Dreams Jade Resort & Spa - All Inclusive

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Where to?

Dates

February 2026

March 2026

3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast included
Spa

$380 nightly

$463 total

Total with taxes and fees

Feb 15 - Feb 16

Explore the area

Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

Place, Arrecife de Puerto Morelos National Park
‪5 min drive‬
Place, Puerto Morelos Town Square
‪6 min drive‬
Place, Ojo de Agua Beach
‪6 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪50 min drive‬

Room options

Preferred Club Governor Suite

1087 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Preferred Club Suite Ocean View King

Wonderful

765 sq ft
Ocean view
Sleeps 3
1 King Bed

Preferred Club Suite Ocean Front King

Exceptional

765 sq ft
Ocean view
Sleeps 3
1 King Bed

Junior Suite Ocean Front Double

Very good

700 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Double Beds

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View Double

Excellent

700 sq ft
1 bedroom
Ocean view
Sleeps 4
2 Double Beds

Junior Suite Tropical View Double

Excellent

700 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Suite Ocean Front Double

765 sq ft
Ocean view
Sleeps 4
2 Double Beds

Preferred Club Suite Ocean View Double

Wonderful

765 sq ft
Ocean view
Sleeps 4
2 Double Beds

Junior Suite King

Very good

700 sq ft
1 bedroom
Sleeps 3
1 King Bed

Junior Suite Double

Very good

700 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Family Room

Exceptional

1400 sq ft
Sleeps 6
1 King Bed and 2 Double Beds

Junior Suite Tropical View King

Excellent

700 sq ft
1 bedroom
Sleeps 3
1 King Bed

Junior Suite Ocean View King

Very good

700 sq ft
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Junior Suite Ocean Front King

Excellent

700 sq ft
1 bedroom
Ocean view
Sleeps 3
1 King Bed

Similar properties

Couples treatment rooms, sauna, hot tub, steam room, body treatments

Pool
Hot tub
All inclusive
Spa

$450 nightly

Jan 25 - Jan 26

Total with taxes and fees

On the beach, beach cabanas, sun loungers, beach umbrellas

Pool
Breakfast included
All inclusive
Spa

$426 nightly

Jan 26 - Jan 27

Total with taxes and fees

About the neighborhood

Puerto Morelos

When you stay at Dreams Jade Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the waterfront, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. .This all-inclusive property is 13.9 mi (22.4 km) from Maroma Beach and 14.2 mi (22.8 km) from Moon Palace Golf Club.

What's nearby

Arrecife de Puerto Morelos National Park - 5 min drive - 1.6 miles
Puerto Morelos Town Square - 6 min drive - 2.0 miles
Ojo de Agua Beach - 6 min drive - 2.0 miles
Puerto Morelos Artists’ Cooperative - 6 min drive - 2.0 miles
San Jose Catholic Parish - 6 min drive - 2.0 miles

Getting around

Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

‪Ile De France - ‬13 min walk
‪La Alhambra - ‬10 min walk
‪Aromas - ‬13 min walk
‪A'akat - ‬11 min walk
‪Zan-Za Bar - ‬13 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools

Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 550 guestrooms featuring free minibar items. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and an arcade/game room.

Grab a bite at Carnival Buffet, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is included.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 10710 square feet (995 square meters) of space consisting of a conference center and a meeting room. Limited parking is available onsite.

Guests are offered a complimentary buffet breakfast.

Carnival Buffet - This beachfront buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Capers - Italian - This fine-dining restaurant serves dinner only. Open daily.

CinCin - Mediterranean - This fine-dining restaurant serves dinner only. Open daily.

Mercure-French Adult Only - This fine-dining restaurant serves dinner only. Open daily.

Tamarindo - Mexican - This fine-dining restaurant serves dinner only. Open daily.

24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Rowing/canoeing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Miniature golf

Soccer

Tennis

Volleyball

Lessons/classes/games

Dancing

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Limited onsite parking

Food and drink

Free buffet breakfast
2 swim-up bars
3 bars/lounges
7 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

Capers - Italian
Carnival Buffet
CinCin - Mediterranean
Mercure-French Adult Only
Tamarindo - Mexican

Things to do

2 outdoor tennis courts
3 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Bicycle rentals
Bicycle tours
Billiards/pool table
Children's pool
Full-service spa
Gym
Heated pool
Hot tub
Kayaking
Mini golf
Nightclub
Personal motorized watercraft
Playground
Sailing
Shopping
Surfing/bodyboarding
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Laundry facilities
Mini golf
Playground
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center (10,710 square feet of space)
Coworking space
Meeting room

Outdoors

Beach loungers
On a private beach
On the bay
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
In-room massages
Manicures/pedicures
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

4 floors
9 buildings
Annual offsets purchased for at least 10% of carbon footprint
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic drinking straws
Reusable cups
Smoking not allowed
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar
Restaurant dining guides

Air conditioning (climate-controlled)
Ceiling fan
Desk
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests traveling with a pet must present their pet's current vaccination record at check-in.

Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night

Welcoming dogs only

1 total (up to 22 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Pet fee: USD 65 per pet, per night
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Parking height restrictions apply

Children under 18 years old are not allowed in the spa without adult supervision

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive

Now Jade Riviera Cancun Resort And Spa

Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos

Now Jade Riviera Cancun Hotel Puerto Morelos

Dreams Jade Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

6/10 Okay

Shuai, Calgary

Traveled with family and small children, Traveled with family

Oct 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

I would say overall the resort is well maintained. Rooms and other facilities are good. Entertainment team was doing a great job.. House keeper was ok as they do not have a consistent standard of service the room. Most staff are well trained and friendly Except one. I would recommend that Food and Beverage department needs more improvement. Just a Day before we check out, our family of 7 were lined up for 45-50 minutes for the Italian restaurant for our last dinner. The hostess was really rude as she said we did not wear proper shoes. We all have close toe shoes which I believe it’s a common practice for the resort dinner restaurant as the dress code. As we were talking, two other guests with sandals were walking out of the restaurant. I invited her to see it and she got really mad afterwards and told us to go away as we did not meet the hotel policies. WOW, we were speechless and didn’t even expect that type of behaviour from a 5 star hotel staff. I went to file a complaint and talked to her line manager but he didn’t do anything. I don’t quite understand that this resort close some of their restaurants for dinner. There are 6 restaurants in the resort but typically we can only have 3-4 open. Overall, not a great experience but I would say most staff works really hard to make us enjoy our vacation.

Stayed 7 nights in Oct 2025

2/10 Terrible

Lisa

Traveled with partner, Traveled with family

Oct 23, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Do not book!! The resort rooms are falling apart. The pictures are photoshopped or AI generated. The beach is hideous and covered in seaweed. The staff (Roberto) lied. We booked king oceanfront preferred. The ceiling had a shady patch over a leak and the drywall was falling from the ceiling along with liquids. Plaster falling from many ceilings onto balcony tubs that could be seen by all on their balcony. They moved us to a double bed room that wasn’t leaking. Said they would compensate us for room difference but did not-Roberto. Pool bar closed before 5. Mexican restaurant was delicious. The lunch buffet was not although we did arrive late in the afternoon. My father died my first morning there. Upon immediate check out was told we’d be reimbursed for our stay, never happened after two messages to hotel and their only reply was they were sticking to their policy of no refunds even though I didn’t ask for one, they offered it! The day after my dad died and I was grieving with family, a staff member kept calling to rate my stay. Not a good time, clearly they lacked communication. The only nice parts were the central lounge area and front patio for smokers. The construction in the rooms is so outdated. I’d rate this a one to two star hotel. Went with two other couples who have never had such a sad resort when staying with dreams. One couple’s ocean front room reeked as if something died in it I’ve been to Mexico resorts four times and this was the only bad one. Buyer beware!

Stayed 5 nights in Sep 2025

10/10 Excellent

Colin

Traveled with partner

Oct 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is excellent as are all the staff who genuinely seem to try their best to make your stay the best it could be. Would recommend the preferred option as this gives you access to a private bar area and pool area which is quite calm and less crowded. The preferred rooms also give you ocean front rooms and even a whole full suite which is fantastic. We loved our week in this suite.

Stayed 7 nights in Oct 2025

10/10 Excellent

Nicolas

Oct 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2025

10/10 Excellent

Olena, Hudson

Oct 21, 2025

Stayed 7 nights in Oct 2025

8/10 Good

Edith, Desert Hot Springs

Traveled with family

Oct 20, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

At 6am, i called for our Room Service ORDER of COFFEE, so my husband and I could sit out on Balcony to enjoy the SUNRISE while drinking our coffee, and even Tho i'd requested TWICE 'Lots of cream for the Coffee-bcuz my husband and i BOTH like 'LOTS OF CREAM', and the 'order taker' REPEATED my Request TWICE!, It took a LONG 45 mins! For JUST A POT OF COFFEE to BE DELIVERED! AND Not only was there NO SUGAR Nor SPOONS PROVIDED TO STIR OUR COFFEE but The Room Service Attendant had ALSO NEGLECTED TO BRING THE CREAM WE'D REQUESTED!! So! A FULL POT OF PURE BLACK COFFEE was Wasted/ since WE did NOT DRINK IT!

Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Traveled with partner

Oct 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pools and beach were amazing, staff was incredible

View from our room balcony was wonderful

Stayed 7 nights in Oct 2025

6/10 Okay

SALVADOR JASSO

Traveled with family and small children

Oct 16, 2025

Liked: Cleanliness, staff & service, amenities

yes

Stayed 8 nights in Oct 2025

6/10 Okay

linda

Traveled with group, Traveled with partner

Oct 14, 2025

Disliked: Property conditions & facilities

Our room was not cleaned for 2 days

Stayed 4 nights in Oct 2025

10/10 Excellent

Ivannis Cuervo

Oct 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Oct 2025

8/10 Good

Candice

Traveled with family and small children

Oct 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was amazing, very polite and attentive. The restaurants were all great, the food and service from all specialties restaurants. All restaurants can be described by its excellent food, attentive and professional service, and pleasant ambiance.

Stayed 4 nights in Oct 2025

6/10 Okay

JOHNNY

Traveled with partner

Oct 13, 2025

Liked: Cleanliness, staff & service

Overall it was an alright stay. Property is kind of outdated. Needs a better variety at the buffet. It is the same foods each day. Would like if there was more entertainment and more places with TV's as there is only one sports bar on Resort. Dining Options are good but the Hibachi place was closed the whole time we were there. Room service could be better as well. This resort is good if you are booking last minute. Angel was an excellent server by the pool.

Stayed 5 nights in Oct 2025

8/10 Good

Mauro A, BLUE BELL

Traveled with family

Oct 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Getting There The trip from the airport to Puerto Morelos was full of surprises. I’ve been visiting Mexico almost every year since 1995, and this was the first time I’ve seen Route 307 in such poor condition. Vegetation was overgrown above eye level, the road had numerous potholes, many lane markings were faded or missing, and several signs were either damaged or incomplete, showing only partial directions. Upon arrival in Puerto Morelos, we encountered even more potholes and narrow, uneven streets. Parking Valet services were our only option — not ideal, especially since our room was located very close to the parking lot. The staff required us to leave the car keys with the valet attendants, which proved inconvenient; one day, it took about 20 minutes just to retrieve our car. Restaurants The resort offers several good dining options, we loved the Mediterranean and Japanese. The cafeteria also had a wide and satisfying selection of dishes. Facilities The property itself is very attractive and well maintained. Beach The beach was comfortable and equipped with plenty of palapas for shade. However, during our stay, sargassum was a major and persistent issue despite the continuous efforts of the staff to keep the area clean. Pools There are two beautiful pools, both featuring swim-up bars. They were consistently clean and inviting. People we would like to recognize Jose, Davi, Nora, Synthia e Miguel (restaurants), Alfredo e Elder(bar), Diana (breakfast grill)

Stayed 7 nights in Oct 2025

10/10 Excellent

Karen

Traveled with partner

Oct 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room

Stayed 5 nights in Oct 2025

10/10 Excellent

Dwayne

Traveled with partner

Oct 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love the staff most of all. Lourdes, Edwin, Jesus, Emiliano, Jonathan and Raul in the breakfast time are all wonderful. They just make our vacation every time. We can’t wait to go back soon.

Stayed 8 nights in Jul 2025

8/10 Good

Clairessa, Fontana

Traveled with group

Oct 12, 2025

Liked: Staff & service, amenities, property conditions & facilities

The property is just as pictured. Staff were always very professional and polite. I upgraded and was able to experience the lounge amenities but did not receive the upgrade items to my room and had to ask for them several times then I received them on the last night and was not able to enjoy them.

Stayed 3 nights in Oct 2025

10/10 Excellent

Galina, Clinton Twp

Oct 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Oct 2025

10/10 Excellent

Zoheb

Oct 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was exceptional! Staff were very friendly and went above and beyond with requests or assistance. The room was in very clean and in great condition. Temp was set to a cool temperature during entire stay and helped with dealing with the heat and humidity. Pool was also very exceptional and perfect with ample space to swim and relax. The spa services were above and beyond as well. A very private and intimate setting and amazing services. 11/10!

Stayed 3 nights in Oct 2025

10/10 Excellent

Edwin

Oct 9, 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Rosanna Michel, Bronx

Oct 4, 2025

Liked: Amenities

I had an amazing time at Dreams Jade Resort. The main reason I chose this hotel was its location—it’s much quieter than Cancun’s Hotel Zone, which made it perfect for a relaxing getaway. During my stay, I had no complaints at all; everything was absolutely perfect! I’d like to give a special shout-out to David and Fernanda from the entertainment team, as well as Cecilia, the sweetest host at the Castaway restaurant. Juan, our waiter at Tamarind (the Mexican restaurant), was phenomenal, and Luis and Fabiola from the Asian restaurant were both professional and incredibly friendly. The food was delicious, the atmosphere was wonderful, and the daily and nightly activities made the experience even better. I definitely plan to return to Dreams Jade Resort!

Stayed 4 nights in Sep 2025

10/10 Excellent

William

Traveled with partner

Oct 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The reason my wife and I keep coming back are the staff like Cecilia, Antonio, and especially our favorite staff member Armando at the Preferred Club pool. He makes you feel like you are royalty. This includes Karla at the pool. Wait staff like Omar. It's not so much the resort itself. The old lady is starting to show her wear but it's the people I mentioned that make this resort. I encourage everyone to give Jade a chance. If you do make sure you eat at least once at Mercure you won't regret it!

Stayed 5 nights in Sep 2025

8/10 Good

Stefan

Oct 4, 2025

Liked: Cleanliness, staff & service

Stayed 3 nights in Sep 2025

8/10 Good

Matthew

Traveled with family and small children

Oct 4, 2025

Liked: Cleanliness, staff & service, amenities

Property was a little older but clean. Our cleaning service was amazing! Only thing I didn’t like about the room was the fact that our balcony hot tub took over 45/1hour to fill up. I’d booked an ocean front suite and I’d honestly recommend going for the ocean view so that you can see the resort and the ocean which is a much more pleasant view in my opinion due to how small the beach is and it’s filled with seaweed. Beach was very seaweed filled. We got 3 of 7 days to use the beach for part of the day. Pool was great! Food was great for dinner but room service was very mediocre. The breakfast buffet was decent but the selection wasn’t rotated much at all except for one little line that had bacon only some mornings. Very packed and a lot of people reserve pool chairs before they get down there and leaves slim pickings if any, don’t get down there any later than 10:00 am. Overall 4 out of 5 stars. I’ve stayed ate secrets maroma, and Hyatt ziva Cancun which are both part of the same collection. We enjoyed this resort as a family but I don’t see us ever returning. If your an all inclusive person than this is a decent place to start off but I wouldn’t recommend it if you’ve been to other property’s that may have been more expensive or higher rated because it can get kind of disappointing.

Stayed 7 nights in Jul 2025

10/10 Excellent

Monica

Oct 3, 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

MARYAM

Oct 3, 2025

Stayed 14 nights in Sep 2025

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Dreams Jade Resort & Spa - All Inclusive

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Preferred Club Governor Suite

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Preferred Club Suite Ocean View King

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Preferred Club Suite Ocean Front King

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Preferred Club Suite Ocean Front Double

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Preferred Club Suite Ocean View Double

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Junior Suite King

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Similar properties

Dreams Riviera Cancun Resort & Spa - All Inclusive

About the neighborhood

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Dreams Jade Resort & Spa - All Inclusive

All inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information