Yes, to "spotless" (the room) and Yes to the many courteous staff members we encountered during our stay. Our room was comfortable as well as roomy, with a great view of downtown Seattle. Brooke, when not attending to other customers in the lounge, was especially informative about the city, answering our many questions (we both worked downtown at one time). Valet parking was easy. All in all, very happy with our stay at the Crown Plaza Seattle.