stayed 1 night in Jan 2026

6/10 Okay

Callie

The shower in the room was dirty. The pool bathroom was disgusting. The hot tub and pool were cold. There were people with visible wounds going into the hot tub. The staff was very friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

miriam

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Sienna

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super nice and helpful when I arrived.. I had no problem with checking in which was awesome and arriving to my room was simple. It was neat and tidy and very well put:)
Stayed 1 night in Dec 2025

10/10 Excellent

Candace

Stayed 2 nights in Dec 2025

4/10 Poor

Kathleen

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Please make sure the water slide is open as most people are basically coming there to use that mainly.
Stayed 2 nights in Dec 2025

8/10 Good

Ginette

Stayed 3 nights in Dec 2025