CheapTickets Verified Review
"Room was clean. Lack of room cleaning or fresh towels was understandable during COVID. Check in at 3pm was a disaster! Only 1 person at the desk, and there were 8 people in line trying to check in. We tried to check in at 2:40pm and the desk person told us that we needed to leave and come back in 20 minutes. NOT great customer service especially in view of the mess with everyone trying to check in at 3pm.
Try to make the eggs at breakfast WARM! We had to use the microwave for a full minute to get them to a warm temperature. Otherwise, the breakfast was pretty good.
"…""Room was clean. Lack of room cleaning or fresh towels was understandable during COVID. Check in at 3pm was a disaster! Only 1 person at the desk, and there were 8 people in line trying to check in. We tried to check in at 2:40pm and the desk person told us that we needed to leave and come back in 20 minutes. NOT great customer service especially in view of the mess with everyone trying to check in at 3pm.
Try to make the eggs at breakfast WARM! We had to use the microwave for a full minute to get them to a warm temperature. Otherwise, the breakfast was pretty good.
"WW…"
A verified traveler from Joliet stayed at Stoney Creek Inn Galena