Compare Cheap Riverton Starwood Capital

"Clean"

"Of all the hotels stays we have experienced over the years this certainly ranked as one of, if not the worst, we have had. Recognizing that most of the hotels that we use in the area were full we decided to try this one. From the very beginning this was a bad choice. When we arrived the room was not ready, even though it had been confirmed for check-in. While waiting we noticed the room appeared to be a handicapped/assisted equipped room. I requested a change but was told they were completely booked for the weekend. One item we quickly noticed was that the bed was basically sitting about 4" above the floor to make it wheelchair accessible, which meant that for us it meant trying to get into and out of a bed that sat on the floor. We then noticed that the blinds on the window were controlled remotely, but the control did not work to raise and lower the blinds (that was done by grabbing the bottom of the blind to push or pull to them up and down.. something that seemed at odds with the needs of someone who is handicapped). The remote only controlled opening and closing the blinds once they were down. That would have been fine if they worked, which they didn't, which left the blinds partially open all the time. We informed the staff of the problem and we're told they would get them repared. When we checked out four days later, they still were not working (after multiple repair requests). Additionally, there are other instances of limited amenities but I'm out of space"

"Service was friendly. Overall cleanliness was OK. Secondary lock for door was missing. Electronic key only worked with a lot of effort. No electric outlets in bathroom for blow dryer or shaver. Heater was super noisy. Worked fine for a place to sleep, but left a lot to desire for amenities and overall quality."

"The most helpful staff I’ve ever experienced. Gorgeous hotel. A true gem."

"Fantastic breakfast"

"Wonderful experience! The staff was friendly, the rooms were extremely clean, and the food was incredible. Also huge shoutout to Deacon who works at the Concierge desk. He was so lovely."