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Dreams Jade Resort & Spa - All Inclusive

Property class: 4.5

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Photo gallery for Dreams Jade Resort & Spa - All Inclusive

3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas
Property video
Living area
Outdoor wedding area
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
$362
$296 nightly
$362 total
Total with taxes and fees
May 18 - May 19

Explore the area

View in a map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min drive‬
  • Place, Puerto Morelos Town Square
    ‪6 min drive‬
  • Place, Ojo de Agua Beach
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

  • Ocean view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean View King

9.2 out of 10
Wonderful
(26 reviews)
  • Ocean view
  • 765 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 765 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View Double

8.6 out of 10
Excellent
(19 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(16 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean Front Double

  • Ocean view
  • 765 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double | Free minibar, in-room safe, desk, laptop workspace

Preferred Club Suite Ocean View Double

9.0 out of 10
Wonderful
(28 reviews)
  • Ocean view
  • 765 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite King

8.0 out of 10
Very good
(40 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Double

8.0 out of 10
Very good
(18 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Free minibar, in-room safe, desk, laptop workspace

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1400 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View King

8.8 out of 10
Excellent
(34 reviews)
  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View King

8.2 out of 10
Very good
(40 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Puerto Morelos

When you stay at Dreams Jade Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the waterfront, within a 15-minute drive of Puerto Morelos Town Square and Puerto Morelos Beach. .This all-inclusive property is 13.9 mi (22.4 km) from Maroma Beach and 14.2 mi (22.8 km) from Moon Palace Golf Club.

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min drive - 2.0 miles
  • Puerto Morelos Town Square - 6 min drive - 2.5 miles
  • Ojo de Agua Beach - 6 min drive - 2.5 miles
  • Puerto Morelos Artists’ Cooperative - 6 min drive - 2.5 miles
  • San Jose Catholic Parish - 6 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile De France - ‬13 min walk
  • ‪Aromas - ‬13 min walk
  • ‪Arrecife Restaurant - ‬9 min walk
  • ‪A'akat - ‬11 min walk
  • ‪Swim Beach Bar - ‬3 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and 2 outdoor tennis courts are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 550 guestrooms featuring free minibar items. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Carnival Buffet, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has 10710 square feet (995 square meters) of space consisting of a conference center and a meeting room. Limited parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Carnival Buffet - This beachfront buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capers - Italian - This fine-dining restaurant serves dinner only. Open daily.
CinCin - Mediterranean - This fine-dining restaurant serves dinner only. Open daily.
Mercure-French Adult Only - This fine-dining restaurant serves dinner only. Open daily.
Tamarindo - Mexican - This fine-dining restaurant serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,710 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 777 out of 1376 reviews
Rating 8 - Good. 324 out of 1376 reviews
Rating 6 - Okay. 148 out of 1376 reviews
Rating 4 - Poor. 80 out of 1376 reviews
Rating 2 - Terrible. 47 out of 1376 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Cheryl

Stayed 4 nights in Dec 2025

10/10 Excellent

Ean

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Dreams Jade Resort & Spa - All Inclusive was absolutely incredible from start to finish. From the moment we arrived, the staff made us feel genuinely welcomed—warm, attentive, and always ready to go above and beyond. The resort itself is stunning. Beautifully maintained grounds, crystal-clear pools, and a beach that feels like something out of a postcard. Whether we were relaxing poolside, enjoying the ocean breeze, or walking the property, everything felt peaceful and thoughtfully designed. The food exceeded expectations for an all-inclusive. Every restaurant delivered quality, variety, and great service—no shortcuts, just consistently good meals and drinks. Room service was prompt and well done, and the bars kept things fun without ever feeling chaotic. Our room was spotless, comfortable, and relaxing—exactly what you want after a day in the sun. Housekeeping did an excellent job, and the attention to detail didn’t go unnoticed. Entertainment and activities were the perfect balance: plenty to do if you want it, but never overwhelming. It’s an ideal spot whether you’re looking to unwind, celebrate something special, or just completely disconnect. We left already talking about when we’ll come back. If you’re considering Dreams Jade, book it—you won’t regret it.
Stayed 3 nights in Dec 2025

8/10 Good

Shelby

Stayed 2 nights in Jan 2026

10/10 Excellent

William

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool grill could have used more options. But what they had was good. The staff was wonderful. Service was great. The different restaurants where all great. For the price you pay for the stay, it's hard to want to go anywhere else.
Stayed 5 nights in Dec 2025

10/10 Excellent

Henan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Dec 2025

10/10 Excellent

Mckinzie Kaylann

Liked: Cleanliness, property conditions & facilities
Everything was amazing
Stayed 5 nights in Dec 2025

6/10 Okay

Richie

Business traveler, Traveled with family
Liked: Staff & service
Food is just average. Not impressed at all.
Stayed 4 nights in Dec 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous and accommodating. I could have given 5 stars but our room had no hot water. Complained about it but nothing was done. Also water leak in bathroom floor. Advised housekeeping but nothing was done. Restaurant food and service was excellent!
Stayed 5 nights in Nov 2025

10/10 Excellent

Sandrine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from an incredible 5-day family stay at this resort in Cancun, and it exceeded every expectation! From the moment we arrived, everything was absolutely amazing. The food was delicious with so many great options—every meal felt like a treat. The pool amenities were outstanding and perfect for both kids and adults, giving us plenty of space to relax and have fun together. The beach was stunning: beautiful, clean, and exactly what you dream of when you think of Cancun. What truly made our stay unforgettable was the people. Every single staff member was warm, attentive, and genuinely kind. Their hospitality made us feel welcomed and taken care of the entire time. We had the best family time, made wonderful memories, and couldn’t have asked for a better vacation. We will 100% be coming back and highly recommend this resort to anyone looking for the perfect Cancun getaway! 🌴✨
Stayed 4 nights in Dec 2025

10/10 Excellent

Soham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool.
Stayed 4 nights in Dec 2025

8/10 Good

EDWIN E

Stayed 4 nights in Dec 2025

10/10 Excellent

Roderick

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything about the visit was awesome from the outstanding staff to the resort itself..Almost moved there😊
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey Jay

Stayed 5 nights in Dec 2025

8/10 Good

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Great room with excellent features, amazing view, clean, large, awesome. The entire staff was very friendly and helpful. The offerings were excellent. Food was good (leaned a bit towards the bland side -- and getting a table at the al a carte restaurants was very confusing.) My review would have been five star, but I had to wait an hour and a half for my room. This did not start the trip out well.
Stayed 5 nights in Dec 2025

10/10 Excellent

Olga Ewelina

Traveled with family
Liked: Cleanliness, amenities
Great hotel .
Stayed 7 nights in Dec 2025

10/10 Excellent

Karina, Bronx

Stayed 4 nights in Dec 2025

6/10 Okay

Jack

Traveled with group
Rooms weren’t particularly clean. Some staff unhelpful. Spice restaurant AWFUL, every main was very bad. French, Italian and Mexican restaurants were quite good. Pool occasionally dirty due to gardening right next to it. Sometimes heated pool stopped working and was cold. Bad experience with room not being cleaned and being accused of using ‘do not disturb’ sign, which we had not/didn’t use for the whole trip.
Stayed 9 nights in Nov 2025

8/10 Good

Tomasz

Stayed 4 nights in Dec 2025

10/10 Excellent

Audrey

Stayed 3 nights in Dec 2025

10/10 Excellent

Vyacheslav, Silver Spring

Stayed 5 nights in Dec 2025

10/10 Excellent

Mark William, Belle River

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adults only pool is fantastic; just the right height, warm, great location, well maintained and great servers all day long.
Stayed 6 nights in Dec 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great resort!! I wish I could give it 6 stars instead of 5.
Stayed 1 night in Dec 2025

10/10 Excellent

pooja

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness , location , activities,staff -excellent.
Stayed 3 nights in Dec 2025

6/10 Okay

Junata Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay at Dreams Jade Resort & Spa in Puerto Morelos. The resort is beautiful, the rooms were clean and comfortable, and the staff provided excellent service throughout our visit. Room service and the restaurants were very good, and the overall atmosphere made for a relaxing getaway. There are, however, a few areas where improvements could elevate the experience even further. While the food quality was good, offering more diverse menu options and slightly larger portions in the restaurants would better accommodate a wide range of guests. Additionally, the music and entertainment in common areas—especially around the pool—felt repetitive and limited in variety. The resort attracts guests from all over the world, yet the entertainment often seemed primarily catered to Caucasian guests. A more diverse selection of music and entertainment styles would create a more inclusive environment where everyone feels represented. Hearing the same artists daily can become monotonous, and broader cultural representation would greatly enhance the overall vibe. Overall, this is a lovely resort with strong service and great amenities. I would happily return if these changes were made. With more diverse food options, slightly larger portions, and more inclusive entertainment, Dreams Jade Resort & Spa could provide an even better experience for all guests.
Stayed 6 nights in Dec 2025

8/10 Good

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice for families. The pool has multiple sections giving different vibes at each. The restaurants are centrally located and easy to get to. I have a fractured ankle and had to use a knee scooter and found it very accessible. The food at the restaurants was extremely good compared to other resorts. The buffet was just okay. I wish the pool had more group activities. They were only offered at 11am and 4pm. These activities were so much fun for my son. We celebrated a birthday and it was a bit frustrating that I had to call the concierge 3x to remind them to put a door banner and bring a cake. Also I will add that I made a reservation for hibachi and when I arrived I was not listed in the book, instead replaced by a family who had a wedding at a resort. Thankfully I kept the reservation card as proof otherwise they wouldn’t have sat us. The fire show is by far the best entertainment at the property, the shows in theater were not that good having technology issues and the space needs to be updated. They were renovating during my stay 12/12-15. It’s nice they are making repairs. It did not interfere with my stay. The workers at this property are fantastic.
Stayed 3 nights in Dec 2025