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Dreams Jade Resort & Spa - All Inclusive

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Photo gallery for Dreams Jade Resort & Spa - All Inclusive

A wooden gazebo over a pool with clear blue water, wooden pillars, and a couple relaxing in a hammock.
Property video
A modern living room with a large window overlooking the sea, a ceiling fan, and a dining area with a tray of orange juice.
A spacious outdoor lounge area with wicker furniture, a bar, and a view of the ocean.
A restaurant with a long counter, multiple chairs, hanging lights, and a view of the street outside.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
The current price is $303
$247 nightly
$303 total
Total with taxes and fees
Sep 17 - Sep 18

Explore the area

View in a map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪4 min drive‬
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Preferred Club Governor Suite

A modern bedroom with a large bed, bedside tables, a bench, and a wooden accent wall.

Preferred Club Governor Suite

  • Ocean view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

A hotel room with a bed, a TV, a ceiling fan, a balcony with a view of the ocean, and a dining area.

Preferred Club Suite Ocean View King

9.2 out of 10
Wonderful
(26 reviews)
  • Ocean view
  • 765 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front King

A modern hotel room with a large bed, a ceiling fan, a TV, and a balcony with a view of the ocean.

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 765 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the ocean.

Junior Suite Ocean Front Double

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the beach and ocean.

Junior Suite Ocean View Double

8.8 out of 10
Excellent
(21 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View Double

A hotel room with two beds, a sofa, a coffee table, and a TV.

Junior Suite Tropical View Double

8.4 out of 10
Very good
(17 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front Double

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of the ocean.

Preferred Club Suite Ocean Front Double

  • Ocean view
  • 765 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

A hotel room with a bed, a TV, a ceiling fan, and a balcony with a view of the ocean.

Preferred Club Suite Ocean View Double

8.8 out of 10
Excellent
(29 reviews)
  • Ocean view
  • 765 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

A hotel room with a bed, a sofa, a coffee table, and a painting on the wall.

Junior Suite King

8.0 out of 10
Very good
(44 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Double

A hotel room with two beds, a sofa, a coffee table, and a TV.

Junior Suite Double

8.2 out of 10
Very good
(20 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

A hotel room with a large bed, a desk, a chair, a sofa, a table with a lamp, a painting, and a view of the ocean.

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1400 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Tropical View King

A hotel room with a bed, a sofa, a coffee table, and a painting on the wall.

Junior Suite Tropical View King

8.8 out of 10
Excellent
(37 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

A hotel room with a large bed, a desk, a chair, a sofa, a table with a lamp, a painting, and a view of the ocean.

Junior Suite Ocean View King

8.4 out of 10
Very good
(43 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of the beach and ocean.

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Puerto Morelos

When you stay at Dreams Jade Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the waterfront, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. .This all-inclusive property is 13.9 mi (22.4 km) from Maroma Beach and 15.5 mi (24.9 km) from Moon Palace Golf Club.
View more Resorts in Puerto MorelosOpens in a new window

What's nearby

  • Arrecife de Puerto Morelos National Park - 4 min drive - 2.2 miles
  • Puerto Morelos Town Square - 5 min drive - 2.7 miles
  • Ojo de Agua Beach - 5 min drive - 2.7 miles
  • Puerto Morelos Artists’ Cooperative - 5 min drive - 2.7 miles
  • Faro Inclinado - 5 min drive - 2.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile De France - ‬13 min walk
  • ‪Aromas - ‬13 min walk
  • ‪Trattoria D'Gulio - ‬11 min walk
  • ‪Arrecife Restaurant - ‬9 min walk
  • ‪La Alhambra - ‬10 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 550 guestrooms featuring free minibar items. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Carnival Buffet, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 10710 square feet (995 square meters) of space consisting of a conference center and a meeting room. Limited parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Carnival Buffet - This beachfront buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Capers - Italian - This fine-dining restaurant serves dinner only. Open daily.
CinCin - Mediterranean - This fine-dining restaurant serves dinner only. Open daily.
Mercure-French Adult Only - This fine-dining restaurant serves dinner only. Open daily.
Tamarindo - Mexican - This fine-dining restaurant serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Rowing/canoeing

Snorkeling

Windsurfing

Land activities

Fitness facilities

Miniature golf

Soccer

Tennis

Volleyball

Lessons/classes/games

Dancing

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,710 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests traveling with a pet must present their pet's current vaccination record at check-in.

Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night

Welcoming dogs only

1 total (up to 22 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).
Property Registration Number 011-007-000195/2025

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive

Now Jade Riviera Cancun Resort And Spa

Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos

Now Jade Riviera Cancun Hotel Puerto Morelos

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 696 out of 1207 reviews
Rating 8 - Good. 285 out of 1207 reviews
Rating 6 - Okay. 124 out of 1207 reviews
Rating 4 - Poor. 66 out of 1207 reviews
Rating 2 - Terrible. 36 out of 1207 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Entertainment was Amazing!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, clean and well kept amenities, friendly staff, decent food.
Main pool area by day
Main pool area by day
Main pool area by night
Preferred members only area
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sharisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. Saul was so fun and thoughtful at the pool, Alfredo was kind and attentive at the restaurants, everything was great!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Mohsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and amenities.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Joanna Yarim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive. It was perfect for my family and me. They had so much activities throughout the day. All staff was polite and friendly.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Jammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, very clean and amazing service. Quiet place.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

kelsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely resort - needed about 50 more chairs for beach/ pool area
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Jade was a dream. We had a wonderful experience and the staff were amazing. We couldn’t recommend it more!
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
adult pool is heated staff amazing food generally great
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Juan Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your service, I was feel good in my visitation
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd trip to this location. Everything was great. We will be back.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Olga Ewelina

Liked: Cleanliness, amenities
Great hotel .
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Daniel William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found everything we needed at Dreams Jade, great pool, excellent food and types of food, great 24-hour coffee shop, wonderful shops and spa, fun entertainment, and a nice beach area. Checked all the boxes.
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Pierre

Without being overly picky, we had an amazing time at this resort.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Noah Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! Staff amazing and food was delicious! Air conditioning was not as cold but fine
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Debra J

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and friendly. The amenities were stellar.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

pooja

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness , location , activities,staff -excellent.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Canh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the preferred ocean front king room was great. I wish there was music on the preferred side of the pool it was only in the main pool. The food could have been better but mediocre. Service was excellent, staff was great.4.5/5 for me.
Stayed 5 nights in Apr 2026
Verified review

4/10 Poor

Rebecca

Liked: Cleanliness, property conditions & facilities
Eduardo at Mercure makes the best martinis I've ever had.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Payam

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Margaret Isabell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools was great staff excellent would come again!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and gracious staff. Clean rooms and pool areas.
Stayed 5 nights in Feb 2026

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