Best Western Galena Inn & Suites

2.5 star property

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Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Indoor pool, outdoor pool, sun loungers
Lobby sitting area
Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$80
$72 nightly
$80 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
9923 West US Route 20, Galena, IL, 61036
  • Place, Grant Home
    ‪8 min walk‬
  • Place, Grant Park
    ‪10 min walk‬
  • Place, Belvedere Mansion
    ‪13 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪33 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Galena

When you stay at Best Western Galena Inn & Suites in Galena, you'll be in the historical district, within a 15-minute walk of Grant Home and Washburne House Historic Site. .This hotel is 0.6 mi (1 km) from Belvedere Mansion and 0.9 mi (1.4 km) from Grant Park.

What's nearby

  • Grant Home - 8 min walk - 0.5 miles
  • Grant Park - 10 min walk - 0.5 miles
  • Belvedere Mansion - 13 min walk - 0.7 miles
  • Dowling House - 17 min walk - 1.0 mile
  • Old Market House - 17 min walk - 1.0 mile

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Bread & Vine - ‬18 min walk
  • ‪Durty Gurt's - ‬3 min drive
  • ‪Gobbie's Sports Pub and Eatery - ‬3 min drive
  • ‪Paradise Bar & Grill - ‬3 min drive
  • ‪Vinny Vanucchi's - ‬19 min walk

About this property

Best Western Galena Inn & Suites

Hotel in Galena with a 24-hour fitness center and an outdoor pool
Best Western Galena Inn & Suites offers 42 accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Galena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 42 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary full breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very roomy and clean, but we ordered a king bed with fireplace, looking forward to the fireplace on a cold night. It only worked for a small time, then stopped. When i told staff they said they had someone in last week to fix it. Nothing was offered in the way of a discount on the room. This was dissapointing.😒
Stayed 1 night in Oct 2025

10/10 Excellent

Dewey L.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was a total surprise! We wanted a cheap motel and knew that we could live with whatever we found. This motel could really improve its business with a bit of remodeling and cleaning of the outside. It looks shabby from the road. However, it was great on the inside. The breakfast area and hallway were very clean. Our room was huge and so clean! The beds were comfortable. The bathroom seemed new, and we lacked for nothing -- an iron, an ironing board, a new toilet, sink, and shower, and a hair dryer in the bathroom. It was all great. Breakfast was fine but could have used more warming. Juice, coffee, and waffles were great. We were pleasantly surprised and would go here any day!! Thanks to all.
Stayed 2 nights in Oct 2025

8/10 Good

Steffanie

Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lincoln room was very nice and clean. the breakfast was very good. most importantly, the staff was extremely nice and helpful. one issue though was they should leave directions in each room on how to operate the tv remote.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Very interesting never stayed for the weekend in Galena, but it was wonderful
Stayed 2 nights in Oct 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Staff & service, amenities
The hotel was in a convenient location for us to tour Galena area. Room was clean and comfortable but had limited outlets to charge phone and other devices. Was also kind of dark. We parked on lower level lot to access our room and trash can outside entrance was overflowing. First time I went out to parking lot, mouse ran right in front of the door. More attention could be given to outside maintenance at this entry. Breakfast was okay and convenient, well stocked. Staff was friendly.
Stayed 2 nights in Oct 2025

2/10 Terrible

Raj

Stayed 1 night in Oct 2025

2/10 Terrible

Raj

Stayed 1 night in Oct 2025

10/10 Excellent

RaeLynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big,spacious and clean. Friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying the cave room so much. What a cool experience! We stayed for one night, and enjoyed the hottub with tv. Didn't realize there was a sauna when booking! Didn't have a chance to use it though. The breakfast was not great – just cereal and make your own waffles, and not great eggs/sausage. No fruit or anything else healthy. Also there were no forks so had to scavenge for them in the drawers.
Stayed 1 night in Oct 2025

6/10 Okay

Bart

The room description did not match the room we received
Stayed 3 nights in Oct 2025

8/10 Good

kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good morning grub, awesome staff..great location,ty
Stayed 3 nights in Oct 2025

10/10 Excellent

Betsy

Liked: Staff & service
Clean room. Friendly. Adequate breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!!
Stayed 1 night in Oct 2025

6/10 Okay

LISA, Arlington Heights

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No water to drink on property. Vending was broken. Body wash was empty. Did not clean our room. Great water pressure in shower though. Overall not happy with our stay.
Stayed 2 nights in Oct 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good only issue was the pics showed a hot tub for the King Suite I booked but it wasnt a hot tub room
Stayed 1 night in Sep 2025

6/10 Okay

Terese

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Sara

Stayed 1 night in Sep 2025

10/10 Excellent

Destiny

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eliseo

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and cozy.
Stayed 1 night in Sep 2025

10/10 Excellent

Kyell

Stayed 2 nights in Sep 2025

8/10 Good

Jeremy

Stayed 1 night in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, room comfort
Disliked: Staff & service
First time staying and checked in with only two cars in the parking lot. Thought we would have gotten a woods view and not the parking lot.
Stayed 1 night in Sep 2025