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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
Indoor pool, open 6:00 AM to midnight, sun loungers
Jetted tub
Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
$148
$126 nightly
$148 total
Total with taxes and fees
Dec 27 - Dec 28

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪15 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪8 min drive‬

Room options

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 3

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted tub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(71 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

King Bar, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Standard King, Non Smoking

Standard King, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard King, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(167 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room with Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

King Room with Jetted Tub

  • Sleeps 3

View all photos for Family Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Family Two Queen Room

  • Sleeps 5

View all photos for Wall Standard King Room

Premium bedding, in-room safe, desk, laptop workspace

Wall Standard King Room

  • Sleeps 3

View all photos for King Room with Bar

Premium bedding, in-room safe, desk, laptop workspace

King Room with Bar

  • Sleeps 3

View all photos for Executive King Room with Dry Bar

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room with Dry Bar

  • Sleeps 3

View all photos for Executive King Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

Executive King Jetted Tub

  • Sleeps 3

Executive King Suite-Non-Smoking

  • Sleeps 4

View all photos for King Studio

Premium bedding, in-room safe, desk, laptop workspace

King Studio

  • Sleeps 3

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Total with taxes and fees
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About the neighborhood

Salt Lake City

Centrally located in Salt Lake City, Crystal Inn Hotel & Suites Salt Lake City is within a 15-minute walk of Salt Palace Convention Center and Delta Center. .This hotel is 1 mi (1.6 km) from City Creek Center and 1.4 mi (2.2 km) from Salt Lake Temple.

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.6 miles
  • Delta Center - 15 min walk - 0.8 miles
  • Temple Square - 16 min walk - 0.9 miles
  • City Creek Center - 16 min walk - 0.9 miles
  • Salt Lake Temple - 18 min walk - 1.0 mile

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪Maverik #438 - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬2 min walk
  • ‪Gracie's - ‬8 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Salt Palace Convention Center
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites Salt Lake City. A complimentary continental breakfast is served on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Salt Lake City? This hotel has 2508 square feet (233 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2501 out of 3487 reviews
Rating 8 - Good. 665 out of 3487 reviews
Rating 6 - Okay. 215 out of 3487 reviews
Rating 4 - Poor. 64 out of 3487 reviews
Rating 2 - Terrible. 42 out of 3487 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Liked: Staff & service
Nothing I didn't like, it was just an okay place.
Stayed 1 night in Aug 2025

10/10 Excellent

elizabeth

Stayed 1 night in Sep 2025

10/10 Excellent

Shirlyne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Aug 2025

10/10 Excellent

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was very kind. Our room was wonderful. I especially loved the jetted tub!
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!!

Our stay forbtwo nights was wonderful. The breakfast was very delicious, rooms clean, shuttle service and staff were great too. I will book this hotel again the next time I am in SLC. Loved it and recommend it too!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check staff were super lovely and accommodating. The room had a lot of space and featured handy things like a fridge, microwave and coffee. The shower had excellent power. Walkable to downtown.
Stayed 1 night in Sep 2025

10/10 Excellent

Dmitri

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, free airport shuttle, nice looking and overall very pleasant hotel to stay in SLC. Close to the city centre, 10 to 20 min safe walking distance from major sightseeing spots. Recommend to anyone. Very good parking.
Stayed 1 night in Sep 2025

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of tourist attractions. Free parking was the reason we booked this hotel. The rooms were clean and comfortable. Breakfast was free and well prepared. There was nothing about our stay here that we did not like.
Stayed 4 nights in Sep 2025

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to a lot of places so we could walk.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I had a really good time at the property. Breakfast was great for the price of the stay, real eggs which are super awesome to see. Room was clean, and everything was incredibly nice! We will definitely come back again. I wish the gym had dumbells and a second bench, as it is very small.
Stayed 3 nights in Sep 2025

10/10 Excellent

Patty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great! Very friendly, helpful and always smiling. Wonderful place to stay. Breakfast were top notch!
Stayed 2 nights in Sep 2025

8/10 Good

Paula

Stayed 1 night in Sep 2025

10/10 Excellent

KIRSTEN, CHEHALIS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was good, staff was fast and told Me what I needed to know. My room is very clean, spacious and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Yutao

Stayed 1 night in Sep 2025

10/10 Excellent

Tad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Easy check in & out.
Stayed 1 night in Sep 2025

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service!!!!!!

Aaron was the most helpful desk clerk. We had a problem with the reservation that was made and paid for in advance did not get sent to the hotel. But he was able to get the rooms I needed and set us up. While he was doing that another guest that came in after us started being very rude and was had no patience at all. Complained about m in y car being parked in the front and was just being rude all the way around. Aaron was very professional and told me I was fine and continued helping me. Then I couldn’t get the remote to work because I was not paying attention and he came and helped us with that as well. He made our stay fantastic. He is an asset to this hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

ROBERT

Business traveler
Just a hotel. Quit leaving 5 star reviews for average hotels
Stayed 1 night in Aug 2025

10/10 Excellent

Naveen

Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

LaRae

Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The rooms are nice for the area. Breakfast is mostly fake food but free. Wifi was good. My only negative was the surrounding area, which was filled with zombie addicts.
Stayed 3 nights in Sep 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property could use a few updates, our room and all public areas were spotless and inviting. The room was spacious and the staff was very friendly and attentive. Breakfast was great with a wide variety of items. We felt very safe in the evening while walking to many great restaurant options nearby. We will be returning to the Crystal Inn on our next visit to Salt Lake City. The service and property can't be beat.
Stayed 3 nights in Sep 2025