Compare Cheap Hotels Near Soaky Mountain Waterpark Tennessee

"The signage from the main building to the other building/parking/checkin needs improvement. First impression was terrible. Parking lot at the main building was chaos. Realized after pulling in that i was supposed to be at the other building. Gps was confused on how to get there. Took me through the parking deck, guy in front of me ended up frustratedly turning around when it seemed to go nowhere, we persisted and ended up at the top. Brought luggage through the front doors to check-in. Evidently the side door was where you line up. Got passed in line by some rude lady who just walked up & hopped in line. Shuttled over to the main building, no signage for the shuttle, no orderly fashion to keep up with who got there first & therefore should board first. Ordered a pepperoni pizza, 20min later got a cheese pizza instead. It was thankfully refunded. Quality of food was unimpressive. Water park area was clean, tho i can’t imagine how packed it would be in-season. Kids got Mollys shakes on the way out, said they were gross, threw them out. Went out to catch the shuttle. Got pushed & shoved and separated from my children by crazy people who thought they were entitled to be first on even though they had just come out & we had been waiting for almost 30min. Shuttles need more seats or more buses. Security/attendants necessary for shuttle waiting area as well. Housekeeping tried to walk right in my room at 9:15 without knocking. Will not return, do not recommend. It was clean tho."

"The cabin itself was beautiful and the setting was very nice. Communication with the host was easy, and they were quick to respond whenever I reached out, which I appreciated.However, there were several issues during our stay that made the experience disappointing. One of the main reasons I selected this cabin was because of the pool, and unfortunately we were unable to use it. When traveling with kids, the pool was a big factor in choosing this property.When we first arrived, there were quite a few dead ladybugs throughout the cabin and I had to sweep again upon arrival. I also noticed hair under the coffee table and dust on the end tables. In one of the upstairs rooms there were dust bunnies, cobwebs, and even a milk jug ring under the bed where it didn’t appear to have been cleaned. The comforters also had stains and hair on them.We also ran into some supply issues. There were only about 3–4 paper towels left on the roll with no extras provided. There were only two extra wrapped toilet paper rolls and the rest of the rolls were less than half full. I also had to request dishwasher tabs during the stay.The host did offer a discount, which I appreciated, but it was around 10% or less and didn’t fully make up for the issues we encountered.Overall, the cabin itself is beautiful and the host communicates well, but the cleanliness, supplies, and the inability to use the pool made this stay not quite what we expected."

"Staff very helpful and friendly. Our room was very clean and convenient to the lobby."

"LOVED! "

"Third time staying at suites, never disappoints! We had a great stay. I would totally recommend any suite poolside."

"Everything was good and fun the only thing that was a problem is the air/heat had a lock on it… There also was no bread pans but other then thst everything was good "