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Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property

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Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

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Property amenity
Outdoor wedding area
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Check-in/check-out kiosk

Reviews

9.4 out of 10
Exceptional

Popular amenities

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Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Juanillo Beach
    ‪6 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Garden View (Monarch)

Villa, 1 King Bed, Balcony, Garden View (Monarch) | Property amenity

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • 1141 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Oceanfront

Villa, 1 King Bed, Balcony, Oceanfront | Property amenity

Villa, 1 King Bed, Balcony, Oceanfront

  • 1141 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

6 outdoor pools, open 6 AM to 7 PM, free cabanas, pool umbrellas

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

  • 1087 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony (Oceanside)

Property amenity

Villa, 1 King Bed, Balcony (Oceanside)

  • 3068 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Beachfront

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Beachfront

  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Castle, Oceanside)

Suite, 1 King Bed, Balcony (Castle, Oceanside) | Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • 1011 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

View from room

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 2 Queen Beds, Balcony, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Room, 2 Queen Beds, Balcony, Garden View

  • 657 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

55-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

  • 840 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Punta Cana

When you stay at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive in Punta Cana, you'll be next to a golf course, within a 15-minute drive of Punta Cana Beach and Juanillo Beach. .This all-inclusive resort is 13.2 mi (21.3 km) from Downtown Punta Cana and 15.9 mi (25.6 km) from Cabeza de Toro Beach.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Juanillo Beach - 6 min walk - 0.4 miles
  • Punta Espada Golf Course - 8 min drive - 3.8 miles
  • Los Establos Cap Cana - 11 min drive - 4.7 miles
  • Hoyo Azul - 11 min drive - 4.5 miles
  • Scape Park - 11 min drive - 4.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬2 min drive
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬8 min walk
  • ‪Jwb Steakhouse - ‬8 min walk
  • ‪El Mercado - ‬3 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Adults-only beachfront resort with 6 outdoor pools
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 324 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Colonial resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy seafood at Blue Marlin, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 9839 square feet (914 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.
Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Marlin
  • Capriccio
  • Casabella
  • The Steakhouse
  • Wok

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,839 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the swimming pool or fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 808 out of 1010 reviews
Rating 8 - Good. 126 out of 1010 reviews
Rating 6 - Okay. 35 out of 1010 reviews
Rating 4 - Poor. 21 out of 1010 reviews
Rating 2 - Terrible. 20 out of 1010 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sonji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Derek

Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The staff was so impressive!!! So helpful and so happy and friendly!! Thank you for a wonderful time. Can’t wait to return💕
Stayed 3 nights in Feb 2025

10/10 Excellent

kathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far the best all inclusive resort I have visited in the world.
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Stayed 7 nights in Jan 2025

10/10 Excellent

Jose

Stayed 2 nights in Feb 2025

10/10 Excellent

alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location!
Stayed 6 nights in Feb 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, beautiful spot!
Stayed 4 nights in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

sorally, lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at end suite at the castle with a private pool, the ocean view was spectacular and the room was excellent, great steak restaurant !
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos Alberto Velasquez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, it was a nice place. Restaurants were decen, a little frustrating they were out of several items on the menu at Wok. One bright spot was our butler Alexander.. there was some construction going on during our stay. Cap Cana is a great place with excellent golf.
Stayed 5 nights in Jan 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff. They took care of all our requests.
Stayed 4 nights in Jan 2025

2/10 Terrible

MeHeer, Marlton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It,s just a public holding Mariott brand with lack of food drinks and service once you pay all inclusive. Only one beer available and that's on tap is Presidente. Buy Patron tequila as it's premium for them. No butter on toast before you're leaving to excursion at 7am. Employees at shore is dancing with young girls and they eat first in corner of bar. Only fry fish, chips, chicken and hamburger on bar. Jacuzzi gaucets are non working. Spoke to social manager Randy too, no outcome.
Stayed 3 nights in Jan 2025

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

DAVID

Traveled with family
Stayed 7 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary Cap Cana was amazing. Joan took great care of us in the castle and came and checked on us daily no matter where we were on the resort. The food was amazing, and the service all over was great. There was an abundance of food options, and we were able to find a spot wherever we went without issues of overcrowding. If you are going to Punta Cana, this is the place to stay. Only downside was the waterfall in the castle was being worked on and we had a minor issue with the water not getting very hot in our room, but I’d still give it a 5/5 rating even with those small issues.
Stayed 5 nights in Jan 2025

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! All of the staff was great and professional. The female at the disco was the only staff member who was not the best. She aggressively looked at me after I went to the DJ to write a song to play. Everybody else was excellent, and they all made our stay the best! Thank You!
Stayed 7 nights in Jan 2025

10/10 Excellent

Trevor d

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sanctuary exceeded my expectations. It is much nicer than the pics imo. The property was beautifully landscaped, interiors are gorgeous and clean, staff was great. The food was good— the Wok Asian restaurant was the best we ate at, surprisingly good food and the nicest ambiance. The buffet was our favorite breakfast and lunch option. Tons of options and all pretty well prepared. The staff were the friendliest here also. The grounds are full of great spots to sit and look at the ocean or the beautiful terraced property itself. Pools are great, and the beach is much better than it appears in these pics. It’s not huge but it’s big enough and the water is that beautiful Caribbean blue. I would highly recommend this place if you’re considering it
Stayed 4 nights in Jan 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

LESTER DE JESUS DOMINGO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, amazing food, excellent service, highly recommended
Stayed 3 nights in Jan 2025

10/10 Excellent

Milena, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025