Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Front of property
Reception
Indoor pool, open 6:00 AM to midnight, sun loungers
Jetted tub
Standard King, Jetted Tub, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
The current price is $117
$99 nightly
$117 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪15 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

King Bar, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Double Queen, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Standard King, Non Smoking

9.0 out of 10
Wonderful
(75 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(177 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the neighborhood

Salt Lake City

Centrally located in Salt Lake City, Crystal Inn Hotel & Suites Salt Lake City is within a 15-minute walk of Salt Palace Convention Center and Delta Center. .This hotel is 1 mi (1.6 km) from City Creek Center and 1.2 mi (1.9 km) from Salt Lake Temple.

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.6 miles
  • Delta Center - 15 min walk - 0.8 miles
  • Temple Square - 16 min walk - 0.9 miles
  • City Creek Center - 16 min walk - 0.9 miles
  • Conference Center - 19 min walk - 1.1 miles

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 11 min drive

Restaurants

  • ‪Maverik #438 - ‬7 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬2 min walk
  • ‪Gracie's - ‬8 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites Salt Lake City. A complimentary continental breakfast is served on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Salt Lake City? This hotel has 2508 square feet (233 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2609 out of 3652 reviews
Rating 8 - Good. 719 out of 3652 reviews
Rating 6 - Okay. 223 out of 3652 reviews
Rating 4 - Poor. 61 out of 3652 reviews
Rating 2 - Terrible. 40 out of 3652 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Room was clean but so much bleach used to clean towels and sheets, it felt like being in hospital. Staff is friendly and breakfast was better than average. Good coffee.
Stayed 2 nights in Jan 2026

8/10 Good

vivek

Stayed 2 nights in Jan 2026

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities
great stay, lovely people and yummy breakfast! All was a delight
Stayed 2 nights in Jan 2026

10/10 Excellent

Olene

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Kind staff. Breakfast was good. Love that there is a sofa in the room, makes relaxing easier then just sitting in a bed.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessie

Stayed 1 night in Jan 2026

2/10 Terrible

Anton

I stayed at this hotel recently and overall the stay was fine. However, I forgot my phone charger in the room. When I returned and contacted the front desk, I was told that nothing was found. I also checked the room myself, and the charger was no longer there. It’s disappointing, as the item was clearly left in the room and could not be located afterward. I expected better handling of lost-and-found items. I hope the hotel can improve communication and procedures in similar situations in the future.
Stayed 1 night in Jan 2026

10/10 Excellent

shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wonderful stay, had everything and more. Breakfast, pool, hot tub, gym, laundry, and ride to and from airport. Everything was comfortable and pleasant.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very spacious and clean - heated pool was great! Breakfast was solid, and the price was PERFECT!!
Stayed 1 night in Jan 2026

6/10 Okay

Gina

Stayed 1 night in Jan 2026

10/10 Excellent

Kurtis

Stayed 1 night in Jan 2026

6/10 Okay

Karlene

Liked: Cleanliness, amenities, property conditions & facilities
The room was superclean and staff was helpful. The people in the room next door to 409 was shouting obsenities in the middle of the night and early morning.
Stayed 1 night in Jan 2026

8/10 Good

Gino

Liked: Cleanliness, staff & service, amenities
Excellent stay, perfect for the night.
Stayed 1 night in Jan 2026

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, early check in and upgrade!
Stayed 1 night in Jan 2026

10/10 Excellent

Sierra

Stayed 1 night in Jan 2026

10/10 Excellent

Fikrat

Stayed 4 nights in Jan 2026

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Staff was nice and helpful when TV was not working and fast to come fix it.
Stayed 2 nights in Jan 2026

8/10 Good

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice room and the staff was super friendly. Our flight arrived at 8 am and they brought the shuttle for us. They even let us in our room early and allowed us a late checkout due to our daughter's vb tpurney. Breakfast was great amd the pancakes and french toast tasted fresh.
Stayed 3 nights in Jan 2026

10/10 Excellent

Phillip

Stayed 1 night in Jan 2026

10/10 Excellent

Wesley

Traveled with family
Liked: Cleanliness, staff & service, amenities
I wasn’t expecting much with this hotel, but was pleasantly surprised. The room was clean, the service was awesome. You took the time to go look for my glasses that I accidentally left in the room, you were able to check us into our room early, and the breakfast was great. I couldn’t have asked for a better experience. Thank you.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sunnyra

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. Paul and the other staff were very helpful, courteous, and friendly! So convenient to have a free airport shuttle. Breakfast had just enough hot dishes and other items to make a very full plate and fill you up, and the 24 hrs coffee machine (with decaf, regular, and hot/cold water) was perfect to take up to your room or out with you in a travel cup. Lyft and Uber pick up really fast if you need to go somewhere far, but the convention center was a brisk 15 min walk and I felt fine to walk around the area by myself or with my teenage son. We also felt close to many restaurant options. Right behind the hotel is a restaurant called Street Tacos, that has delicious, authentic Mexican food and is open late, perfect for when we arrived around 11pm. Then, at midnight, a DJ plays music, complete with fun lights! FYI, the McDonald's next door is only open late for drive thru. We never went. Had Crown burgers and sandwiches from Caputo's. Highly recommend!
Stayed 3 nights in Jan 2026

8/10 Good

Michelle

Liked: Amenities, property conditions & facilities
Adorable hotel with excellent customer service. The room was huge. Not the cleanest, but it’s also the right price. The breakfast was lovely, though we only got to take advantage of it one of the days (we had to leave before breakfast was served the other days). I’m I could change one thing, that would be it. Also, larger to-go coffee cups would be nice as well. I recommend using the green bikes around town. There is a location across the street from the hotel at the Sheraton. It was convenient to ride to and from the convention center.
Stayed 4 nights in Jan 2026

8/10 Good

Alexander

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The pillows were on the small side. Breakfast was good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness
All very nice
Stayed 1 night in Jan 2026

10/10 Excellent

Lindi Jo

Stayed 1 night in Jan 2026