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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

5.0 star property

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Photo gallery for Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Aerial view
Property video
Lobby
2 outdoor pools, sun loungers
8 restaurants, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Restaurant

Explore the area

View in a map
Playa De Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪2 min walk‬
  • Place, Macao Beach
    ‪22 min drive‬
  • Place, Bavaro Beach
    ‪54 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪69 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Garden View

7.6 out of 10
Good
(259 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Romantic Double Room, 1 King Bed, Bathtub

Romantic Double Room, 1 King Bed, Bathtub | Premium bedding, minibar, in-room safe, individually decorated

Romantic Double Room, 1 King Bed, Bathtub

9.2 out of 10
Wonderful
(29 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 484 sq ft
  • Sleeps 4

View all photos for Standard Single Room

View from room

Standard Single Room

8.4 out of 10
Very good
(26 reviews)
  • Garden view
  • 398 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Superior

Premium bedding, minibar, in-room safe, individually decorated

Double Room Superior

  • 484 sq ft
  • Sleeps 2

View all photos for Room Superior

Premium bedding, minibar, in-room safe, individually decorated

Room Superior

  • 484 sq ft
  • Sleeps 1

View all photos for Family Suite 1 Bedroom, Garden View Quadruple

Premium bedding, minibar, in-room safe, individually decorated

Family Suite 1 Bedroom, Garden View Quadruple

8.0 out of 10
Very good
(31 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Ocean View

Family Suite, 1 Bedroom, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Family Suite, 1 Bedroom, Ocean View

7.2 out of 10
Good
(9 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

8.2 out of 10
Very good
(269 reviews)
  • Garden view
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (RENOVATED)

Suite (RENOVATED) | Premium bedding, minibar, in-room safe, individually decorated

Suite (RENOVATED)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 840 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Room Standard

Premium bedding, minibar, in-room safe, individually decorated

Room Standard

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Sleeps 4

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About the neighborhood

Punta Cana

With a stay at Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive in Punta Cana (Uvero Alto), you'll be steps from Sirenis Aquagames Water Park. .This all-inclusive property is 7.3 mi (11.8 km) from Macao Beach and 17.3 mi (27.8 km) from Los Corales Beach.

What's nearby

  • Sirenis Aquagames Water Park - 2 min walk - 0.2 miles
  • Macao Beach - 22 min drive - 8.0 miles
  • Cana Bay Golf Club - 31 min drive - 12.7 miles
  • Los Corales Beach - 46 min drive - 19.6 miles
  • Bavaro Beach - 54 min drive - 21.8 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 51 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Ice & Coffee Shop - ‬2 min walk
  • ‪Buffet Macao - ‬2 min walk
  • ‪Wink - ‬5 min drive
  • ‪Freestyle Tiered Pool and Bar - ‬6 min drive

About this property

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive

Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive offers 813 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations include queen sofa beds. Beds feature premium bedding. This Punta Cana property provides wireless Internet access for a surcharge. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
2 outdoor tennis courts, a health club, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 813 air-conditioned rooms featuring minibars. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Rooms have private balconies. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a complimentary water park, and outdoor tennis courts. This property also features wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Enjoy international cuisine at Macao, one of the property's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 13 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Macao - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
Ikebana - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Le Relais Gourmand - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open daily.
Cinecitta - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Gira Rodizio - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Snorkeling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 13 bars/lounges
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cinecitta
  • Ikebana
  • La Gira Rodizio
  • Le Relais Gourmand
  • Macao

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 32 buildings
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property accepts local currency (DOP) only for all onsite payments.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: DOP 0 per day (rates may vary)
  • Fee for wireless internet in public areas: DOP 0 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Waterpark hours of operation and services may change during the season without prior notice.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Sirenis Punta Cana Resort Casino Aquagames
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Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2985 out of 5044 reviews
Rating 8 - Good. 771 out of 5044 reviews
Rating 6 - Okay. 543 out of 5044 reviews
Rating 4 - Poor. 320 out of 5044 reviews
Rating 2 - Terrible. 425 out of 5044 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Patrick

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was neglected, staff was rude. They didn’t seem to know what they were doing. Hot water stopped working for over 6 hours, couldn’t get a reservation for the first 4 days of our stay. Day one we were too late. Understand able, day two the system was down couldn’t book any one. Day 3 they got us a reservation but when we went to it they said something happened and it was gone. So got pushed to the fourth day. At the last slot they had available late at night. We were with 2 young kids. No one was willing to work with us to make anything right. Overall terrible experience. The whole play is falling apart. Stray cats everywhere, trash laying out not getting picked up. Family of 4 only received two towels after first cleaning.
Stayed 5 nights in Nov 2025

4/10 Poor

Joseph Raymond

Traveled with family
Disliked: Staff & service, amenities
The room here was nice enough, but the food and drinks were horrible. Food quality was not good. 3 of our group of 6 got sick for a day. It is extremely hard to book reservations, which force you into the buffet that has no variation from day to day. We were able to get a reservation at the habachi restaurant, and that was the worst hibachi I've ever had. The restaurants were half full at best, which is why it is so hard to get reservations in the first place. The drink selection was not good at all. I have no idea what branded liquors we were served. I think the bartenders were guessing at the proper ratios. The pool was clean, but the vast majority of it was like 7ft deep, and made most of it uninhibited while everyone was crowded in the small area where you didn't have to tread water. There was one swim up bar with about 6 spots to accommodate for everyone. We went to the waterpark for an hour one day. We left with red backs due to how rough the slides were. Overall, don't wast your money here. They really cheap out on everything and you feel it. There is also a lot of pressure to buy cigars, jewelery, activities, etc. I know there are a lot of good reviews here, but beware. They are fishing for good reviews, and loading the reviews. Just find somewhere else.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kateryna, Newmarket

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Fantastic check-out! WOODLEY were so friendly, the process was fast, and we even. A great finish to our stay — thank you!
Stayed 7 nights in Nov 2025

10/10 Excellent

Olessya

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check-in and check-out experiences were great. Miques and Woodley were amazungly friendly and helpful.
Stayed 7 nights in Nov 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was always on their phones instead of helping, concierge was less than helpful and caused problems at one restaurant when he booked us for 4 instead of 5, grounds are beautiful, Expedia staff was good
Stayed 7 nights in Nov 2025

10/10 Excellent

Rodrigo Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Wonderful!
Stayed 8 nights in Nov 2025

2/10 Terrible

Kim Mitchelle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a joke, don’t ever go here. Their whole resort is very outdated with the exception of the ULC area. Seems like most of their focus is only to better the ULC. Second, the room the gave us was not cleaned and the washroom had a dirty tub with black grim and a broken toilet seat. Also worth noting is that their plugs were not working and I needed this to plug in a medical device. When I went to the concierge to complain they said I needed to fill out a report and that it could take the whole day to fix. I asked if there was another room available as I had just checked in and they said no which is highly unlikely due to the low season. We decided to stay and then got a service call on the last day asking if everything was good, I told them this is the worst resort I have ever been too and would never come back. The person that spoke to me said I would’ve given you a new room which was great if I wasn’t leaving the next day already. There is definitely a lack of supervision and the employees just do as they please. Example of this is at the pool buffet; all the staff just hide in the middle room and no one cleans the dishes and the place was absolutely trashed during lunch. I saw a whole plate of spill on the ground and no one cleaned for the hour I was in the restaurant, I also had to wait for plates for 30 mins. The Ala Cartes are no better, the service was slow and at Route 66 they sat us in a booth and I fell in through because the booth was broken. Not a 5 star!
Stayed 5 nights in Nov 2025

8/10 Good

Daniel

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This resort is amazing for family’s with kids 0-10 there is lots to do for them. For kids older than that there is not a lot for teen and early 20s crowd. The food was much better than expected from other reviews I had read but,I can see how it would get repetitive if you stay more than a week it also was not well labeled at the buffet as it was in Mexico. Bars often didn’t have things needed to make drinks which was more annoying than everything since you had to walk to other bars to find what you wanted. The grounds were beautiful and well taken care of. The major downfall to this resort is the staff, if you don’t speak fluent Spanish you will be ignored. 2 people had nut allergies in our group and some just didn’t understand even when we gave them the card the resort had provided us with. They all just seem like they are there to put in their shift and that is it. There is not much effort on their part to make you feel like you belong there. We have stayed at this resort in Mexico and assumed it would be super friendly and welcoming like they were but it was nothing like that. We also got charged 87$ extra a night(at the resort) for our daughter who turned 13 for some reason even tho it says 0-6 is free and 7-17 is half off, it made zero sense. Long story short for the price we had a great time, it does not compare to Mexicos resort and we will not return to the Domican resort again
Stayed 7 nights in Nov 2025

8/10 Good

INDAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
did not use the pool
Stayed 3 nights in Nov 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, amenities
Great staff, the food was plenty and great entertainment throughout the day and night! Would return
Stayed 7 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 7 nights in Nov 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing time! Staff was amazing! Service was very good! If you want to have a nice, relaxing, amazed vacation I would recommended to stay here!
Stayed 5 nights in Nov 2025

10/10 Excellent

Isabela

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service, my only feedback is some small repairs in the room and Bette relabels for the food but overall very good experience!
Stayed 3 nights in Nov 2025

4/10 Poor

MARC HENERI

Disliked: Cleanliness, amenities, property conditions & facilities
Room not very clean Staff can barely speak English if at all Everything way over priced
Stayed 7 nights in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
The amenities were really nice, we enjoyed the stay very much. The food has the really good too. Clary & Jason were very friendly and helpful. Really nice staff.
Stayed 3 nights in Nov 2025

2/10 Terrible

Tricia

Traveled with family
Disliked: Property conditions & facilities
One of the people in our party got drugged, which if it wasn’t for the other adult, would have been a very scary situation as there were also children with us. This is not a five star resort. The location to the ocean, and the pools were great, just the structures seem quite rundown. Always make sure someone in your party is aware, especially if you’re two women
Stayed 6 nights in Nov 2025

8/10 Good

Helene Evelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, rooms were ok, needs some updating.
Stayed 4 nights in Nov 2025

10/10 Excellent

Andriy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
YES. THE STUFF IS REALLY GOOD AND FRIENDLY. DEFINITELY WE'LL BE BACK
Stayed 10 nights in Nov 2025

10/10 Excellent

isabel

Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay at this resort for my 27th birthday with my friends. The staff were amazing especially Franklin who does entertainment near the pool and also KD the bartender at the lobby on the top bar, he made sure to cure any hangover and make every drink with love. I would recommend this hotel to anyone who is looking to enjoy. The only complain was how empty the club was and how a lot of the events were repeated.
Stayed 6 nights in Aug 2025

8/10 Good

Ivette

Liked: Cleanliness, amenities
Staff was amazing, friendly and great
Stayed 5 nights in Nov 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 7 nights in Nov 2025

10/10 Excellent

Joanna Roxana

Liked: Cleanliness, amenities, property conditions & facilities
The entire service and attention was impeccable. Great atmosphere and great food
Stayed 4 nights in Nov 2025

10/10 Excellent

Devanshu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and nice staff
Stayed 4 nights in Nov 2025

8/10 Good

Alla

Liked: Cleanliness, amenities, property conditions & facilities
Vacation was good except food
Stayed 4 nights in Nov 2025