Quality Inn & Suites Sevierville - Pigeon Forge

2.5 star property

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Photo gallery for Quality Inn & Suites Sevierville - Pigeon Forge

Indoor spa tub
Seasonal outdoor pool
Lobby
Room, 1 King Bed, Non Smoking, Hot Tub | Desk, laptop workspace, free cribs/infant beds, free WiFi
Free buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$55
$49 nightly
$55 total
Total with taxes and fees
Jan 15 - Jan 16

Explore the area

View in a map
860 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Place, Wilderness at the Smokies
    ‪17 min walk‬
  • Place, Soaky Mountain Waterpark
    ‪17 min walk‬
  • Place, Sevierville Convention Center
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking, Balcony

8.2 out of 10
Very good
(21 reviews)
  • 455 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 455 sq ft
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

7.2 out of 10
Good
(15 reviews)
  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Non Smoking

  • 455 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Hot Tub

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Sevierville

With a stay at Quality Inn & Suites Sevierville - Pigeon Forge in Sevierville, you'll be within a 5-minute drive of Wilderness at the Smokies and Soaky Mountain Waterpark. .This hotel is 8.9 mi (14.3 km) from Dollywood and 4.9 mi (7.9 km) from Titanic Museum.

What's nearby

  • Wilderness at the Smokies - 17 min walk - 0.9 miles
  • Soaky Mountain Waterpark - 17 min walk - 0.9 miles
  • Wild WaterDome - 19 min walk - 1.0 mile
  • Sevierville Convention Center - 2 min drive - 1.3 miles
  • Sevierville Golf Club - 2 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 48 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Quality Inn & Suites Sevierville - Pigeon Forge

Hotel with free breakfast, near Wilderness at the Smokies
Quality Inn & Suites Sevierville - Pigeon Forge offers 93 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
Make yourself at home in one of the 93 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
Take advantage of recreation opportunities including a hot tub and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to August
Pool access available from 10 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn River
Quality Inn River Suites
Quality Inn River Suites Sevierville
Quality River Suites
Quality River Suites Sevierville
River Suites
Quality Inn & Suites River Hotel Sevierville
Quality Inn And Suites River Suites
Quality Inn & Suites Sevierville - Pigeon Forge Hotel
Quality Inn & Suites Sevierville - Pigeon Forge Sevierville

Quality Inn & Suites Sevierville - Pigeon Forge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 315 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 193 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 129 out of 1002 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Melissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room could use a much needed update, the door in the main bathroom was hanging off its hinge and the shower was missing an entire grab bar. The beds were comfy, but the entire place could use a good clean in the corners and the curtains were ripped going out on our balcony from being caught on the bed frame. We were not there to spend a lot of time in the room, so it worked well for 2 nights. Not luxurious, but we made it work.
Stayed 2 nights in Oct 2025

10/10 Excellent

Keith, Opelika

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

ADRIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2025

2/10 Terrible

Jim

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Maryuli

Stayed 2 nights in Oct 2025

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the beds were some of the softest beds I’ve ever slept it! The breakfast was delicious and the coffee! Would definitely stay here again!
Stayed 3 nights in Oct 2025

10/10 Excellent

brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great breakfast
Stayed 3 nights in Oct 2025

2/10 Terrible

Daniel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this property with my family, hoping for a welcoming atmosphere and helpful recommendations. Unfortunately, the experience was marred by rude and unhelpful staff, leaving us feeling dismissed and undervalued. Upon check-in, I inquired about local attractions suitable for families. The front desk attendant pointed to a stack of brochures without offering any guidance or enthusiasm. When I followed up politely for a personal recommendation, the response was curt and dismissive. This lack of basic customer care was jarring. The property itself has a dated, motel-like feel, with visible signs of wear and tear. In a competitive market, subpar accommodations could be offset by exceptional service—but here, the staff's indifference ensures we will not return, and I cannot recommend it to others. If you're seeking a hospitable stay, look elsewhere.
Stayed 3 nights in Oct 2025

2/10 Terrible

Lynn

Disliked: Cleanliness, property conditions & facilities, room comfort
Property is old and shabby
Stayed 1 night in Oct 2025

4/10 Poor

Marquita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay there again. The room wasn’t cleaned properly. There was food in the sofa bed and bugs in the room. The sheets were balled up and I was informed by the staff that was the way they fold there clean linens. If you just need somewhere to lay your head for a day or two then I guess it’s fine.
Fruit loops
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We decided last minute to take a trip for fall break. It was clean and breakfast was good. We did have to
Stayed 3 nights in Oct 2025

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Grant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Emad

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good over all stay and good breakfast.
Stayed 2 nights in Sep 2025

6/10 Okay

Whitney

Traveled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Not so good

Hotel door wouldnt open. You have to push it to open. We cut the trip short and left a day early. Our floor was soaked with water.
Stayed 3 nights in Sep 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nasty, smelly, the room eurek with cigarette smoke as well as marijuana smelling.furniture and linen were stained. There was a language barrier between front desk and my self. I would not even recommend this hotel at all to stay. Definitely needs a 100% renovations.
Stayed 4 nights in Sep 2025

4/10 Poor

Porshia

Traveled with family
Disliked: Cleanliness, staff & service
Not so good stay room sheets was dirty and the room was small and there was no where to park on the lot for us. I don’t recommend!
Stayed 2 nights in Sep 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service
I would stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness
Conveniently located
Stayed 1 night in Sep 2025

8/10 Good

Roger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Shawn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked slip bedrooms.
Stayed 3 nights in Sep 2025

10/10 Excellent

sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Jodie

Business traveler, Traveled with partner
The beds were nice and convenience to the convention center was great. The jacuzzi tub was very disappointing. I was really looking forward to using the tub. When I turned the jets on a lot of filth shot out in the water. I don't believe they've been cleaned in quite a while. The handle from the inside of the room to outside of balcony was also broken. Safety is very important to me. I have pictures! I think it would be a great idea to update your photos on the website because it's very misleading.
Broken door handle.
Dirty jets! 🤢
Stayed 1 night in Sep 2025